T M Hughes & Son Gas Services Ltd Reviews 

230
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing company, quick turnaround for aircon install. Kai really knows his stuff! Extremely happy with the install and products. Cleaned up after themselves and checked all concerns with myself along... See more

Rated 5 out of 5 stars

We recently had a 14 year old gas combi boiler replaced with an ErP A-rated gas combi boiler by Dylan from T M Hughes & Son who did a great job. Dylan was friendly and professional, keeping things c... See more

Company replied

Rated 5 out of 5 stars

From start to finish the entire experience with TM Hughes was excellent. Terry provided initial advice without any sales pressure. His engineer installed a new boiler in my loft and removed... See more

Rated 5 out of 5 stars

Brilliant response from Terry, Kai and other team members who had to come out to deal with a leaking pipe in the kitchen. Apparently an old rotting hot water one that had been capped off and left beh... See more

Company details

  1. Plumber

Information provided by various external sources

TM Hughes & Son Gas Services Ltd is a family run multi-award winning plumbing and heating company based in South Woodham Ferrers, Essex. We have more than 25 years’ experience in this field, and pride ourselves on the quality services we provide. Our Gas Safe Registered Plumbers and Heating Engineers are available for standard and emergency call outs covering the whole of Essex.


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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4.9

All reviews

(230)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service for a shower…

Excellent service for a shower replacement. Courteous, helpful, knowledgeable, and gave sound advise. Workmanship was perfect, clean and tidy and reasonably priced. Would definitely recommend to anyone.

1 February 2024
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi Kim

Thanks so much for the great review.

Rated 5 out of 5 stars

Just had an old back boiler changed to…

Just had an old back boiler changed to a more modern combi. Terry and Dillion came round from TM HUGHES and did a great job very quick tidy and helpful. Would recommend this company. Very professional.

30 January 2024
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi Allan

Thanks so much for the great review.

Rated 5 out of 5 stars

We had an issue with the controls on my…

We had an issue with the controls on my mum's heating and hotwater boiler which was causing her worry. Pawel came out and replaced the valve promptly and Terry was very helpful on the phone to put my mum at ease and she is smiling again!

Thank you very much :-)

29 January 2024
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi Andrew

Thanks so much for the great review.

Rated 5 out of 5 stars

Excellent service

Good communication and the work completed well and on time

25 January 2024
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi John

Thanks so much for the great review.

Rated 5 out of 5 stars

Came out at short notice on a Saturday…

Came out at short notice on a Saturday afternoon go isolate a leaking radiator in kitchen -a week before Christmas.
Early January quoted and organised the replacement of all five radiators in bungalow plus towel rail. All done in a very timely manner - efficient, tidy and very happy with the result.-

16 December 2023
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd



Thanks so much for the great review.

Rated 5 out of 5 stars

Great service

Great service

Great service and fitting - quick and efficient - the boiler was in a cupboard and it was replaced with no same to the units or work tops.

Guys were well mannered and with total respect for the property they were working in.

I have no hesitation in recommending and will be using again for upgrades to part of my heating system.

28 November 2023
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi Gavin

Thanks so much for the great review.

Rated 5 out of 5 stars

Hive system fitted

Fantastic service from Terry and his team, prompt, efficient and reasonably priced.
Cannot recommend highly enough !

23 November 2023
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi Richard

Thanks so much for the great review.

Rated 5 out of 5 stars

Replacement Boiler Installation

Great service, professional, reliable and friendly from start to finish. Alex was very helpful with details to assist us selecting a replacement boiler with a date being scheduled quickly. The installation was carried out efficiently to a high standard with clear guidance on the operating instructions of the new boiler. The room being left hoovered and clean was much appreciated. Thank you and highly recommended.

28 October 2023
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi Jasper

Thanks so much for the great review.

Rated 5 out of 5 stars

New boiler install

I had absolute confidence in the engineer Terry P. He was so competent and knowledgeable, efficient and personable. The boiler was installed without any fuss, a blockage was also found and dealt with. Really pleased I chose this company. They have been totally efficient and trust worthy.

19 October 2023
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi Jennifer

Thanks so much for the great review.

Rated 5 out of 5 stars

Reliable and honest company

The team had someone come out to me quickly, was easily able to diagnose the issue with my immersion heater and fixed the issue there and then. Really professional and knowledgeable, honest and upfront fees - no additional charges - what you see on the site is what you are charged (unless you obviously need extra parts) etc. Will definitely use again. Thank you!

13 October 2023
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd



Thanks so much for the great review.

Rated 5 out of 5 stars

I now have a wonderful bathroom

Punctual, polite, patient, nothing was too much trouble, adaptable, helpful and I now have a wonderful bathroom

29 September 2023
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi Lynda

Thanks so much for the great review.

Rated 5 out of 5 stars

Combi Boiler Installation

Terry came round to give a quote for a new combi boiler system and was very thorough, professional, explained how the work would be carried out and answered any questions. Once I accepted the quote for the work to go ahead I had a few queries and Terry came round again before starting the work. The work carried out was to very high standard- all new pipes & boiler were fitted neatly and tidily, boiler was put in the loft and they kindly put down flooring so if future work needed to be carried out it would be safe. All work carried out was explained to me even if I didn’t understand all of it but thought that was very professional to help the customer understand. I would recommend TM Hughes & Sons Gas Services. I will be using them again in the future!

21 August 2023
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi Melvin

Thanks so much for the great review.

Rated 5 out of 5 stars

TM Hughes - 5 Stars

Terry came to visit today and all can say is that he was brilliant. Explained everything to me in great detail, what needs to be done and what i can do to maintain the life of the underfloor heating system. Very fair with his pricing and once I have done my tests, he will be back to resolve. Really glad we made contact and would most definitely recommend TM Hughes to friends and family.

14 September 2023
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi paul
Thanks for the great review.

Rated 5 out of 5 stars

Hot water

Terry came to fix my boiler - there was a miscommunication so he came late. Though I wasn’t pleased about that, it was soon forgotten due to his very cheerful and helpful disposition. Fixed my boiler in record time, gave me a few tips. Definitely use them again for regular service.

10 August 2023
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Thanks for the positive feedback and apologies for the miscommunication.

Rated 5 out of 5 stars

Diagnose Cause Of Pressure Loss

Terry attended - on time - and quickly formulated a plan to discover from where the leak was emanating. He asked me to keep in touch over the next few days and I actually emailed him this evening expecting a reply in the morning. To my amazement he replied tonight! Superb service.

1 August 2023
Unprompted review
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Reply from T M Hughes & Son Gas Services Ltd

Hi Marcus

Thanks so much for the great review.

Rated 5 out of 5 stars

Quick response and solution to emergency leak

Terry's team responded quickly to my plumbing leak (water dripping through ceiling!). Found the problem, fixed it in double quick time and at a resonable price.
Highly recommended.

6 July 2023
Unprompted review
T M Hughes & Son Gas Services Ltd logo

Reply from T M Hughes & Son Gas Services Ltd

Hi Dave

Thanks for the great review.

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