Tiny Explorers Rentals Reviews 1,829

Always a good experience.

Excellent service that was really easy to use! All products arrived clean and sterile and in great condition.
Return service was super easy too!

Really clear communication and excellent customer service!

They are so responsive and helpful! This made our trip to London so much easier with our 5 month old. She was able to nap on the go in the bassinet stroller and we didn’t have to interrupt our day. They worked with our hotel so we picked up the stroller at the front desk and the courier brought the label so all we had to do was put the stroller back into the box to return it! We used to haul all of our strollers with us but not anymore! Thank you Tiny Explorers!

Delivery of car seat was a day earlier than requested. Whilst this did work out OK,
a relative had to change their plans to ensure they were home.
I did not feel it was clear that car seats are not collected, but need posting.
Other than these two small things, this was a wonderful, useful service and we will definitely recommend

Easy to use and return! Exactly what we needed to make our stay in London with our kids as smooth as possible.

I had no idea you could hire so many things and what a great idea! Delivery and return was smooth and easy and the joolz was perfect for our holiday. Would definitely use Tiny Explorers again in future.

I hired from Tiny Explorers for my son’s first Birthday which we spent abroad.

Tiny Explosion rental company experience has been a complete nightmare from start to end!

They in fact did not have the pram that they had advertised and so they sent me a brand new one, with all the extras, seats included, that I did not order.. I questioned how they could have imagined that I return everything with a baby!

I also ordered the rain cover to protect my baby, which they did not have either.. I told them and THEY DID NOT REPLY and until today, they have not given me a refund!

The nightmare has not ended there.. their return instructions guide that pickup requires a label however drop-off does not, so I went to my nearest Post Office however low and behold I had to pay for the label because it was actually the other way around as a label is brought along with a pickup!

To put the icing on the cake, this rental company has began harassing me that the pram is damaged.. I am lost for words with how disgusted I am with the Tiny Explorers company..

Everything was taken care of from ordering to delivery. Easy comms via WhatsApp which is really useful.

Great service and quick shipping. Great product. A notification that the item is received after sending back would be reassuring.

Cannot fault customer services!! I contacted them as I was concerned my item had not been delivered. They replied almost immediately with an apology, investigated and found that Royal Mail had lost my package and had a replacement sent with a 24 hour special delivery. All less than 2 hours!! (Wow)

The item arrived in brilliant condition and was a godsend for our international flight.

Returns were also incredibly straightforward and a return bag was provided too.

I would DEFINITELY recommend this company and will be using it again in the future.

The delivery was on time and easy to do. The product was great and good value. When I made a mistake with my return they treated me like a human and made it easy. I've recommended them to lots of people!

Rented snoo, was able to get it quickly but no further support after that. Wasn’t able to use the app or get other support so I wouldn’t rent again with this company

Quick, reliable service. AmSafe belt arrived in good condition and quickly for our flight and the returns process was easy too, with a reminder message a couple of days before to help us remember. Thanks!

We were first time users of this service and we couldn’t have been more pleased. The quality of what we ordered was great and the packaged arrived well in advance of us which was ideal

The Joolz aer nest was perfect for our trip to London with a 3 month old baby. It was light and collapsed very easily with one hand and it was comforting to be able to have my baby facing me at all times. All correspondence was conducted easily through WhatsApp and all questions were answered quickly. The delivery and collection of the pushchair was easily made.

Quick delivery and easy-to-book return. Meant I got to try an item worth £200 for a short trip away without having to buy it!

Really easy process! Great car seat and great customer service

Rented a plane pal for a trip. Came on time, well packaged and clear how to return. Team were very understanding when our return was delayed due to flight cancellations. Easy servicing over WhatsApp. Thank you!

It just works

Pram was ready for us when we arrived at the hotel, in super condition, clean no issues.

Returning it just as easy.