1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... See more
Company replied
Originally, I was very disappointed with my experience with Title Outfits. I felt I had been tricked into signing up for a service I did not want. And when I originally reached out for assistance in... See more
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Kiara, my stylist was very helpful and friendly. I loved the outfit she picked for me and will probably buy most of the items. Shoes are one thing I never buy online. As others have mentioned the... See more
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Company details
Written by the company
TITLE is a personalized shopping & styling service. With the support of real stylists, TITLE helps you gain a quiet sense of confidence - knowing what suits you, why it works, and how to build outfits that feel right for your life. With a TITLE membership, you receive: 1. 28-day personalised style plan 2. Curated outfit recommendations tailored to your needs1-on-1 sessions with professional stylists 3. Fashion insights tailored to your preferences
Contact info
United Kingdom
- title-app.co
4.0
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Title App
Dear Sharon!
Thank you for your feedback!
We understand that pricing is an important consideration, and we appreciate you sharing your thoughts. Our goal is to provide stylish, high-quality outfit suggestions while offering options that fit a variety of budgets.
If you’d like guidance on more budget-friendly options or alternatives, our team is always happy to help.
Kind regards,
TITLE Team
I didn’t mean to create acct, but looking to see what it is
The company refused to give me a refund. The acct fees were charged without card owners consent. Absolutely no help.
19 January 2026
Reply from Title App
Dear Shaw,
We’re very sorry to hear about your experience and understand your frustration regarding the account and charges. We take all billing concerns seriously and want to make sure any issues are fully reviewed and addressed.
Please reach out to us directly at customer.care@title-outfits.com so our support team can investigate your case and assist you promptly.
Kind regards,
TITLE Team
I have tried two of these services but…
I have tried two of these services but never have I discovered my archetype and I was dressing all wrong for my body type! Extremely satisfied and the prices are diverse
19 January 2026
Reply from Title App
Dear Julie!
Thank you so much for sharing your experience!
We’re thrilled to hear that you discovered your body archetype and found guidance on dressing in a way that truly flatters you.
It’s wonderful to know you’re extremely satisfied with the session and appreciated the diverse pricing options. Helping our clients feel confident and informed is exactly what we aim for.
Kind regards,
TITLE Team
Reply from Title App
Dear Valued Customer!
Thank you for your feedback!
We’re glad to hear that our session helped provide you with different financial choices. Offering options that fit your budget and preferences is exactly what we aim for.
If you’d like any further guidance or personalized suggestions, our team is always happy to assist.
Kind regards,
TITLE Team
I loved the pants and accessories
I loved the pants and accessories. I loved all the tops. I just couldn’t wear about half of them because the tops were sleeveless, they were still amazing though.
19 January 2026
Reply from Title App
Dear Vicki!
Thank you for sharing your feedback!
We’re so happy to hear that you loved the pants, accessories, and most of the tops! We completely understand your preference for non-sleeveless options and appreciate you letting us know—your input helps us tailor future recommendations even better.
We’re glad overall you enjoyed your session and hope to continue providing outfits that suit your style perfectly.
Kind regards,
TITLE Team
It really helped me to measure my body…
It really helped me to measure my body and realize exactly what type of body type I have and what clothes would be most flattering
19 January 2026
Reply from Title App
Dear Karen!
Thank you for your honest feedback!
We’re so glad to hear that the session helped you understand your body type and identify the clothes that will be most flattering for you. Gaining that kind of insight is exactly what we aim to provide, so it’s wonderful to know it made a difference for you.
If you ever want more personalized recommendations or styling tips, our team is always here to help.
Kind regards,
TITLE Team
Loved my first session
I was not sure what to expect from my first styling session, and I was pleasantly surprised by how easy and straightforward it was. The texting format made it easy to fit the session into my day without interruption. My stylist was lovely, and even suggested an item that I was already considering buying, but paired it with an item that I probably would not have picked on my own. I felt like the recommendations were thoughtfully made and personalized for me.
19 January 2026
Reply from Title App
Dear Catherine!
Thank you so much for sharing your wonderful experience!
We’re thrilled to hear that your first styling session exceeded your expectations and felt easy to fit into your day.
It’s great to know the texting format worked well for you and that your stylist’s suggestions felt both thoughtful and truly personalized—especially when they helped you see new ways to style pieces you were already considering. We’re so happy to have you with us and can’t wait to support you in future sessions. 💛
Kind regards,
TITLE Team
Mara was great!
The stylist, Mara, listened to me and actually found tall clothes for me that I liked. When I didn't like a blouse, she found something better. It was great. I ordered some of the clothes and will order a couple of more things when I get paid again.
19 January 2026
Reply from Title App
Dear Francois!
Thank you so much for sharing your experience!
We’re delighted to hear that Mara really listened to you and took the time to find tall-friendly pieces that matched your style. It’s especially great to know she adjusted the recommendations until you felt truly happy with the options—that’s exactly the kind of personalized support we strive for.
We’re excited that you’ve already ordered some items and look forward to helping you again when you’re ready for more. 😊
Kind regards,
TITLE Team
Extremely informative creative
Extremely informative. Creative outfit options to enliven your wardrobe.
19 January 2026
Reply from Title App
Dear Meg!
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you found the experience extremely informative and that the creative outfit options helped enliven your wardrobe. Inspiring fresh ideas while keeping things practical is exactly what we aim for.
If you ever have questions or would like even more personalized styling inspiration, our team is always happy to help.
Kind regards,
TITLE Team
Reply from Title App
Dear Nancy!
Thank you for your honest feedback!
