Our order was delivered promptly and well packaged. The hornbeam logs are of excellent quality - the crate contains a good mix of different sized logs but with a generous proportion of larger log... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent wood, great value - chimney sweep loves it "best soot, keeps chimney in good condition", burns well and heats house really well. Service is great and delivery man really helpful Just one mi... See more
Company replied
Good price especially at the end of the season and with colder weather not yet over. Really nice logs - a mix of beech and hornbeam which are really dry so burn well. the delivery was excellent with t... See more
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We've had several deliveries over the past couple of years and would not go to anyone else for our supplies. Ease of ordering and lovely staff (if needed to speak!), fantastic quality & burning time... See more
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Company details
- #2 of 40 best companies in Firewood supplier
- #2 of 41 best companies in Energy supplier
- #1 of 9 best companies in Environment Renewable Natural Resources
- #3 of 25 best companies in Fuel supplier
- #3 of 69 best companies in Timber merchant
- #2 of 30 best companies in Wood Supplier
About Timports
Written by the company
TIMPORTS – trusted wood fuel specialists since 2008.
Based in Swindon, Timports has grown to become one of the UK’s leading suppliers of premium kiln dried firewood. For over a decade we have been dedicated to delivering high-quality wood fuel, outstanding customer service, and reliable nationwide supply.
Our premium brand FLAMECO® represents the highest standards in wood fuel. Every product is carefully sourced, professionally kiln-dried, and prepared to ensure cleaner burning, higher heat output, and consistent quality.
Why customers choose Timports & FLAMECO®:
- Premium kiln-dried logs – ultra-low moisture for maximum heat and efficiency (typically less than 10%)
- FLAMECO® quality assurance – carefully selected hardwoods including Beech, Hornbeam and Oak
- Excellent customer service – friendly, knowledgeable team ready to help
- Reliable delivery – professional drivers and well-packed pallet deliveries
- Sustainably sourced wood – working with responsible sawmills in the UK and EU
- Trusted industry partnerships – working alongside Woodsure, HETAS and the Forestry Commission
We work closely with sawmills using energy-efficient kiln drying systems, including heat exchange technology from biomass energy production, helping us produce consistent high-quality logs while supporting a more sustainable supply chain.
Through long-term partnerships with suppliers and stove centres across the UK and Ireland, we ensure customers receive the right fuel for their stove or fireplace. Our goal is simple: reliable heat, premium products, and service you can trust.
Our friendly team is always happy to help with any enquiries.
BUY FLAMECO® NOWTry FLAMECO® bundles and save £170
Written by the company
- Limited time offer
- Try a FLAMECO® Premium Kiln Dried Firewood bundles and save £170 (was £495, now only £325)!
Premium FLAMECO® Firewood Quality
Woodsure Ready to Burn Certified
READY TO BURN CERTIFIED
As a certified member of the Woodsure Ready to Burn scheme, backed by Defra, all firewood sold must have a moisture content of below 20% to ensure cleaner and more efficient burning.
However, FLAMECO® goes significantly further than the standard. Our premium kiln-dried logs are carefully selected and professionally dried to achieve exceptionally low moisture levels — typically below 10%.
This ultra-dry standard delivers clear benefits:
- Hotter, longer-lasting fires
- Cleaner burning with less smoke and residue
- Higher heat output and better efficiency
- Reliable, consistent premium quality
All FLAMECO® firewood is responsibly sourced from trusted UK and European partners, professionally kiln dried, and quality checked to ensure every delivery meets our premium standards.
FLAMECO® – ultra-dry premium firewood you can trust.
Contact info
Unit 8, Poplar Business park, SN6 6JX, Swindon, United Kingdom
- 01793 680305
- info@timports.co.uk
- timports.co.uk
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 2 weeks
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Good advice and quick service
7 April 2026
Reply from Timports
Thanks for your feedback! We’re really pleased you found the advice helpful and the service quick. Kind regards
Teresa
Good choice of products
Good choice of products, easy to order & delivered as agreed & on time. So overall a good experience. Will definitely use them again as long as price remains competitive.
