Tinashe Hair Reviews 

3,885
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 302 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the hair is exceptionally soft, lightweight, easy to style, and looks precisely like the promotional pictures shown online. Buyers also deeply appreciate the remarkably fast delivery times and the exceptionally helpful customer support team that constantly communicates well throughout the entire shipping process. However, some customers also noted that the purchased units tend to experience heavy shedding and thinning rapidly after a few weeks of regular wear. A few people additionally mentioned unexpected problems with the lace color not matching descriptions or noticing minor structural flaws in the overall construction.

What people talk about most

Product

People report positive experiences with product, noting that the hair is incredibly soft, silky, and looks... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional softness and natural... See more

Order

Consumers find order to be positive, highlighting fast shipping times and high-quality hair products that... See more

Delivery service

Customers had positive experiences with delivery_service, consistently praising the impressively fast... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend

Rated 5 out of 5 stars

The shipping was excellent. It came just in time for Christmas. The customer service was excellent. I was able to communicate with the vendor easily. The hair is so soft and fluffy. It looks like a bl... See more

Rated 5 out of 5 stars

I have been getting hair from this wonderful company for years and years and I am Never disappointed!! I just love their hair and customer service!! Everything is top tier 🩷

Rated 5 out of 5 stars

This company is very helpful. The USPS sent my package back to the company. I reported the matter to Tinashe Hair, and immediately, they stepped in and supported me with this issue. They actually rea... See more


Company details

  1. Hair product shop

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(3,885)

305 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good hair

Wow! I finally found some good hair! I love the wig. Communication was excellent and time frame of arrival was on time. I will be ordering again.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

OMG It’s Beautiful

OMG. Where do I start? This unit is glueless , super soft and silky with minimum shading. It does not smell at all. This is hand down one of the best units I’ve ever ordered. It is true to length. It’s come with lace tape, stocking caps, combs, drawstring, band and adjustment straps. Size of the wig can be adjusted. If your head is smaller than 22’ like mines a lot of adjustments is needed.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

i LOVE thier Hair

I have been getting hair from this wonderful company for years and years and I am Never disappointed!! I just love their hair and customer service!! Everything is top tier 🩷

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I’m really happy with this wig

I’m really happy with this wig! It’s super soft, very full, and looks amazing straight out of the package. The quality is great and it looks very natural. Shipping was fast, which was a big plus. Customer service was also excellent — they stayed in contact with me throughout the whole process and kept me updated, which I really appreciated. Overall, a great experience and I would definitely order again.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience, feedback, and communication. Wig came and was raw virgin soft hair. Love the quality as well and will order again.

24 January 2026
Unprompted review
Rated 2 out of 5 stars

Shedding and Bribery

This wig is everythinggggg they advertise it to be . True to length, curl and no smell . There is just one thing about Tinashe hair that made me give them a 2 star rating . Their wigs SHEDDDDD really bad ! Everytime I run my fingers or even brush the wig a huge hairball comes out of my brush . This wig shedded so bad my wig no longer has any edges ! I can only wear this wig down. When I paid EXTRA for the 13 by 6 lace front . I expressed my concern with customer service , they tried to accuse me of bleaching the wig , then they offered a FORTY DOLLAR refund when I paid 261.90 for the unit . Of course i declined. Then they proceeded to BRIBE me to take down my HONEST trust pilot review for a $80 refund . That was on January 31. It is Now February 6th with no refund . So here i am re posting my review. Ladies do your research on these hair companies . There are so many FAKE 5 star reviews on here . Do not buy from TINASHA HAIR !!!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful hair

Beautiful hair ! I finally received my wig and I love it so much. I was genuinely surprised at how good it smelt and how soft the hair is. I can’t wait to style it and wear my new wig out.

5 February 2026
Unprompted review
Rated 3 out of 5 stars

I like the wig texture and density but…

I like the wig texture and density very much of the Yaki Straight Half Wig but there is a flaw in the construction of the wig. I'm not sure if I received a defective one or what but the track right behind the first track is clearly visible and falls unnatural- creating a separation of the first front track and the rest of the hair. This makes the wig look weird when you put it on and hard to style in the front. I'm not sure what if anything can be done about this.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Lovely silky hair

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t
Will definitely recommend

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Tinashe is my go to hair company that…

Tinashe is my go to hair company that never let's me down. I ordered on a Thursday late night and my order came on Monday!! I can wear this hair rt out the box, but i won't.... I'll wash the unit then install but its beautiful!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied with all purchases

Extremely satisfied with all my purchases through Tinashe Hair! My past order I got right in time for the holidays with great communication & fast delivery. I usually order anywhere from 26/30in wigs, all true to length, good density & quality lace! I buy all my units through Tinashe! Definitely recommend.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Special Occasion Go To Hair

I’ve ordered several times from Tinashe Hair. The quality of the hair is unmatched. I recently purchased 2 wigs, one for my bridal shower and another for my wedding. This hair is so luxurious and made me feel confident and flawless on my special day.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Hair is 100% natural

Hair is 100% natural , soft hair , pre plucked and pre customized as indicated !! The curls are also pretty good , just redefine to your liking . overall nice wig !!! The color burgundy is super nice !! I love the variety of the color in different lightings.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Love my hair so much

Love my hair so much! Excellent quality and arrived on time. Customer Service was spot on and they always communicated with me. I will definitely order from them again.

30 December 2025
Unprompted review

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