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Tixel Reviews 5,631

•
TrustScore 4.5 out of 5

4.7

Event ticket seller
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, highlighting the ease of navigation and the straightforward process for both buying and selling tickets. Many people appreciate the efficiency of the service, noting quick sales and prompt payments, often received sooner than expected. The overall experience is frequently described as seamless, secure, and intuitive, making it a preferred choice for many. However, some customers also noted occasional issues, such as difficulties listing certain types of tickets or confusion with auto-purchase notifications. A few people experienced delays in receiving funds or tickets, and in rare cases, dissatisfaction arose from a perceived lack of intervention from the platform when dealing with unresponsive sellers.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to navigate,... See more

Website

Reviewers mention positive feedback about the website, often highlighting its ease of use and navigation.... See more

Payment

Reviewers highlight positive aspects of payment, noting safe, secure, and smooth transactions. Many consumers... See more

Order

Consumers find the ordering process to be positive, especially when selling tickets. Many reviewers praise... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the service as fast,... See more

Based on these reviews

Rated 5 out of 5 stars

Due to unforseen circumstances, a friend of mine couldn't attend a show I had bought tickets for. I managed to sell the now extra ticket through Tixel. The process was very easy, didnt take long befor... See more

Rated 5 out of 5 stars

First time user here!!! was super impressed with navigating the site. Tixel kept in contact and guided through the process. Super quick sale as concert was 2 days away, sold within 5 mins of posting.... See more

Rated 5 out of 5 stars

I was a bit wary as I’d never used Tixel before but have now sold and purchased tickets via Tixel and it was seamless. Just remember to turn off your auto purchase once you buy tickets if you still ha... See more

Rated 5 out of 5 stars

Really easy to set yourself up to purchase tickets automatically if they become available. Think it’s a fair way to do ticket resale and I managed to get a face value ticket for a gig I was desperate... See more

Company details

  1. Event ticket seller
  2. Event technology service
  3. Online marketplace

About Tixel

Written by the company

At Tixel, we’re on a mission to connect more fans with the live events they love. Our fan-first marketplace makes ticket buying and selling safe, simple, and fair; working to eliminate scams and inflated prices.

Event organisers, promoters, and artists benefit from powerful tools that provide visibility into real-time demand and after-market trends, creating a seamless ticketing experience for everyone involved.

Backed by trust and transparency, we’re reshaping the live event industry—one unforgettable experience at a time.

DISCOVER TIXEL

Our Buyer Guarantee

The flexibility you crave with the protection you need

At Tixel, we’ve got your back with our Buyer Guarantee 🎟️💯.

Here’s how we keep things stress-free:

✅ Your tickets will arrive in time for the event.

✅ They’ll get you through the gates without a hitch.

✅ They’ll be exactly what you ordered.

If we can’t deliver on any of these promises, we’ll make it right with a full refund.

Because live events should be all about the good vibes, not the ticket drama. 🙌

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great and secure experience

Great and secure experience!

I wish we could make offers to sellers however. When a show is starting in 30 minutes and there’s lots of tickets for sale, would be cool to offer a realistic amount for a quick sale!

25 March 2026
Rated 5 out of 5 stars

First time user here

First time user here!!! was super impressed with navigating the site. Tixel kept in contact and guided through the process. Super quick sale as concert was 2 days away, sold within 5 mins of posting. Once connecting with buyer, payment was made within 3 business days!!!! Highly recommend site as a secure way of selling and or buying tickets.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Smooth digital exchange highly recommend

Such a great service and so easy to sell and buy tickets. Getting paid out was convenient and free and talking to buyers is pretty straightforward via their website.

The hardest part of selling the tickets is getting them off the ticket providers website or App. Tixel is great!

24 March 2026
Rated 5 out of 5 stars

It was easy

It was easy
Set up an auto payment to purchase tickets.
It went through.

Actually, one thing was a bit confusing. I put in automated payment for 2 tickets and went onto a waiting list.
I got a notification that 1/2 of my tickets had been purchased, and this was about 2 minutes before my ‘minimum time before the event notification’

So I thought I only managed to get one, and the time before the event that I had selected had ran out.

So I put my name on the waiting list again for a single ticket.

Long story short, I ended up with three tickets and had to sell one. Which I did through tixel and it was super easy also.

But maybe a little more clarity with the notifications

24 March 2026
Rated 5 out of 5 stars

A reliable trusted site in purchasing…

A reliable trusted site in purchasing Giveon tickets for my son. Details of seller’s tickets were simple n helpful. The pricing are transparent which is great for options of budget. Leading up to the event the notifications alert were great reminders as well.

18 February 2026

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