Tio Fire Safety Reviews 20

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We needed a system which was available to the emergency services but simple to use. TIO Fire Safety covered all our requirements at a very sensible price. Not only does it cover fire safety buit y... See more

Rated 5 out of 5 stars

Excellent site to keep all fire regulation documents in order for our block of flats. Many companies are great in sales, selling their product only to fall down when it comes to service. Not Tio. Thei... See more

Rated 4 out of 5 stars

Jason and the guys at Tio are always on hand to give you their full support. The only issues we had was syncing the data but that's all resolved now due to the continued support and drive to make Tio... See more

Rated 5 out of 5 stars

Great product which we use for all our offices and great support from the after sales team. Tio makes it so much easier than relying on paper to stay on top of the very important compliance requiremen... See more

Company details

  1. Software company

Written by the company

Tio is the software & app that helps you manage building safety and compliance for Fire, Security, Electrical, Gas or Water. Trusted by businesses whatever the sector, including property management, education, social housing, manufacturing and retail. Tio first pioneered the digital fire log book before expanding to all areas of compliance. A solution that empowers health and safety professionals to carry out their legal obligations and duties better, faster and more easily. Tio’s flagship product, Tio Core, gives you a free digital fire logbook, a cloud storage for important documents and a personalised list of tasks that keep your building safe and fulfil your legal obligations. Find free tutorials in-app from the relevant British Standards on how to complete each compliance task correctly and thoroughly every time.ru


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

A great System for both Fire safety and general safety recording.

We needed a system which was available to the emergency services but simple to use.
TIO Fire Safety covered all our requirements at a very sensible price.
Not only does it cover fire safety buit you can add all the other working place tasks in one simple system.
As it covers virtually all aspects of safety it's been a great place to ensure our records are kept up to date.
We've been using it for around six months now and after taking the time to initially set up all the checks it is very easy to ensure your records are kept up to date and identify any risks before they become an issue.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with!

Jason at Tio Fire Safety was a pleasure to deal with, he has provided us with a fantastic new platform, which is easy to use, is efficient and will save us lots of time

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Tio System

Tio is very easy and simple to use. Easy to add files and keep all records together when you need find them.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Site for Building Fire Maintenance

Excellent site to keep all fire regulation documents in order for our block of flats. Many companies are great in sales, selling their product only to fall down when it comes to service. Not Tio. Their tech support is as responsive and helpful as their sales. Jason and all the team are endlessly patient in training and helping solve individual issues quickly. Easy to use and so helpful in keeping up to date with inspections, maintenance, etc. Highly recommend.

12 May 2024
Unprompted review
Rated 5 out of 5 stars

Product support

Jason and the rest of the team were really supportive in helping us get set up on TIO. They answered all our questions no matter how daft they may have been and were quick to respond with helpful advice. We would thoroughly recommend this product - it is the way forward!

27 October 2023
Unprompted review
Rated 4 out of 5 stars

Great product support!!

Jason and the guys at Tio are always on hand to give you their full support. The only issues we had was syncing the data but that's all resolved now due to the continued support and drive to make Tio as good as it can be. Using the app out in the field is easy and results in a high level of information you can obtain back-office.

4 October 2023
Unprompted review
Rated 1 out of 5 stars

Alarmist Begging Letter

I received a bright red envelope in the post with bold black letters saying "IMPORTANT FIRE SAFETY NOTICE."
It turns out not to have been a Fire Safety Notice, from the local fire and rescue authority, but a begging letter from Tio asking me to use their software for fire safety logs.

It's not appropriate to represent advertisements as an official fire safety notice and appears alarmist.

3 October 2023
Unprompted review
Tio Fire Safety logo

Reply from Tio Fire Safety

Hi Andrew,

This letter was distributed under guidance to schools in select areas of the United Kingdom at a time where they are dealing with the challenges of RAAC and its consequences for fire safety.

No intention was made to impersonate any official communications (which don't come in red envelopes), rather our efforts are focused on improving the fire safety in schools.

The letter informs schools of recent changes in the regulations (BS5839) regarding fire safety records and this information was shared in order to help schools prepare for the change.

The contents of this letter are published on our website as an open letter and we invite readers of this review to read it and verify its nature themselves.

https://tiofiresafety.com/help/open-letter-to-schools-in-the-uk/

We apologise for the misunderstanding.

Kindest regards,
Tio

Rated 5 out of 5 stars

Been using this app now for about 7…

Been using this app now for about 7 weeks
It does what it says on the tin
Really good you make a good asset list for the customer which is exactly what they want Jason has been really helpful always at the end the phone with any queries
Two customers have actually commented about how the service reports look so good
Would highly recommend to use

2 March 2023
Unprompted review
Rated 5 out of 5 stars

We have been using TIO fire logbooks…

We have been using TIO fire logbooks for almost a year and with 38 panels spread over 100 miles. The ability to manage them all centrally is outstanding, no longer relying on old paper logbooks and having to find time to inspect them all.
The logbooks are very intuitive to use, and provides a single source of evidence for inspections

8 February 2023
Rated 5 out of 5 stars

fantastic software and Customer service.

I have been working with Tio for just under a year now. And they listen to what we have to say and will do their best to make any changes to their software for us.

In some cases, the changes have been very quick. And they are always very happy to help if we need them. mainly by email, but by phone as well.

Customer service is first class.

10 October 2022
Rated 5 out of 5 stars

Great product which we use for all our offices

Great product which we use for all our offices and great support from the after sales team. Tio makes it so much easier than relying on paper to stay on top of the very important compliance requirements surrounding fire safety at a very reasonable cost. Thank you Tio!

3 February 2023
Rated 5 out of 5 stars

Tio - Great products, Great service.

I’ve had the pleasure of dealing with Tio / Jason on several occasions for Electronic / Digital Logbooks. Fantastic product which makes liaising between customer and Service provider so much easier with regards to documentation and records being stored for shared access.

Jason is always at the end of a phone or email for any questions or assistance.

Highly recommended and hopefully everyone will embrace this digital route.

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Very responsive

Very responsive, professional, friendly and always trying to help or finding a solution. The end users of the system also provide positive feedback.

2 February 2023
Rated 5 out of 5 stars

I have been using Tio for 2 years and…

I have been using Tio for 2 years and is my one stop shop for fire safety management. The app and platform makes my life as a property manager simple and fast and helps me tracks jobs, services and faults

I have used the service from both sides being the service company to building manager

Forget the paper log book !!! Get Tio

9 January 2023
Unprompted review

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