Fuss free rental. Second time have used Tiny Explorers and absolutely what I’ve needed both times without any extra hassle when you’re getting organised to go away. We collect from the office and ever... See more
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Company details
- #152 of 202 best companies in Travel agent
Written by the company
The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.
Contact info
Gladstone road , br6 7ea, London , United Kingdom
- 02071013642
- Info@tinyexplorers.co.uk
- tinyexplorers.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 32% of negative reviews
Typically replies within 1 week
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Tiny Explorers FAB
Found Tiny explorers on google and what a god send, loads of kiddy equipment to choose from, great value and great service. Highly recommend if travelling with little ones
Very easy to use service
Very easy to use service, good communication and clear information on delivery/return process. Thank you!
Faulty product
I hired inflatables for my children on a long haul flight. Sadly both were faulty and deflated on the flights, meaning two very challenging journeys. Tiny explorers seem to have refused to take accountability and are charging the full fee despite faulty goods, I wouldn’t recommend this company for hires.
Tiny Explorers were very helpful when I…
Tiny Explorers were very helpful when I had a query pre-booking and the items arrived when they were supposed to. This is a great service!
We had a brilliant experience using…
We had a brilliant experience using Tiny Explorers, Delivery was prompt the stroller was in very good condition, would absolutely recommend.
Thank you
Worked very well
Worked very well. Rental pram arrived on time. Easy to return. I’d use the. again.
Fast delivery, excellent product range
We rented a travel stroller quite last minute but the delivery was prompt! We truly enjoyed the stroller and was glad with the range and even colours provided. Customer service was super helpful when I have questions on the return package. I would definitely rent from them again and recommend them to my mummy friends.
Fuss free rental
Fuss free rental. Second time have used Tiny Explorers and absolutely what I’ve needed both times without any extra hassle when you’re getting organised to go away. We collect from the office and everyone who I have come across is lovely and helpful.
Terrible customer service
The product delivered was not as shown in the pictures and description. When I raised this with customer service they were extremely rude and dismissive, would not recommend Tiny Explorers as a service.
My second time using tiny explorers
My second time using tiny explorers. Pram came really quickly and return was straightforward. The item itself was a little “loved” but it did the job for holiday.
Very impressed with this company!
Very impressed with this company. Communication was great, the item came in plenty of time for our holiday. It was super clean and I felt the loan item was very reasonably priced!
Will definitely be using tiny explorers again for future travel.
Great company
Great company. Really easy to use and very efficient. Planepal was great for my Son on our holiday to Orlando. Returning the product was easy also. Would certainly use them again
Wanted proof of address - shady
I rented a snoo bassinet
Pros:
* was well packaged, and shipped exactly on the date specified, and the crib was clean and in excellent condition.
* pickup was easy and straightforward and they organised all the admin.
Cons:
* They wanted proof of address (a water bill) and ID (I gave them my driving license). To me this seems completely unnecessary for a 30day rental costing ~£100. If they were worried about theft risk they could have held a deposit. They refused to engage in conversations about what this information might be used for, and were very blunt that this information would be required or the rental wouldn’t ship. This is a completely unreasonable policy that should be dropped ASAP. Competitors like Baboodle (who I have also used) do not ask for this information and have friendlier customer support.

Reply from Tiny Explorers Rentals
Fantastic service items were shipped on…
Fantastic service items were shipped on time and the team were so quick to answer any questions I had definitely recommend!
Great service and company
Relatively easy returns process, reasonable prices, great selection. I'll be using them again!
Super easy to hire and return
Super easy to hire and return, competitive pricing and product was in great condition. I have already recommended to friends and will definitely use again for a long haul flight.
Everything was perfect from start to…
Everything was perfect from start to finish. It was really easy to get in touch with customer service, as I wanted to add a few more items to my order, and they were so helpful. The pram arrived promptly, and the returns process was easy. I’ll definitely use them again.
A very slick service
A very slick service. The delivery and returns are already sorted, making it easy.
We loved using the Joolz Aer+ to race around London during the Marathon. It was swift to navigate and folded small! We will be using this business again in a few weeks when we head away on holiday.
Thank you so much!
Convenient & well-priced
Very easy process to book, receive & return! We hired a bouncer and it was in great condition and so helpful for our trip - will definitely use Tiny Explorers next time we visit the UK 😊
Absolutely fantastic when flying long…
Absolutely fantastic when flying long haul with infants would definately use a Plane Pal again
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