We’re really happy to hear the outfits matched your style—that’s always our main goal. We understand that pricing can feel a bit high, and your input helps us continue improving the value we offer.
If you ever need help exploring more budget-friendly options or have questions about your recommendations, our team is always here to support you.
Kind regards,
TITLE Team
I not totally clear what I signed up…
I not totally clear what I signed up for but love the outfits recommended for my style
18 January 2026
Reply from Title App
Dear Erin!
Thank you so much for sharing your feedback with us!
We’re glad to hear that you love the outfits recommended for your style, and we appreciate your honesty about the initial clarity of the experience.
Your comment helps us understand where we can improve communication, and we’re happy the styling itself resonated with you.
Kind regards,
TITLE Team
Great seasonal capsule experience
Elle was on time, asked good questions, was thorough and very sweet.
18 January 2026
Reply from Title App
Dear Jen!
Thank you so much for sharing your experience with us!
We’re delighted to hear that you enjoyed your seasonal capsule session and that Elle made it such a positive experience. Being attentive, thoughtful, and kind is exactly what we strive for, and we’re glad it showed.
Kind regards,
TITLE Team
Reply from Title App
Dear Michelle!
Thank you so much for sharing your experience with us!
We’re delighted to hear that Sylvia made a positive impression and that her direct approach and thoughtful questions helped define your needs.
Your feedback is greatly appreciated and motivates our team to keep providing personalized, attentive guidance.
Kind regards,
TITLE Team
It’s nice to have someone help find the…
It’s nice to have someone help find the perfect outfit! I am waiting to get her recommendations but excited to see what she has curated!
18 January 2026
Reply from Title App
Dear Leigh!
Thank you so much for sharing your experience with us!
We’re thrilled to hear that you’re excited about receiving your curated recommendations.
Helping you find the perfect outfit is exactly what we aim for, and we can’t wait for you to see the selections tailored just for you. Your enthusiasm means a lot to our team!
Kind regards,
TITLE Team
Reply from Title App
Dear Sy!
Thank you so much for your 5-star review!
We’re glad to hear that you felt confident in our expertise and that your experience reflected that.
Your trust means a lot to us, and we truly appreciate you taking the time to share your feedback.
Kind regards,
TITLE Team
Getting a great capsule wardrobe!
Rita asked great questions to clarify my needs and preferences. I’m looking forward to her capsule ideas!
17 January 2026
Reply from Title App
Dear Carolyn!
Thank you so much for sharing your experience with us!
We’re delighted to hear that Rita asked thoughtful questions to truly understand your needs and preferences.
Taking the time to clarify those details is key to creating a capsule wardrobe that feels right for you, and we’re excited that you’re looking forward to her ideas.
Kind regards,
TITLE Team
I would like to do multiple body…
I would like to do multiple body shapes, In case I am confused.
17 January 2026
Reply from Title App
Dear Sally!
Thank you so much for sharing your thoughts with us!
We completely understand wanting to explore multiple body shapes, especially when things feel confusing—finding what truly fits and flatters you can be a journey.
Our goal is to support you through that process and help you feel confident as you discover what works best for you. Your feedback is appreciated and helps us continue improving how we guide and personalize the experience.
Kind regards,
TITLE Team
SCAM company - DO NOT USE
My money was stolen and never given back. Suspicious company with multiple, progressively worse red flags:
- Prompted to pay for a trial membership just to complete a questionnaire
- AI-generated employee photos and customer service interactions.
- Two completely unresponsive "stylist chat sessions" with no chat field for 10-25 minutes, which I quit.
- Five-star reviews are likely paid for or falsely generated.
EDIT: Jan 18, The next day, Title refused my request for a refund. After I mentioned this on Trustpilot, Title contacted me and told me they would issue a refund after all.
EDIT: Feb 10, After 16 business days, the company has issued no refund.
10 January 2026
Unprompted review
Reply from Title App
Dear Tiffanie!
We’re very sorry to read about your experience and understand why it raised serious concerns for you.
Transparency and trust matter deeply to us, and we regret that our service and communication did not meet your expectations at the time. We’re glad our team was able to follow up, review your case, and ultimately issue the refund, as we do want to resolve situations fairly when something goes wrong.
Your feedback about the onboarding flow, sessions, and communication has been shared internally so we can address these gaps and improve. If you need any further assistance or clarification, please contact us directly at customer.care@title-outfits.com so we can help.
Kind regards,
TITLE Team
READ EVERYTHING THOROUGHLY
UPDATE:
An hour after writing this review and contacting PayPal to make things right, I was contacted by the head of the customer success team and she made things right and got me a full refund.
I am LIVID RIGHT NOW.
After being a member of this app for a little over two hours, they have charged me $45 for basically nothing and I refused to give me a refund!
16 January 2026
Unprompted review
Reply from Title App
Dear Andrea!
Thank you for taking the time to update your review and share the full context of your experience.
We truly understand how upsetting the initial situation was, and we’re sorry for the frustration caused by the unexpected charges and confusion early on.
We’re glad that our Head of Customer Success was able to connect with you promptly and resolve the issue with a full refund. Your feedback is important to us and helps highlight where we need to improve clarity and responsiveness. We appreciate you acknowledging the resolution and taking the time to share the outcome.
Kind regards,
TITLE Team
Reply from Title App
Dear Yvette!
Thank you so much for sharing your experience with us!
We’re thrilled to hear that you had a great session with Sophia. She truly enjoys helping clients feel confident and inspired, and your feedback means a lot to her and to our entire team.
We’re so glad the session was a positive experience for you, and we appreciate you taking the time to share your thoughts.
Kind regards,
TITLE Team
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