1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... See more
Company replied
Originally, I was very disappointed with my experience with Title Outfits. I felt I had been tricked into signing up for a service I did not want. And when I originally reached out for assistance in... See more
Company replied
Kiara, my stylist was very helpful and friendly. I loved the outfit she picked for me and will probably buy most of the items. Shoes are one thing I never buy online. As others have mentioned the... See more
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Company details
Written by the company
TITLE is a personalized shopping & styling service. With the support of real stylists, TITLE helps you gain a quiet sense of confidence - knowing what suits you, why it works, and how to build outfits that feel right for your life. With a TITLE membership, you receive: 1. 28-day personalised style plan 2. Curated outfit recommendations tailored to your needs1-on-1 sessions with professional stylists 3. Fashion insights tailored to your preferences
Contact info
United Kingdom
- title-app.co
4.0
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Very informative…
The information is informative and very helpful. I will use this as a guideline for my new wardrobe.
14 January 2026
Reply from Title App
Dear Merry!
Thank you for your lovely feedback!
We’re so glad to hear the information was helpful and that you’re using it as a guide for your new wardrobe.
Wishing you lots of fun and confidence as you build it out! ✨
Kind regards,
TITLE Team
The stylist was good
The stylist was good. Gave me nice ideas but i was not able to see the outfits. After the session I clicked through to see the outfit choices and there was nothing coming up?
So on this basis I can't say if the idea works or not? Not sure what the fees are for either not clear in what you get and what you are paying for. Need to be more transparent
14 January 2026
Unprompted review
Reply from Title App
Dear Anna!
Thank you for sharing your experience with us.
We’re glad to hear you found the stylist helpful, and we’re sorry that technical issues prevented you from viewing the outfit selections afterward. We understand how confusing it can be when access and pricing aren’t clear, and your feedback about transparency is appreciated.
Please reach out to us at customer.care@title-outfits.com so we can look into this and make sure everything is clarified for you.
Kind regards,
TITLE Team
One outfit exceeds my seasonal budget
14 January 2026
Reply from Title App
Dear Tricia!
Thank you for your feedback.
We understand that budget is an important part of styling, and we appreciate you sharing this.
If you’d like, please reach out to us at customer.care@title-outfits.com so we can help tailor suggestions that better align with your seasonal budget.
Kind regards,
TITLE Team
I was under the impression that I was…
I was under the impression that I was purchasing a package for $14.99 and it ended up being $44.99. I contacted customer service and they said I missed the window for the sale price. That window must have been 2 seconds because I purchased just moments after I saw it. Also, there was a 29.99 added to my account which I never authorized. They said I authorized it and I have no way to prove them wrong. There was a customer satisfaction guarantee label on their app so I felt safe purchasing but there is no customer satisfaction. They stated to me that if a customer is not satisfied with the product that is not grounds for a refund. I entered my data and the suggestions were so far from helpful. I stated I do not wear sleeveless. Half the suggestions were sleeveless. I stated I am a teacher and appreciate casual wear. Most of my suggestions were very structured, fitted, business dresses with high heels. I dont know any teachers who wear that. Extremely disappointed and ended up spending $75 on NOTHING. Highly recommend avoiding this company.
11 January 2026
Unprompted review
Reply from Title App
Dear Michelle!
Thank you for sharing the concern!
We’re truly sorry for how frustrating and disappointing this experience was, especially given the expectations set around pricing, satisfaction, and personalization. We understand how upsetting it feels to see charges you didn’t anticipate and to be told there’s no flexibility afterward—that’s not the sense of security we want anyone to feel. It’s also clear we missed the mark on styling: not honoring your preference to avoid sleeveless pieces and overlooking your real-life needs as a teacher is on us. Our goal is always to provide relevant, wearable guidance, and we regret that the recommendations felt so disconnected and unhelpful.
We appreciate you taking the time to share this detailed feedback, and we’d like to invite you to reach out to us directly at customer.care@title-outfits.com so we can review your case more closely and see how we can make this right.
Kind regards,
TITLE Team
This is what I was seeking
So far, this app is supporting me with understanding what cuts of clothing will complement my body shape. It’s reassuring to know that I am fairly well on point.
