t.i.m. UK Motors Reviews 

678
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and sales team for being extremely helpful, friendly, and deeply knowledgeable throughout vehicle purchases. The overall service is frequently described as highly efficient, entirely professional, and remarkably smooth from initial inquiry to final collection. A few other people also felt that the comprehensive after-sales support and straightforward trade-in process were exceptionally well handled. Reviewers are particularly impressed with the prompt communication, quick response times, and immaculate condition of the delivered cars. Many consumers state that nothing ever feels like too much trouble for the dedicated team working here.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are friendly,... See more

Service

Customers expressed great satisfaction with the service, highlighting a quick, smooth, and stress-free... See more

Product

Reviewers highlight positive aspects of product, noting that their vehicles are delivered in an immaculate... See more

User experience

Clients share positive opinions on user experience, describing the car buying process as remarkably smooth,... See more

Customer service

Consumers find customer service to be positive, highlighting consistently helpful and friendly staff who make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having already purchased a car from t.i.m the service received was, as expected, Stellar. Delivered today by Ian, the car is in immaculate condition with a great service history. As stated prior the w... See more

Rated 5 out of 5 stars

Brilliant experience. We were looking for our daughter’s first car and saw one online. Went to look at it and experienced excellent customer service from start to finish. Ian was so friendly and helpf... See more

Rated 5 out of 5 stars

From finding the right vehicle (I was a pest to the finance company sales agent) to picking the vehicle up, Gabriella kept me up date. On the day of collection, she was helpful, explained everything t... See more

Rated 5 out of 5 stars

We have acquired more than five vehicles through Ian, with the Isuzu D-Max pickup truck forming an integral part of our highly dependable fleet. Each purchase has been handled professionally and... See more


Company details

  1. Suzuki dealer
  2. also in
  3. Isuzu dealer
  4. Subaru dealer
  5. Used car dealer
  6. Used truck dealer

About t.i.m. UK Motors

Written by the company

welcome to t.i.m.

As a family-owned business, we are proud to offer brand-new Suzuki and Subaru vehicles, alongside a wide range of quality used cars in Nottingham and across the East Midlands. Our experienced and friendly team is always on hand to help you find the right vehicle, whatever your needs may be.

In addition to vehicle sales, we provide a comprehensive and transparent servicing and aftersales department for all makes including Isuzu within our fully equipped service centre.

We are conveniently located in central Nottingham, with easy access to all major routes and just a short distance from East Midlands Airport and Nottingham train station.

Our small but dedicated team is committed to delivering the highest level of expertise and customer service. You can buy with complete confidence, knowing that our goal is to make the entire process as smooth, stress-free, and enjoyable as possible.

We take great care to ensure our prices remain highly competitive, regularly reviewing them to bring you the best possible value for money.

All our vehicles are carefully sourced to a high standard and undergo thorough checks to ensure quality and customer satisfaction.

Finally, we are incredibly proud of the feedback from our customers. You can read about their experiences with T.I.M. UK Motors by visiting our reviews on Trustpilot.


Contact info

5.0

Excellent

TrustScore 5 out of 5

678 reviews

5-star
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5.0

All reviews

(678)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

Had the pleasure of dealing with Gabriella discussing a vehicle they had for sale, the communication, knowledge and professionalism from both Gabrielle and Ian was next level.
This is how all uk car dealerships should be operating.

5 star service from start to finish!

Many thanks

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Ian and Gabriel made us very welcome…

Ian and Gabriel made us very welcome from start to finish, they are very kind and considerate and helped me through the process, I would recommend t.i.m. uk to anyone thinking of getting a new or used car, top marks guys, thankyou

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Great family run dealership

As a family run dealership, t.i.m. UK Motors give you the time and space to make informed decisions and are more than happy to assist where possible.
However, I wanted to extend my heartfelt thanks to Gabriella for her outstanding support during my recent purchase. Your attention to detail and commitment to excellence ensured that everything went smoothly from start to finish. Nothing was ever too much trouble, and your helpful approach made all the difference.
Thank you.
Allan.

2 April 2026
Rated 5 out of 5 stars

Great service provided

Recently bought a Isuzu dl40 unseen, Ian who I dealt with was nothing but helpful and ready to answer any questions! Truck was delivered to front door with no issues. Great service and would recommend to anyone looking for a new vehicle

26 March 2026
Unprompted review
Rated 5 out of 5 stars

We recently purchased a car with the…

We recently purchased a car with the help of Gabriella. She was absolutely amazing from start to finish. It was honestly the most enjoyable experience we have ever had when purchasing a vehicle. The test drive she took us on was great as it wasn’t a case of down the road and back we were gone for at least half an hour and drove the car in all different scenarios. Which meant we got a proper feel for the car. Gabriella was great with communication and was able to answer any questions we had. Thank you again so much.

