Timsons Reviews 

159
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Timpsons New Milton I had a key cut but when I got home it didn’t work. I returned it and they cut another one, which also didn’t work. I returned yet again at 2:20pm, (another journey, 10 minutes ea... See more

Rated 3 out of 5 stars

said before timsons over priced but today paid 25 quid for 4 pretty standard door keys at tesco high woods colchester aman in shop had been quoted £9.50 to take links from watch told the guy branch... See more

Rated 5 out of 5 stars

I wanted to nominate Tom from Aylesfords Timpson for your latest competition but I was 2 days too late. However, I wanted to say what a genuine guy he is. Whenever I go in he is smiley and polite and... See more

Rated 1 out of 5 stars

Too much disappointing behaviour of key cutting lady beside morrisons (Timson store hagley road birmingham ) . I paid £15 for 2 key and its not working , i asked her just to check even she is not li... See more

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3.0

Average

TrustScore 3 out of 5

159 reviews

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3.0

All reviews

(159)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

My boots were soled and heeled atTimson…

My boots were soled and heeled atTimson inside the Tesco store on Newmarket Road Cambridge last March. After wearing them for a week the heels started coming off and the soles became unglued. I stopped wearing them and went back to Timsons after a couple of months (I dont live nearby) and explained what had happened. The guy shrugged his shoulders and said I should have brought them back within the first month and there was nothing he could do. They are, without doubt my most favourite ankle boots I have ever had, the comfort is incredible, so I tried to wear them again recently but was embarrassed into bringing them to a Timson locally when the soles almost came off and the heels were hanging by a single nail. This time I took them to the Lion Yard branch, next to Snappy Snaps although I had been determined not to use Timson ever again. There are no other shoe repairers in Cambridge that I could find. I have collected them today, looking like new! And, what completely bowled me over was the repair had been done for free! Both the man who took them in last Wednesday and the man who served me today could not have been more helpful, more polite, and apologetic about my previous encounter at Newmarket Road. They have restored my faith in the company and I shall use this branch only, forever more. Thank you guys. You made my day. I love my boots and almost threw them away because I thought they were irreparable! Sorry for the long message!

16 February 2020
Unprompted review
Rated 5 out of 5 stars

Max Spielmann Clydebank- I have been…

Max Spielmann Clydebank- I have been assisted by Mags twice. She helped me select the perfect frames for my canvas’s and personally edited, printed and framed a poem for me.
Her experience exceeds her role and her customer service is exceptional.
Fantastic service, thank-you Mags

1 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Had a battery fitted & engraving on a watch at Timsons Eastbourne. Alex was very helpful and managed to do the engraving even though he was on his own & very busy. Couldn’t have asked for better customer service. Thanks Alex.

31 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I’ve now had 2 pairs of shoes resoled and an excellent job was completed on them both. One pair was even completed while I was shopping.

20 December 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service at Timsons…

Excellent service at Timsons (Morrisons, Horndean). Took in leather flip-flops to have one sole re-stuck. chap called Warwick did the job, but it wasn't 100% perfect, as far as he was concerned - he wouldn't charge me even though I insisted - How's that for great, honest service. Thank you

20 December 2019
Unprompted review
Rated 5 out of 5 stars

I visit Timmons at Morrison’s totton

I visit Timmons at Morrison’s totton. The cleaning is magnificent. My bedspreads sparkle and come back in very handy bags which I can reuse for so many things. Recently they have had an addition in the car park if jet cutting shoe repairs and at repairs. The gentleman is just amazing g. He’s so friendly. Very knowledgable and so proud to work for Timsons. I highly recommend Timsons. Pleasure to visit.

21 September 2019
Unprompted review
Rated 5 out of 5 stars

Timsons small shop service, big shop prices

Always use timsons for years now. The whole experience was great the speed the available stores at all the big supermarkets. The offers on multi buys are great. The small shop experience with big store prices, won't use anyone else now.

20 September 2019
Unprompted review
Rated 5 out of 5 stars

Timsons get you in

Super quick and friendly, had left key abroad and needed help before work on. I say morning! Man at Timsons fixed the problem.

20 September 2019
Unprompted review

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