The web site is easy to navigate around and the same day home delivery service is excellent. Since my 2 local stores had to close I find it convenient to just have my orders delivered.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Christmas is coming I'm already getting fat But great service from TJ's You can't beat that Right throughout the whole year They always bring good cheer Order in the morning, by lunchtime it's... See more
Absolutely wonderful... I put my order in at 10.45am and it was delivered by 11.50am...fantastic service. (But I didn't get a little sweetie..lol ..)
Love Tjs there same day delivery is so good and always have the juice I want and there new point system is brilliant and delivery drivers are always polite
Company details
- #19 of 127 best companies in Electronic cigarette store
Written by the company
E-Cig and E-Liquid shops located in Chatham, Sheerness, Gillingham, Maidstone, Milton, Gravesend, Margate, Canterbury, Sittingbourne, Strood, with all of our products available on our easy to use website. We wont be beaten on price!
Contact info
61 High St, ME104AW, Sittingbourne, United Kingdom
- 01795477555
- tjsecigarettes@aol.com
- tj-ecigs.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing experience staff really friendly
28 February 2023
Reply from TJ's E-Cigarettes
Thank you Chelsea for your 5 star review and kind words, we always aim to be as friendly as possible :)
Never had any issues any little…
Never had any issues any little mistakes are sorted issue free . Great local company
28 February 2023
Reply from TJ's E-Cigarettes
Thank you Owen for your 5 star review and kind words :)
Same day delivery is great!
Needed a new vape. Ordered in the morning, new vape came same day. Excellent service.
27 February 2023
Reply from TJ's E-Cigarettes
woah thats gotta be a record for delivery! thank you David for your 5 star review and such kind words! :)
Reply from TJ's E-Cigarettes
Thank you Martin for your 5 star review and kind words, ill pass this onto the staff it will make their day! thank you :)
Excellent service thank you.
21 February 2023
Reply from TJ's E-Cigarettes
Thank you very much Diana for your 5 star review, the pleasure is all ours and thank you for your custom :)
Reply from TJ's E-Cigarettes
Thank you Kayley for your 5 star review and kind words, woah thats super speedy delivery right? lol
The delivery time is alway quick & the…
The delivery time is always quick & the prices are excellent. I wish you would open another store in Canterbury.
10 February 2023
Reply from TJ's E-Cigarettes
Thank you Colin for your 5 star review and kind words. Never say never! im sorry we had to close the Canterbury store we were really sad to say goodbye to it however the cost of running the store was extremely high, fingers crossed in a couple of years we can return, stronger and better!
Fast delivery friendly helpful staff
17 February 2023
Reply from TJ's E-Cigarettes
Thank you L for your 5 star review and kind words :)
Speedy delivery,brilliant service.will…
Speedy delivery,brilliant service.will ordered late but still had it delivered next day and was put where I asked it to be put.extremely happy with this service and will definitely be a repeat customer!!!!would recommend people using this service.also fair price 👍
13 February 2023
Reply from TJ's E-Cigarettes
Thank you so much Karl for your 5 star review and kind words! we love to see new customers such as yourself finding our service up to standard :)
Fast reliable service
Fast reliable service. Great value for money. Consistent quality of products, service and value. Highly recommend.
7 February 2023
Reply from TJ's E-Cigarettes
Thank you so much John for your 5 star review and kind words, we have an amazing delivery driver who we think is related to sonic somehow
Good range of liquids to choose from
Good range of liquids to choose from, fast delivery.
8 February 2023
Staff are always friendly and helpful
30 January 2023
Always great service and products ☺️
19 January 2023
Reply from TJ's E-Cigarettes
Thank you so much Kelly for your 5 star review and feedback :)
Ordered online and delivered same day.
10 January 2023
Reply from TJ's E-Cigarettes
Boom cant ask for better than that ay, Thank you so much Joe for your 5 star review :)
Excellent service and delivery
27 January 2023
Reply from TJ's E-Cigarettes
Thank you so much Natasha for your 5 star review it means alot :)
Reply from TJ's E-Cigarettes
Thank you Richard for your 5 star review, I am glad to hear you are happy with our service :)
Excellent service
Excellent service, ordered in the morning and delivered in the afternoon, will definitely be using them again
19 January 2023
Reply from TJ's E-Cigarettes
Thank you so much Debbie for your 5 star review and kind words. Amazon eat your heart out ay lol :)
Reply from TJ's E-Cigarettes
Thank you so much N Stock for your 5 star review. Thank you for your custom :)
Ordered for delivery and order was with…
Ordered for delivery and order was with me in 20 minutes!
10 January 2023
Reply from TJ's E-Cigarettes
wow thats got to be a new record right!! amazon eat your heart out haha. Thank you Ann for your 5 star review :)
There are so many Vape juices to choose…
There are so many Vape juices to choose from I’m glad to say! Such quick delivery too. Very reliable Company to buy from, I only buy from TJ’s! Many thanks as always.
18 January 2023
Reply from TJ's E-Cigarettes
Thank you so much Kathleen for your 5 star review and kind words! we like to provide as much choice as possible for our customers as you can see haha
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.