The Mortgage Zone Limited Reviews 

88
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Third time using Paul for mortgage help and remortgage and yet again another smooth process. We thought this remortgage would be difficult with the amount and the fact one of us has recently gone self... See more

Rated 5 out of 5 stars

We had amazing help from Sian, throughout our remortgage. Gave us all the best options laid out simply for us, and did the majority of the remortgage for us. She also excellently assisted us on the pa... See more

Rated 5 out of 5 stars

We can’t thank Paul enough for helping us secure our mortgage for a house we’d fallen in love with. There were a few hiccups along the way, but he kept us informed throughout the entire process and w... See more

Rated 5 out of 5 stars

A huge thank you to Paul for making it possible for us to buy our dream home. We were advised that we should forget buying the property as we would never get it through in time under the un... See more

Company details

  1. Mortgage broker
  2. Insurance broker

Written by the company

The Mortgage Zone Ltd is a private limited company incorporated since 17/01/2000. The Mortgage Zone Ltd is authorised and regulated by the Financial Conduct Authority. We take great pride in providing independent, impartial advice. We will take the time to review your circumstances, understand your current arrangements, your goals, and your aspirations. We will guide you through your options, research the whole of the market to help source products which are suitable for you. We are a small local family run business and our main aim is to help you when it comes to mortgages, re-mortgaging, life assurance or general insurance (buildings and contents etc). Also, under the same roof we have a lettings and estate agency that could provide their services if you should need to rent or sell your property.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

All reviews

(88)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Paul Simms Mortgage Zone

I contacted Paul Simms as he was recommended to me by another family member who he assisted in getting a Mortgage. Paul is absolutely brilliant, he has kept us updated on everything that has been happening in the process. He has liaised between the Estate Agent and the solicitor and kept us in the loop. When our first purchase fell through he sent us links to other properties the we may find suitable. Paul is a lovley Man very polite and professional. I would highly recommend the Mortgage Zone and if you can get Paul your in excelent hands

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Recommended by family he's amazing

We had been recommended Paul Simms by a family member.
We have been so well supported by Paul he's not let us down at all this journey to buying our first home together was made so much better having Paul by our side. We have emailed at some crazy times and been so shock to get a reply. I Don't think he ever stops working.
If you want someone who's got your back then you need Paul Simms in your corner his experience and knowledge is second to non.
Job well done Paul Simms thanks again
Sharon and Tina

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service from Paul Simms at the Mortgage Zone

I highly recommend Paul Simms and his team.
Even when my remortgage offer fell through at the last minute.
Paul rearranged a new mortgage offer within a few hours. Even keeping the same solicitors. While he was also arranging a new mortgage on another property for me aswell.
I've used Paul for everything over the past 25 years.
I wouldn't trust anyone else.
Paul has always kept me well informed every step of the way.
10/10 Thank you.
Scott G.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Sian is amazing!

Sian is amazing!
I have had my mortgage sorted in the past with sian, and have recently had my mortgage renewal sorted.
She made the process incredibly straight forward and easy for me. As someone who finds this sort of stuff difficult to get my head around + with a new baby to take care of, I can't thank Sian more.

If your looking for a stressfree process with everything taken care of for you, don't hesititate! <3

12 December 2024
Unprompted review
Rated 5 out of 5 stars

What can we say,Paul definitely goes…

What can we say,Paul definitely goes the extra mile and beyond to get your mortgage over the line, he worked tirelessly on our mortgage advising us on what we should do after tge first application failed and then sorting everything so that the second time all worked out,,, fantastic service 👏 we will definitely use his services again and would not hesitate to recommend his services,,,,Thankyou so much Paul

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Experts in what they do!

My first experience with Paul Simms was 10 years ago and was outstanding. He went over and above to help and support us through a process that was alien to us. I highly recommend Paul and the team. I recently bought another house, my first port of call was of course, Paul. Sian Charity assisted us in the same way, fast, efficient, informative and friendly. The team are such a pleasure to deal with and provide outstanding customer service! Many thanks!

31 October 2024
Unprompted review
Rated 5 out of 5 stars

I engaged with this company early 2024

I engaged with this company early 2024, from the minute i met with Paul Simms i knew he was the man for the job, Honest, trustworthy and happy to help through out the whole process. I would highly recommend them.

2 June 2024
Unprompted review
Rated 5 out of 5 stars

We would just like to say how brilliant…

We would just like to say how brilliant Paul simms has been throughout the process of getting us a mortgage! It hasn’t been easy and sometimes we felt like we weren’t going to get where we are now but Paul reassured us every step of the way.Thanks again Paul! We are now happy in our home we own.

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Client focussed service by Sian

Sian offered a great service in my house purchase.

During turbulent times of house price rises and uncertain interest rate changes, Sian navigate me through my purchase with professional advice and regular check-ins.

Sian clearly monitors the market closely and is proactive in finding the best deal for her client. Due to this, she was able to reduce my monthly payments on two occasions AFTER my offer was accepted and I awaited completion on my purchase.
Her actions saved me 15% on my monthly payments compared to my original offer.

A great service with positive results. Thanks Sian.

30 March 2024
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Paul Simms enough!

I was recommended to Paul Simms by a good friend who has previously received a service. I am so pleased that I chose Paul to organise a mortgage on my behalf. He really has gone above and beyond. It has not been an easy due to me being paid via an umbrella company who were not forthcoming with providing documents however Paul demonstrated great tenacity and I am now a home owner after renting for many years. He is highly skilled and hugely attentive to detail. I can’t recommend Paul enough!

21 March 2024
Unprompted review
Rated 5 out of 5 stars

If you are looking for a mortgage…

If you are looking for a mortgage advisor I can recommend Sian from The Mortgage Zone without any hesitation. During the time between contacting her and our mortgage renewal she constantly checked for any reduction in rates and got it down substantially for us. She was professional, friendly and communicated with us throughout. Thank you Sian 😊

3 March 2024
Unprompted review
Rated 5 out of 5 stars

Sian is amazing

Sian was incredible in helping us secure the best mortgage for our home when we bought it, and prompt in contacting us when our mortgage was up for renewal and ensured we got the best deal, not merely finding us the best lender but regularly checking to see if there were better deals before the deadline.

21 January 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage zone

This company helped us move to our dream home!
Going above and beyond giving advice and help in every step of the way.
Would highly recommend

5 September 2023
Unprompted review
Rated 5 out of 5 stars

The level of customer service is…

The level of customer service is outstanding, my adviser went above and beyond and dealt with all the stresses involved in finding a mortgage lender. Not only did he find me the best deal, he also consistently kept me updated.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Sian was fantastic…..

Sian was fantastic from the very first meeting we had to completion. We cannot thank her enough . Nothing is too much trouble and everything is sorted so very quickly. In these tough conditions do not hesitate and contact these people, they work so hard and take all the hassle out of mortgages .. Thank you again Sian.

28 August 2023
Unprompted review
Rated 5 out of 5 stars

Paul has been great in achieving our…

Paul has been great in achieving our mortgage application, he has been patient and calm throughout the process! Paul has secured the best offer for us and wouldn’t have been able to do it if not for his knowledge and expertise! He communicated well with us both and can’t thank him enough!

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Paul is amazing

We have been dealing with Paul for over 20 years and he is amazing. Without him helping us with a very difficult application both being self employed with a house that proved to be very difficult to mortgage we wouldn’t be buying our dream home and this is all down to Paul. He was very diligent, thorough and supported us all the way through

6 June 2023
Unprompted review

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