Tinashe Hair Reviews 

3,867
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the hair is soft, full, and true to length, often without shedding or unpleasant smells. Many people appreciate the excellent customer service, highlighting clear communication and helpfulness throughout their experience. Reviewers frequently mention fast shipping and efficient order processing, leading to overall satisfaction with their purchases. However, some customers also noted issues with delivery times, experiencing delays or packages being lost in transit. A few other people also felt that customer service was problematic, citing confusing communication, incorrect orders, or difficulty with return labels. Additionally, some reviewers mentioned product flaws, such as excessive shedding, thinness, or visible construction defects in wigs.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the hair as beautiful, soft, and true... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the hair as... See more

Order

Clients share positive opinions on their orders, with many expressing satisfaction with the quality and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its helpfulness,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best place to get your hair for your styles!! I've faithfully purchased all of my hair from Tinashe Hair of all types for the last 2yrs. I have never been disappointed. Transactions are simple and pro... See more

Rated 5 out of 5 stars

Omg when I tell y’all the hair is exactly like the video/ picture it’s so beautiful I will be buying another one the curly bob it’s so sexy I love it!

Rated 5 out of 5 stars

I ordered this hair ( Super Double Drawn Bone Straight 2x6 Lace Bob Wig Raw Vietnamese Hair HD Lace Wig 220% x 1 ) From Tina she and it came looking exactly what I did order for and I ask to precut... See more

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend


Company details

  1. Hair product shop

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(3,867)

282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best wig company, couldn’t recommend more!

This hair company is one of the best companies I have bought from, they are very helpful and accommodating, communication is top tier and they resolve any issue with quickness. The hair itself is amazing, have nothing but great quality hair from this company for an amazing price. Couldn’t recommend more

14 April 2026
Unprompted review
Rated 5 out of 5 stars

You will NEVER receive a bad wig from…

You will NEVER receive a bad wig from Tinashe. This is my favorite hair brand and the best in my opinion when it comes to glueless, you can literally slap the wig on and go. The lace is perfect, hair is full, NO smell, no tangling. I’m satisfied & I received it not even a week after ordering.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

This is so far the best hair that I have ordered online

This is so far the best hair that I have got in a long time I have tried so many hairs online. at first I was skeptical to order from them, but when I got the first my first Oder girl, I had to order another one their hair is so beautiful so cool 100% human hair no shedding I highly recommend

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I loved this wig !

I loved this wig !! I ordered the 30"in Glueless Straight Wig Pull & Go 6x5
13x6 HD Lace Wig Pre-Everything Drawstring wig and it’s definitely the best I’ve bought from any online brand in a while ! I would say I was worried about the shipping because it takes a day or two to get the shipping number but other than that great wig , amazing lace and good customer service as well as reasonable prices !! I will be purchasing again ! 😊

7 April 2026
Unprompted review
Rated 2 out of 5 stars

30” wig shedding and unsatisfied with hair quality


I am writing to formally raise a complaint regarding a 30-inch wig I recently purchased from your store. Unfortunately, I am very disappointed with the quality of the product received.

The hair quality is highly questionable and concerning. It appears brittle, lacks the expected softness, and is shedding excessively even with minimal handling. This level of shedding is unacceptable for what I understood to be a premium product.

Additionally, I have concerns about the advertised 150% density. The wig does not meet the fullness I expected based on your product description, and it feels significantly thinner than advertised. This has led me to question whether the item I received is consistent with what was promoted on your platform.

I also feel that the product displayed may not accurately represent what is being delivered to customers. If the wig shown in advertisements differs from the actual product sent, this is misleading and discouraging for customers who rely on accurate descriptions when making purchases.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible!

They sent me a synthetic blend wig, when it was being styled the frontal portion of wig started burning when straightener ran through it. I reached out to resolve but got nowhere, will not replace or refund.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Don’t purchase.

I ordered from Tinashe hair originally on Feb 21st the first package I ordered was seized by customs its took them from Feb 21st till March 7th to inform me that I would no longer be receiving the package. Keep in mind throughout the whole time I was waiting for the first original package I told them to cancel my order and just refund me and not send it out. They proceed to send me another set of hair (I had already chalked up my loss and ordered from Oq hair great quality btw ladies check them out) anywho they “sent out” another package this time the package was either delivered to the wrong door or someone took it. I’ve had a dispute with them since March 3rd they aren’t speaking to my bank and at this point I don’t even want another package from them I want my $300 back. It’s really frustrating working with companies that don’t value their customers time or money hopefully I hear something back wish they would’ve canceled the order when I first asked about it instead of going through all this about one package will not be ordering again also if you put a bad review that’s when they try to offer you money back so you’ll take it down I’ll gladly keep this up and take my refund thank you

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Hair

The hair arrived via DHL today I live in London by the stadium in north London. The hair is high quality ignore bad reviews many are from people who steal wigs.
True to length. Hair arrived in around 5 days.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

This was my first wig purchase

This was my first wig purchase, I ordered the yaki half wig. And trust me, this is wig is exactly who she thinks she is. Very beginner level friendly and it blends with my natural hair perfectly. It came within less than a week. I will most definitely be ordering again soon.

20 March 2026
Unprompted review

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