United Kandy Reviews 19

TrustScore 4.5 out of 5

4.4

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Company details

  1. Sweet shop

Written by the company

We sell imported drinks, sweets & other bits and bobs you may want / need!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Amazing

Very Fast and products were fantastic!! Highly recommend will be ordering again THANK YOU

31 May 2023
Rated 1 out of 5 stars
United Kandy logo

Reply from United Kandy

Hi David. Thank you for your honest review, we appreciate the feedback!

However, this review is aimed at the wrong person - we do not hand deliver the parcels and therefore cannot control delivery speeds. We hand our parcels over to the courier (in your case EVRI) and they take it from there.

You may take any late delivery complaints to them directly, however it is worth noting you did pay for standard shipping & therefore the delivery wasn't actually late. If you need faster delivery in the future please select the appropriate delivery option, which would be express delivery.

Many thanks & best regards,
Ty - TL Sales.

Rated 5 out of 5 stars

Prime energy bundle

Really helpful when I needed to change my purchase from collection to delivery, arrived really fast and really well packaged would definitely order again and recommend.

4 May 2023
Rated 5 out of 5 stars

Reasonably priced PRIME.

Purchased a bottle of Prime for my son, with all the craze at the moment it's really hard to get a bottle at the RRP. After looking around, I found TLSales stock them at reasonable price. At £5 it looks like a bargain compared to some other vendors or even private sellers.
Only down side was the shipping which, the cheapest option brought the price up to £8. Considering it was 2nd class as well it did seem a little bit on the expensive side. I do believe you can get free shipping jf you spend over a certain threshold. If I perhaps bought more than 1 it may have been more cost effective when it comes to paying postage.

RESPONSE
In response to your comments.
I understand that you need to have shipping set as an average to subsidise the heavier items that you can lose out on with shipping. Either way I was just stating how it is, but I still left you with a 5 star as this does not reflect you as a good business.
Again, like I mentioned previously if I bought more I'd likely saved myself on the shipping costs.
Keep on growing!

4 May 2023
United Kandy logo

Reply from United Kandy

Hi Michael.

Thank you very much for the review; I'm glad you're happy with your order.

I appreciate your concern with the shipping; unfortunately this is the best price we can do and we do actually lose out on shipping slightly as the cost is actually slightly higher than what we charge for 0-2kg.

Hopefully as the business grows and we get more orders per week we'll be able to set up a business account with couriers to allow for cheaper shipping.

Thanks again.

Best regards,
TL Sales.

Rated 5 out of 5 stars

Good customer service & producta

Good customer service, items arrived well packaged and pleased with the products. Would use this seller again 🙂

21 April 2023
United Kandy logo

Reply from United Kandy

Thank you so much for the review Louise, super glad you were pleased with the packaging and products.

Hope to see you order again!

Best wishes,
TL Sales.

Rated 5 out of 5 stars

Excellent service

Excellent service, product was well packaged and fast delivery from the point of despatch.

16 April 2023
United Kandy logo

Reply from United Kandy

Thank you very much for the review Emma. We really appreciate you choosing to trust us in getting your order to you on time & undamaged.

We hope to see you order again soon,
TL Sales.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Well packaged. Would definitely use again.

25 March 2023
United Kandy logo

Reply from United Kandy

Thanks a lot Robert, hope to see you order again soon!

Rated 4 out of 5 stars

I didn't buy yet .I just want to ask…

I didn't buy yet .I just want to ask the owner if he can ship his products to cyprus because many people here would love to

1 April 2023
Unprompted review
United Kandy logo

Reply from United Kandy

Hi there. We don’t currently ship to Cyprus, however, keep your eyes peeled as we’re working on it!

Rated 5 out of 5 stars

5 Star company

5 Star company
TL Sales is an amazing company I was skeptical when I first ordered although the items arrived within 2 days of ordering fully tracked with Royal Mail
Thank you ty

20 March 2023
United Kandy logo

Reply from United Kandy

Thanks Dennis! We appreciate the kind words!

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