Will review again when I know the outcome of my problem . Purchased 2 boxes of Luub Korean Serums , 5 in each box @ £49.99 each box. Left eye was swollen the next morning after putting applying so... See more
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Review summary
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The pink rose Ilana diamond ring was stunning and came with a beautiful gift box with light which added to the experience so 5 stars +++!!!! However I ordered a second and though ring was lovely th... See more
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the width of these is perfect to have one either side of a loose fitting wider ring (only needed to be that size because of knuckle swelling) to prevent that middle ring from constantly turning round.... See more
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I rarely leave reviews but I've been pleasantly surprised by this company. I started watching on TV last year, their presenters are always friendly and informative and I've since purchased multiple it... See more
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Company details
- #136 of 202 best companies in Online marketplace
- #242 of 287 best companies in Jewellery shop
About TJC
Written by the company
TJC
Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.
Essential Products
We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.
Delivery
We aim to make deliveries within the 3-4 working day period.
Customer Care
Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.
Community Giveback
One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
Contact info
PO BOX 443, Feltham, TW13 9DU, United Kingdom
- 0800 260 6666 Option 3
- contactus@tjc.co.uk
- tjc.co.uk
4.3
Excellent
45k reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Great machine gives correct readings…
Great machine gives correct readings easy to use unusual when machine speaks but really good gives details of high / low blood pressure etc can store results and good arm wrap actually good quality many thanks
11 May 2026
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
I would have given you five stars but…
I would have given you five stars but the bangle I won on the auctions arrived damaged
7 May 2026
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
I am always been pleased with the…
I am always been pleased with the service and delivery and my orders have always met my needs thanks
11 May 2026
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
Always pleased with the products I buy
Always pleased with the products I buy, some times I send them back if they aren't for me .
20 April 2026
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
My experience is beyond me,I've been…
My experience is beyond me,I've been using tjc for nearly 6 years, I've spent hours talking to customer service and getting nowhere, l can't get into detail but have spent hours on the phone, my credit card keeps on getting declined as l paid my foster dad's budget pays on my card of a £140 pounds on my card as they were presents for me,l gave his address but delivery was to my address as he passed, l was told they would close the account as deceased but instead they closed mine, l thought it was the right thing to do for me to pay off the balance and then I've received a parcel that was so damaged that item's were missing and they told evri l didn't receive the parcel, I'm grieving and nobody has had the courtesy to call me,on top of that I've had to ring credit card companies as they have blocked my account and numerous payments have been taken from my credit card, l have every recording and today l paid off majority of my budget pays even though they are not due, l was told by my credit card company that tjc are NOT following INDUSTRY REGULATIONS, l can carry on but they have consumed me at a time l should be grieving, the missing items I've been told will be delivered but not 1 person has rang me to apologise
18 May 2026
Unprompted review
Reply from TJC
Dear Customer,
Please accept our sincere apologies for the distress and inconvenience you have experienced.
We are very sorry to hear about the issues you have faced, including the concerns with your orders, account, delivery, and the overall service experience during such a difficult personal time. We understand how upsetting this must have been for you.
We would also like to let you know that we have tried contacting you, but unfortunately we were only able to reach your voicemail.
Please get in touch with our Customer Service team on 08002606666, option 3 or email us at contactus@tjc.co.uk so we can assist you better.
Regards,
Ansh
TJC Customer Care
Good quality products at a great price…
Good quality products at a great price
Presenters very knowledgeable
Post and packaging very good
A meal with every purchase is brilliant
11 May 2026
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
Lovely earrings
11 May 2026
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
Items not waterproof colour already…
Items not waterproof colour already coming off after two weeks
7 May 2026
Reply from TJC
Dear Michael,
Please accept our apologies for the disappointment caused with your recent purchase.
We’re sorry to hear that the items were not waterproof as expected and that the color started coming off after only two weeks of use.
Please get in touch with our Customer Service team on 08002606666, option 3 or email us at contactus@tjc.co.uk so we can assist you better.
Regards,
Ansh
TJC Customer Care
My Taupe Ashwood Balmoral Handbag is…
My Taupe Ashwood Balmoral Handbag is beautiful.
The leather is soft and there is enough room for all my needs
Very pleased
15 May 2026
Unprompted review
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
So happy
1. Very friendly and helpful agent.
2. Swift delivery.
3. Gorgeous product.
Thank you tjc. Xx
11 May 2026
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
The pink rose Ilana diamond ring was…
The pink rose Ilana diamond ring was stunning and came with a beautiful gift box with light which added to the experience so 5 stars +++!!!!
However I ordered a second and though ring was lovely the experience was less as gift box was shameful!!!!
11 May 2026
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
Not great quality for the price
The ordering process was fine however, the product was not of the kind of quality that was advertised and I have sent the item back for a refund.
11 May 2026
Reply from TJC
Dear Robert,
We’re sorry to hear that the product did not meet your expectations. This is certainly not the experience we aim to provide, and we apologies for the inconvenience caused.
We have checked our records and can confirm that your returned item has been received. Your return will be processed shortly in accordance with our standard process.
Regards,
Ansh
TJC Customer Care
I had a very bad experience working…
I had a very bad experience working with Shanker and Vipul. They hired me on a contract basis, assigned work, took completed and deployed work from my side, and later denied payment.
Initially, all approvals and communication were handled internally by Vipul and the team. After the work was completed, my workspace access was suddenly removed, and now they are saying approvals were not taken properly.
From my experience, they hire people on contract, get the work completed, and then avoid releasing payments. I request others to be careful and maintain proper written approvals, documentation, and payment terms before working with them.
Please work carefully with both individuals and ensure everything is documented professionally.
1 May 2026
Unprompted review
Reply from TJC
Dear Ritik,
We’re sorry to hear about your experience and take such concerns very seriously. This is not the standard of professionalism we aim to maintain in any engagement.
We would like to investigate this matter in detail and understand what went wrong. Could you please share your contact details. This will help us review the case thoroughly and take appropriate action.
Regards,
Ansh
TJC Customer Care
Love shopping with TJC
Love shopping with TJC so much choice amazing value and quality easy to shop and fantastic customer service
10 May 2026
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
Easy ordering very quick delivery items…
Easy ordering very quick delivery items wel worth the money
10 May 2026
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
Absolutely brilliant service and…
Absolutely brilliant service and excellent quality clothing, when opened clothes they were exactly how described and shown on tv.
10 May 2026
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
Reply from TJC
Dear Customer,
We hope you are doing well.
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.
We look forward to you shopping with TJC again.
Regards,
Pawan
TJC Customer Care
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