13 January 2026
Reply from Title App
Dear Rachel!
We’re so happy to hear this is exactly what you were seeking!
It’s great to know the app is helping you understand which cuts complement your body shape — and even better that it’s confirming you’re already on the right track. Thanks for sharing your experience with us!
Kind regards,
TITLE Team
Reply from Title App
Dear Natasha!
Thank you for your feedback!
We’re glad you found it helpful and appreciate you taking the time to share your experience with us.
Kind regards,
TITLE Team
Reply from Title App
Dear Amy!
We love that description — “training wheels for fashion” made us smile! 😊
It’s wonderful to hear that the guidance was just what you needed, and we’re honored to be part of your style journey at any stage of life. Thank you for sharing!
Kind regards,
TITLE Team
Great visuals and detailed explanations…
Great visuals and detailed explanations on what fits your body type and why. Also gives examples of what doesn’t look the best and why.
12 January 2026
Reply from Title App
Dear Jamie!
Thank you so much for your kind feedback!
We’re thrilled to hear you found the visuals and explanations helpful — understanding the why behind what works makes all the difference.
We’re glad the examples were useful and appreciate you being part of the journey with us! ✨
Kind regards,
TITLE Team
Great outfit selections and helpful…
Great outfit selections and helpful info on dressing my body type for my style preferences!
12 January 2026
Reply from Title App
Dear Valued Customer!
We’re so happy to hear you loved the outfit selections and found the guidance helpful for your body type and style preferences!
Thank you for sharing your experience — it means so much to us. We’re excited to keep supporting your style journey. ✨
Kind regards,
TITLE Team
Amazing customer service.
Initially there was frustration using this site, however, their customer care team jumped right in and made the situation better. Thank you so much for your outstanding customer service. It was truly appreciated.
8 January 2026
Reply from Title App
Dear Pamela!
Thank you for sharing your experience with us.
We’re sorry to hear that the sessions didn’t meet your expectations and that you encountered issues accessing the content you were looking for.
This certainly isn’t the experience we aim to provide, and your feedback helps us identify where improvements are needed. Please reach out to us directly at customer.care@title-outfits.com so we can look into this and assist you further.
Kind regards,
TITLE Team
Misleading Billing Practices and Poor Refund Handling
⸻
It is most concerning that [TITLE] holds a 19% negative rating, likely higher when accounting for customers who have not posted reviews. A consistent pattern emerges in these complaints: customers describe being charged for services they did not authorize and then denied refunds, with several explicitly labeling the practice a scam.
My experience mirrors these reports exactly. I purchased only the $14.99 promotional offer, yet an additional $29.99 charge was applied without my consent. Within minutes, I contacted the company by email to dispute the charge.
The response I received is the same one repeatedly documented in customer reviews: a request that the customer call to “see what can be done.” This response shifts the burden to the customer and delays resolution. The appropriate and ethical action—especially when an unauthorized charge is reported immediately—is to issue the refund without obstruction or delay, rather than hiding behind a rigid refund policy.
Companies that act in good faith do not require customers to negotiate for the return of money that should never have been taken in the first place.
11 January 2026
Unprompted review
Reply from Title App
Dear Ingrid!
Thank you for taking the time to share such a detailed account of your experience.
We’re truly sorry for the frustration this situation caused and understand how concerning unexpected charges and delays can be. Your feedback is taken seriously, as it highlights areas where greater clarity and improvement are needed.
If you’re open to it, please contact us directly at customer.care@title-outfits.com so we can review your case thoroughly and ensure it’s addressed appropriately.
Kind regards,
TITLE Team
Great insight into my wardrobe
Great insight into my wardrobe! Excited to put the suggestions into practice
12 January 2026
Reply from Title App
Dear Heather!
We’re so happy to hear the insights resonated with you!
It’s exciting to know you’re feeling inspired to put the suggestions into practice. Watching your wardrobe come together with intention is exactly what we love most.
Enjoy the process, and we’re here whenever you need support along the way! 💫
Kind regards,
TITLE Team
You get what was promised
You get what was promised. Great suggestions and analysis as well as good learning experience how your outfits can flatter your bodytype
12 January 2026
Reply from Title App
Dear Claudia!