19 March 2026
Rated 5 out of 5 stars

Outstanding Service at t.i.m. UK Motors

We recently bought a car from t.i.m. UK Motors and had a really positive experience. Ian, was professional, friendly and honest throughout, which made the whole process feel relaxed and comfortable.
Everything ran smooth from start to finish, and we were really pleased to receive 12 months MOT and warranty included, which gave us extra peace of mind.
Overall, excellent customer service and a straightforward buying experience. We would definitely recommend T.I.M Motors to other.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

I cannot state how nice this dealership is. I was dealt with by Ian who was very friendly, very informative. The whole process was smooth - I bought a 2017 Skoda superb from them and couldn’t be happier with it. Any issues I have had so far have been promptly and professionally managed. I recommend buying a car from here.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant experience as a Motability customer

I recently visited T.I.M. UK Motors in Nottingham as a Motability customer and couldn't be happier with the service I received. From start to finish, the whole process was handled quickly and efficiently, with no unnecessary waiting around or confusion.
The staff were incredibly helpful and made the entire Motability process feel straightforward and stress-free. It's clear they know exactly what they're doing and genuinely care about making sure their customers leave happy.
I would wholeheartedly recommend T.I.M. UK Motors to anyone, and especially to fellow Motability customers who want a smooth, hassle-free experience. I'll definitely be returning in the future!

6 March 2026
Rated 5 out of 5 stars

A pleasant experience

From start to finish our experience with t.i.m.uk motors after seeing the car on Cargurus was seam free. Ian was most helpful, not at all pushy, he just let us make up our minds at leisure. The company obviously takes great pride in the vehicles they are selling & their customer service. Ian kindly met us at the train station when we collected our car. The whole experience of buying a second hand car was a pleasure - highly recommended.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended dealership

Friendly, professional, and knowledgeable staff made the entire experience enjoyable from the first greeting right through to completion. Ian went above and beyond expectations to ensure everything was smooth, straightforward, and stress‑free. His attention to detail and willingness to help truly stood out.

I highly recommend this dealership.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Great family run business

Great family run business. Gabriella was fantastic, very helpful and nothing was too much trouble from the test drive to the final handover. I wish all dealerships were this good.

7 March 2026
Rated 5 out of 5 stars

Incredible Customer Service at t.i.m UK…

I would highly recommend t.i.m UK Motors. Gabriella made whole experience of buying my new car a pleasure. From the warm welcome to patiently explaining the features & technology in the vehicle, nothing was too much trouble. Gabriella kept me constantly updated throughout and made sure the vehicle was perfect for my collection. She even made sure my new car had fuel to get home, which was a lovely touch and much appreciated 🙂👍

14 February 2026
Rated 5 out of 5 stars

Great experience at Tim Motor

Great experience at Tim Motor. Ian was incredibly supportive, patient, and helped ease my insecurities throughout the car-buying process. He explained every step clearly, the price was fair and market-aligned, and I truly felt VIP treatment. Thank you, Ian!

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Gabriella was friendly

Gabriella was friendly, helpful and informed about the car I was interested in buying.
She spent time explaining and showing me the car.
I'm very happy with my car and the purchase was smooth, easy and very positive for me.
There is a year warranty which gave great peace of mind and the car was presented in immaculate condition.

5 February 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Thank you, Ian, for your kind and efficient help. T.I.M Motor Service really impressed me, and they absolutely deserve their full marks on Trustpilot. Keep up the fantastic job! From Lucia and Andrew

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service every time

We have acquired more than five vehicles through Ian, with the Isuzu D-Max pickup truck forming an integral part of our highly dependable fleet. Each purchase has been handled professionally and efficiently, resulting in a consistently excellent experience.

Ian is a pleasure to deal with at all times, whether assisting with the procurement of new vehicles or providing support for our existing fleet. We fully intend to continue working with Ian at T.I.M Motors for the foreseeable future and would highly recommend his services.

Liam McGovern
McGovern Crane Hire

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, professional, knowledgeable approach and faultless communication keeping me up to date on important points of the process. Also an outstanding focus on safety, filling me with confidence.
I was so happy to collect my car and discover that it had been valeted throughout.

17 January 2026

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