Tinashe Hair Reviews 

3,854
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the hair is soft, full, and true to length, often without shedding or unpleasant smells. Many people appreciate the excellent customer service, highlighting clear communication and helpfulness throughout their experience. Reviewers frequently mention fast shipping and efficient order processing, leading to overall satisfaction with their purchases. However, some customers also noted issues with delivery times, experiencing delays or packages being lost in transit. A few other people also felt that customer service was problematic, citing confusing communication, incorrect orders, or difficulty with return labels. Additionally, some reviewers mentioned product flaws, such as excessive shedding, thinness, or visible construction defects in wigs.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the hair as beautiful, soft, and true... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the hair as... See more

Order

Clients share positive opinions on their orders, with many expressing satisfaction with the quality and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its helpfulness,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best place to get your hair for your styles!! I've faithfully purchased all of my hair from Tinashe Hair of all types for the last 2yrs. I have never been disappointed. Transactions are simple and pro... See more

Rated 5 out of 5 stars

Omg when I tell y’all the hair is exactly like the video/ picture it’s so beautiful I will be buying another one the curly bob it’s so sexy I love it!

Rated 5 out of 5 stars

I ordered this hair ( Super Double Drawn Bone Straight 2x6 Lace Bob Wig Raw Vietnamese Hair HD Lace Wig 220% x 1 ) From Tina she and it came looking exactly what I did order for and I ask to precut... See more

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend


Company details

  1. Hair product shop

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(3,854)

273 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was my first purchase from this…

This was my first purchase from this company. I love how fast I received my order. The wig is amazing! I love, love, love it. I’ll definitely be ordering more wigs from this company. Don't hesitate on ordering from them- it's worth it!!!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Trusted Hair Company.

This company will never fail to keep me satisfied when it comes to the products, customer service, and speed of delivery!

They treat their customers fair and stay true to their word. I will continue to order from this hair vendor always !! They deserve all their flowers <3

17 July 2026
Unprompted review
Rated 5 out of 5 stars

This hair is Everything!! OMG

Wore this hair on my trip to puerto rico. It exceeded my expectations. I got so many compliments, the locals thought it was my real hair lol. Lace is thin and melts effortlessly, it's true to length and density with minimum shedding. Communication was prompt and clear and Shipping was fast. I will be ordering again soon. I'm wearing 30in 250 density water wave!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love this hair

I absolutely love this hair! It’s full, soft, and exactly as advertised. The quality exceeded my expectations, and it looks so natural. What impressed me even more was the amazing customer service. They kindly worked with me and held my order until the 8th because I was on vacation, and everything arrived just as promised. I truly appreciate their professionalism and care. I will definitely be purchasing from Tinashe again and will happily be a returning customer. Highly recommend!

13 July 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with this…

I am extremely disappointed with this lace front wig. It looks nothing like the photos that were advertised. The hair is very thin and not full at all—it honestly looks more like an old lady’s wig than the beautiful, full lace front I thought I was purchasing.
After spending $150, I expected much better quality. In my opinion, this wig is worth no more than $30. I feel like I wasted my money, and I’m very unhappy with my purchase. I would not recommend this company based on my experience.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Order now!!!!

Great customer service, my hair arrived in a timely manner and my bundles were high quality. Will definitely order again!!!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great because I was…

My experience was great because I was told that the hair i ordered was out of stock and was asked to replace it with a different length I really appreciate the communication and honesty. Thank you and I look forward to buying from you again!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing hair

This hair is amazing I was scared at first to order but once I got it and had it installed I was in love! My stylist also loved the product , we washed the hair before installing and it still had the same silky look & great texture after! BUY BUY 34 inch straight!

7 July 2026
Unprompted review
Rated 1 out of 5 stars

They threaten not to refund me if I…

They threaten not to refund me if I don’t remove my reviews. Horrible experience. Of course I won the PayPal claim but why even try to black mail me. Treat your customers right. They play games I think I received 50 emails from them just for a simple return and refund. So many better companies than this one. I never experienced hell like this before.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

The Perfect Vpart Unit!

I absolutely LOVE my new Vpart unit. The hair is gorgeous, silky and luxurious. The length/measurement is accurate and the unit is full from root to the ends. Last but definitely not least, the customer service at Tinashe Hair is AMAZING and their consistent communication and attentiveness is impressive and appreciated.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

This company is a complete scam. My order was delivered to the wrong address, the shipping company confirmed it and sent me a confirmation letter that it was delivered to the wrong address, and Tinashe Hair is still refusing to refund me my money. They claim they’re still trying to confirm the wrong delivery with the shipping company even though the company already gave me the confirmation letter! A complete scam!

21 May 2026
Unprompted review
Rated 2 out of 5 stars

The order was incorrect

The order was incorrect! I ordered Yaki hair and was sent bone straight hair. The density was not 180 as stated on their web site. I ask to return it for a correction but they did not want to take a return only to give a discount on a next order. What make them think that there will be a next order if they can't be trusted on the first order! Be very careful because lace cost $$$ and who has money to waste blindly.

25 June 2026
Unprompted review

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