Thank you for your feedback!
We’re so glad to hear that the experience delivered on what was promised, with helpful suggestions and analysis. It’s wonderful that you found it a good learning experience and gained insight into how outfits can flatter your body type.
Helping users feel confident and informed is exactly what we aim for. We truly appreciate you taking the time to share your thoughts!
Kind regards,
TITLE Team
Reply from Title App
Dear Salma!
Thank you for your feedback!
We’re glad to hear that learning about your body type was helpful for you. Understanding your body type is a key step in finding styles that truly flatter and make you feel confident.
It’s great to know the experience was valuable. We appreciate you sharing your thoughts!
Kind regards,
TITLE Team
Learning about my style
So far, I love the process! I’ve already learned about my body type and what style looks good on me.
12 January 2026
Reply from Title App
Dear Anne!
Thank you for your wonderful feedback!
We’re thrilled to hear you’re enjoying the process and already learning about your body type and what styles suit you best. Gaining that kind of insight is such an exciting step in building confidence and refining your personal style.
We’re so glad the experience has been helpful for you. We really appreciate you sharing your thoughts!
Kind regards,
TITLE Team
Ease of use!
11 January 2026
Reply from Title App
Dear Collen!
Thank you for your feedback!
We’re so glad to hear you found the app easy to use. Making the experience simple and intuitive is really important to us.
It’s wonderful to know it worked well for you. We truly appreciate you sharing your thoughts!
Kind regards,
TITLE Team
Did not like the clothes option for…
Did not like the clothes option for purchase but good insight on what to look for when shopping for myself.
11 January 2026
Reply from Title App
Dear Kdowns!
Thank you for your feedback!
We’re glad to hear that, even if the purchase options weren’t quite right for you, the guidance still provided valuable insight for your own shopping. Understanding what works for your style and body type is exactly what we aim to deliver.
Your input helps us continue improving our recommendations. We really appreciate you sharing your thoughts!
Kind regards,
TITLE Team
Quick and easier than you might think
I was nervous at first, but it ended up being totally worth it and completely painless lol
11 January 2026
Unprompted review
Reply from Title App
Dear Alice!
Thank you for sharing your experience!
We’re so glad to hear it turned out to be quick, easy, and easier than you expected. It’s completely normal to feel nervous at first, so we’re happy it ended up being a positive and painless experience.
Your feedback means a lot to us and helps reassure others who may feel the same way. We really appreciate you taking the time to leave a review!
Kind regards,
TITLE Team
Reply from Title App
Dear Rhonette!
Thank you for your wonderful feedback!
We’re thrilled to hear that the experience felt just perfect and that your style was captured so accurately. Listening to your needs and getting your style spot on is exactly what we aim for.
It’s great to know you felt understood and supported. We really appreciate you sharing your experience!
Kind regards,
TITLE Team
STAY AWAY
There was nothing good about the experience. I specifically indicated colors and no dresses. It gave me outfits in colors that do not work on me and dresses/cropped pants, which I don't wear as I shared with them in the survey. I am in Florida and indicated social activities. It gave me jackets and sweaters. I only wear certain shoe types, but you can not leave out the shoes. Just shopping around the other recommendations, they were not available in my size, which is medium. After an hour of frustration, I messaged them back for a refund due to this and other things, they declined and stated that these were financial issues that I was reporting and nothing had to do with the style and lack of my size or shoe issues.
10 January 2026
Unprompted review
Reply from Title App
Dear Tammy!
Thank you for taking the time to share your experience — we’re truly sorry to hear how frustrating this was for you.
It’s disappointing to learn that your preferences around colors, dresses, footwear, climate, and sizing were not reflected as clearly as they should have been in your recommendations. That’s not the experience we aim to provide, especially after you took the time to outline your needs in detail. Your feedback highlights important gaps, and we’re sharing this internally to improve how preferences, location, and size availability are handled.
Please reach out to us at customer.care@title-outfits.com for more information. We genuinely appreciate you raising these concerns, even though we regret that we didn’t meet your expectations this time.
Kind regards,
TITLE Team
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