9 April 2026
Reply from Timports
Thanks for your great feedback! We’re really pleased you found the ordering process easy, liked the choice of products, and that everything was delivered on time as agreed. It’s great to hear you had an overall good experience, and we appreciate your honesty on pricing too. Thanks again. Regards
Teresa
Always reliable great product good burn…
Always reliable great product good burn and on time delivery great thanks
9 April 2026
Reply from Timports
Thank you for your kind words! We really appreciate your support and are glad to hear you’re happy with the product and delivery. Regards Teresa
Reply from Timports
Thank you for your feedback! We’re really pleased to hear you had an excellent experience from start to finish. Regards
Teresa
Easy to order ,good prices and kept…
Easy to order ,good prices and kept informed of delivery
9 April 2026
Reply from Timports
Thank you for your great feedback! We’re glad you found the ordering process easy, the prices competitive, and that our delivery updates kept you informed. Regards
Teresa
Reply from Timports
Thank you for your review, much appreciated, regards
Teresa
Reply from Timports
We’re delighted to hear you found us easy to deal with and that you’re happy with the quality of the product. Thank you regards
Teresa
Reply from Timports
Thank you for your great feedback! We’re really glad to hear you’re happy with our service, reliable delivery, and pricing. Regards
Teresa
Would recommend this company
This is the first time we have used this company. It was a pre order for the hornbeam logs which had a delay of several weeks, saying that the logs were delivered on the date given. Logs are of various sizes thick ones and thin ones. The delivery driver was extremely helpful he dropped the pallet off logs has close to the garage has we had requested on the order. Has yet we have not had to light a fire due to the weather being warmer. Will update the review on the quality of the logs later.
Yes we would recommend this company.
8 April 2026
Reply from Timports
Thank you for taking the time to leave such a detailed review! We’re glad to hear that, despite the delay with the pre-order, your logs were delivered as promised and met your expectations in terms of size and variety. It’s great to know our delivery driver was able to place the pallet where you needed it.
We really appreciate your recommendation and look forward to hearing your thoughts on the logs once you’ve had a chance to use them. Thanks again Teresa
A brilliant company
A brilliant company. Personal, accurate comms and they go out of their way to support their customers. Also, they have a close relationship with their transport company unlike some companies who dissociate themselves from the courier. Also, their wood burns better than any other I’ve experienced.
8 April 2026
Reply from Timports
Thanks so much for the great review—we really appreciate it! It’s brilliant to hear that our communication and customer support stood out, and that working closely with our transport team made a difference to your experience.
We’re especially glad you’re enjoying the quality of the wood and that it’s better than others you’ve tried. Thanks again kind regards
Teresa
We have used Timports for several years…
We have used Timports for several years and have been very satisfied with the quality of the firewood (hornbeam and oak ruff briquettes). The base pallet that it comes on has on occasion proved a little weak if not handled carefully in transit.
8 April 2026
Reply from Timports
Thanks for your continued support over the years—we really appreciate it! It’s great to hear you’ve been happy with the quality of the firewood and briquettes.
Thanks also for the honest feedback about the pallets. We’ll certainly take that on board to see where improvements can be made for handling in transit. We’re glad you’ve generally had a good experience and look forward to continuing to supply you. Regards
Teresa
Reply from Timports
Hi, thank you for your review, always good to hear.
Large pallet of hornbeam
Large pallet of hornbeam. I like this particular wood, good price, straightforward delivery.
8 April 2026
Reply from Timports
Thanks for your feedback! We’re glad you’re enjoying the hornbeam and found it good value with a straightforward delivery. Regards
Teresa
Great logs burn slow and hot
Great logs burn slow and hot. Great price,
Delivery driver very helpful!
8 April 2026
Reply from Timports
We’re really pleased to hear the logs are burning slow and hot and that you’re happy with the price. It’s also great to know the delivery driver was helpful. Kind Regards
Teresa
First rate company who deliver great…
First rate company who deliver great service with superb products.
6 April 2026
Reply from Timports
Thanks so much for the great feedback! We’re really pleased to hear you’re happy with both our service and products. We appreciate your support and look forward to supplying you again. Regards
Teresa
Reply from Timports
We’re really pleased to hear you’re happy with both our service and products. regards
Teresa
Very good company to deal with
Very good company to deal with, ie easy to talk to someone by phone to order or check delivery time etc. The wood has always been delivered on the day and time stated. Would highly recommend.
7 April 2026
Reply from Timports
Thanks so much for your kind feedback! We’re really glad you find us easy to deal with and that you can get through to us when you need to. It’s great to hear deliveries have always arrived as agreed, and we really appreciate your recommendation. kind regards
Teresa
Reply from Timports
We’re really glad you’re happy with the price and prompt delivery, and it’s great to hear the delivery driver was helpful too. Regards
Teresa
Excellent product and excellent service
7 April 2026
Reply from Timports
Hi, thank you for your review, its much appreciated. Regards
Teresa
Timports delivers
Timports have supplied my kiln dried wood for years. Great quality. Delivery - free - and always on time.
24 March 2026
Reply from Timports
Thanks so much for your continued support over the years! We’re really pleased to hear you’ve been happy with the quality of the kiln dried wood and that delivery has always been reliable and on time. Thank you again. Regards
Teresa
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