TimeWash Reviews 35

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

A really good service and convenient. Can't fault the service. The niblings and dog gave them a real challenge and they succeeded - so much so my sibling booked her car in also, having it on site m... See more

Rated 5 out of 5 stars

The final outcome was very satisfying. Job well done, especially on site was extremely helpful. Loius, the lad who did it was working hard at keeping all the given appointments. It took him a litt... See more

Company replied

Rated 4 out of 5 stars

Overall the experience was very good. The main body work looks amazing as do the wheels; however I would have thought that the silver on the car would be wiped because you can see the water marks. T... See more

Company replied

Rated 5 out of 5 stars

I had a car wash at work done a few months ago whilst on shift, communication and responses where fast on my queries. My car was moved to their outdoor office as someone had parked in my original spot... See more

Company replied

Company details

  1. Valeting service

Written by the company

Eco friendly onsite 24/7 online booking, carwash & valeting. Using latest state of the art technology for a sparkling result every time with none of the traditional water/soap mess left behind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

35 reviews

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1-star

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Rated 4 out of 5 stars

Mainly a great clean, even my wheels but....

I was disappointed with their time management. I left my keys in the locker about 20 mins before my time slot and expected my car to be ready in about an hour, although the described time would be 50 mins for the service I chose. It took them a bit over 2 hrs before my keys were back in the locker! I was only visiting the hospital today, not working, so I was leaving about an hour after I dropped the keys. I went over the booth and he said he'd ran out of diesel and had to go get some. Plus, some glass cleaning was shoddy, probably done quickly in this case, but mainly front and back windscreens, ere very smeared! Need to use vinegar or something get them clear! The glare of car lights on the evening was made worse by the smearing, not good.
But on a more positive note, the interior and exterior cleaning was great, even the wheels came up a treat. Very handy service to have right on your doorstep when you're on a shift and you'd be there longer tho! Thank you. Maybe I'll be able to have atleast a discount on my next service, since I missed the deadline for my first wash for free... and to make up for the two complaints I have from this first wash! 😉

13 October 2023
Unprompted review
TimeWash logo

Reply from TimeWash

Good Morning Jayne

Firstly thank you for taking the time to write a review. We have had issues with time keeping on certain busy days and for that I can only apologise. Normally people are at work for a number of hours so its not as urgent but clearly in your case it did matter and that should have been taken into account.
As for the windows, I have passed on the feedback to the staff member and hopefully this won't happen again.

Thank you again for your thoughts and we hope to see you again soon, please email me and I'm sure we can sort you out some extra %.
Kind regards

The TimeWash Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. So convenient and best car wash I’ve had! Will definitely be a regular customer going forward and will recommend to all my work colleagues

11 October 2023
Unprompted review
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Reply from TimeWash

Thank you Carolyn for your lovely feedback, please check out our membership packages for excellent value for money options for regular customers.

Kind regards

The TimeWash Team

Rated 5 out of 5 stars

Really great service

Really great service that is very convenient for working at the hospital

29 September 2023
Unprompted review
TimeWash logo

Reply from TimeWash

Thank you for your kind thoughts Elliott.

The TimeWash Team

Rated 5 out of 5 stars

I had a car wash at work done a few…

I had a car wash at work done a few months ago whilst on shift, communication and responses where fast on my queries. My car was moved to their outdoor office as someone had parked in my original spot but was very clear where they had moved my car too and alleviated any worry around this. When i picked my car up my car was absolutely spotless. My car hadnt been cleaned all year and I have a 4 year old and a dog so you can imagine the mess prior to a timewash. Would highly recommend and will 100% be using again!!

5 June 2023
Unprompted review
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Reply from TimeWash

Thank you for your kind feedback Hayley.

We have reflected on the parking issue and from now on are asking customers to park directly at the kiosk, no searching around for a carpark space, no charges and when you finish work, not only do you come out to a spotless car - your right next to the exit for home time. Easy!

Kind regards

The TimeWash Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Very easy to book and drop keys off, car looked like new again. I have recommended to my colleagues and will use again

13 September 2023
Unprompted review
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Reply from TimeWash

Thank you so much Lisa, the best way of helping a new business such as ours is by personal recommendation!

Kind regards

The TimeWash Team

Rated 5 out of 5 stars

Had an excellent car washing service

Had an excellent car washing service. The team picked up my vehicle from my workplace and cleaned it to a very high standard. I was very impressed with the level of service and would definitely recommend them to others.

21 August 2023
Unprompted review
TimeWash logo

Reply from TimeWash

Thank you for your kind words Rachel, and please do keep recommending us, its the best way to help a new business such as ours.

Kind regards

The TimeWash Team

Rated 5 out of 5 stars

Excellent service

Efficient, on time, good communications

30 August 2023
Unprompted review
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Reply from TimeWash

Thank you for your valuable feedback Losif.

Kind regards

The TimeWash Team

Rated 5 out of 5 stars

Quick, Simple and spot on

Easy process all online, clear instructions and communication.
Car was ready and waiting for me after work and the car was sparkling, alloys had never been so clean!

24 August 2023
Unprompted review
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Reply from TimeWash

That's great to hear Clare. Thank you for taking the time to write us feedback, hope to see you again soon.

Kind regards

The TimeWash Team

Rated 4 out of 5 stars

Great washing but needs more time consciousness

The washing was very nice and sparkling. However, I have an issue with the timing. I had an appointment for 10am but another car was about being washed. I ended up with a 1hr delay.

17 July 2023
Unprompted review
TimeWash logo

Reply from TimeWash

Thank you for your valuable feedback Emmy.
We have unfortunately experienced time issues on busy days and have changed our working model to reflect and aid this. When you next book with us, I'm certain you will see an improvement.

Kind regards

The TimeWash Team

Rated 5 out of 5 stars

Had an excellent car washing service

Had an excellent car washing service. The team picked up my vehicle from my workplace and cleaned it to a very high standard. They removed all the dirt, dust, and grime, and my car looked brand new when they returned it to me. I was very impressed with the level of service and would definitely recommend them to others.

The car wash company was very responsive to my request. I booked them via the webpage which clearly explained the different services they offered and answered all of my questions.
The car wash was very thorough. They cleaned the exterior and interior of my car, including the wheels, tyres, and windows.
The car wash was very affordable. The price was very reasonable for the level of service I received.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Spot on!

Easy process and friendly owner. Car was ready and waiting for me after work and the job was amazing. Absolutely spotless!
Reasonable prices also.

9 August 2023
Unprompted review
TimeWash logo

Reply from TimeWash

Thank you for your valuable feedback Victoria, wonderful to hear you were happy with our work.
We now have a range of membership options for the best value for money for our regular customers.

Kind regards

The TimeWash Team

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