Best selection online for a reasonable price. Came quick and no issues, good service. As a reseller I think the shoes should be checked in detail though as few imperfections as if they was purchased... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely chuffed to bits with my trainers top quality only downfall was my parcel going up and down the country to 3 different sorting offices and passing my twice address in the process. Other tha... See more
Company replied
I bought a pair of trainers for my lads birthday 6 days after they came i showed my son and he didn't like them. I panicked. i couldn't find the return slip. Oh no. So i emailed customer services, an... See more
Company replied
Purchased the Eastside Golf TN's on Tuesday, arrived on Thursday, in extra secure packaging to protect the box too. Excellent service & I will certainly be a returning customer. Highly recommend to an... See more
Company details
Written by the company
Online supplier of authentic, exclusive footwear and streetwear. Shop a range of authentic in stock Nike Air Max Plus products. UK express delivery with hassle-free returns and exchanges. Buy Now Pay Later With Klarna.
Contact info
United Kingdom
- info@tntown.co.uk
- tntown.co.uk
3.4
Average
280 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They took the money and didn't deliver… This review concerns a purchase my wife made. They don't respond to emails. Perhaps buyers should be aware of how this company treats its customers.
They took the money and didn't deliver the shoes
This review concerns a purchase my wife made. They don't respond to emails. Perhaps buyers should be aware of how this company treats its customers.
4 June 2026
Unprompted review
Reply from Tn Town
Hi Hubert,
The website you have ordered from is not us.
Unfortunately you have ordered from a fraudulent third-party website impersonating our business rather than from our official store. We do not sell Nike Air Max Plus (Tns) for £30 - £60.
Our only website is : www.tntown.co.uk.
Over the past few months, multiple scam websites have impersonated our brand using similar domains and social media advertisements. We have already successfully reported and removed several of these fraudulent stores through Shopify and Meta.
We’re very sorry to hear you have been affected by one of these scams. If you would like assistance identifying where your order was actually placed, please contact us directly through our official website and we’ll do our best to help.
Kind regards,
Tn Town Customer Service
Scam do not waste money send you false…
Scam do not waste money send you false tracking information and items never arrive
10 March 2026
Unprompted review
Reply from Tn Town
Hi,
The website you have ordered from is not us.
Unfortunately you have ordered from a fraudulent third-party website impersonating our business rather than from our official store. We do not sell Nike Air Max Plus (Tns) for £30 - £60.
Our only website is : www.tntown.co.uk.
Over the past few months, multiple scam websites have impersonated our brand using similar domains and social media advertisements. We have already successfully reported and removed several of these fraudulent stores through Shopify and Meta.
We’re very sorry to hear you have been affected by one of these scams. If you would like assistance identifying where your order was actually placed, please contact us directly through our official website and we’ll do our best to help.
Kind regards,
Tn Town Customer Service
Purchased from the site that though was them
Purchased from a site that I thought was them self's to message them on Facebook to find out they had someone use there company name and as I did with who ever we got scammed but the wrong company hope that everyone who feel for 30 to 60 pound tns get a full refund like myself this company was more then happy to chat to me about it and point me in write direction thanks tn world for help hope all get sorted
2 June 2026
Unprompted review
#1121 order.....ordered on the 10th may…
This is not true because the emails I sent was to your company where I bought the product then went straight to your website to send an email and both separate emails....are going to your company also I just received an email 4 hrs ago saying there on there way..... which i dont believe they will be... so which one is it???? 2 lots of emails to the site which I bought and to your company site ......reply to both from your company's email
10 May 2026
Unprompted review
Reply from Tn Town
Hi Shelly,
The website you have ordered from is not us.
Unfortunately you have ordered from a fraudulent third-party website impersonating our business rather than from our official store.
Our only website is : www.tntown.co.uk.
Order number #1121 for us was back in 2021, so it does not relate to a recent transaction with our business. In addition to this, we do not sell Nike Air Max Plus (Tns) for £30 - £60.
Over the past few months, multiple scam websites have impersonated our brand using similar domains and social media advertisements. We have already successfully reported and removed several of these fraudulent stores through Shopify and Meta.
We’re very sorry to hear you have been affected by one of these scams. If you would like assistance identifying where your order was actually placed, please contact us directly through our official website and we’ll do our best to help.
In regards to your updated review, our only email address is : info@tntown.co.uk. Please feel free to double check the email address you are receiving these emails from as we can 100% confirm it is not us.
Kind regards,
Tn Town Customer Service
Excellent service from start to finish…
Excellent service from start to finish . delivered in 5 days
19 May 2026
Unprompted review
Reply from Tn Town
Hi Jon,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
I bought a pair of trainers for my lads…
I bought a pair of trainers for my lads birthday 6 days after they came i showed my son and he didn't like them. I panicked. i couldn't find the return slip. Oh no. So i emailed customer services, and they let me send them back, and i asked if i could exchange them. This was not a problem. I showed them which ones he wanted to exchange with and they said aslong as the trainers are in the same condition this wont be a problem. The trainers were sent friday i recived an email tuesday to say the dispatch team have dispatched his new trainers. I recived them within 3 days. Im so happy with the process and the communication with customer services. They didnt leave me hanging and worring about what was happening i was constantly emailing them telling them it was sent asked if they received them, and they emailed me back within 24 hours. Totally satisfied with there service and i will be buying again
Thank you so much
22 May 2026
Unprompted review
Reply from Tn Town
Hi Lynne,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
SCAM
This site is a scam I ordered and paid for my trainers on the 11th April tracking number wasn't recognised by royal mail I emailed the company who said they were misplaced and sent back so they offered to resend or give me a refund since then I have sent 4 further emails which they are ignoring stay away from this business no customer service and will just take your money
11 April 2026
Unprompted review
Reply from Tn Town
Hi Jordan,
The website you have ordered from is not us.
Unfortunately you have ordered from a fraudulent third-party website impersonating our business rather than from our official store.
Our only website is : www.tntown.co.uk.
Over the past few months, multiple scam websites have impersonated our brand using similar domains and social media advertisements. We have already successfully reported and removed several of these fraudulent stores through Shopify and Meta.
We’re very sorry to hear you have been affected by one of these scams. If you would like assistance identifying where your order was actually placed, please contact us directly through our official website and we’ll do our best to help.
Kind regards,
Tn Town Customer Service
This site is a scam I ordered and paid…
This site is a scam I ordered and paid for my trainers on the 26th April tracking number wasn't recognised by royal mail I emailed the company who said they were misplaced and sent back so they offered to resend or give me a refund since then I have sent 4 further emails which they are ignoring stay away from this business no customer service and will just take your money
26 April 2026
Unprompted review
Reply from Tn Town
Hi Neil,
The website you have ordered from is not us.
Unfortunately you have ordered from a fraudulent third-party website impersonating our business rather than from our official store.
Our only website is : www.tntown.co.uk.
Over the past few months, multiple scam websites have impersonated our brand using similar domains and social media advertisements. We have already successfully reported and removed several of these fraudulent stores through Shopify and Meta.
We’re very sorry to hear you have been affected by one of these scams. If you would like assistance identifying where your order was actually placed, please contact us directly through our official website and we’ll do our best to help.
Kind regards,
Tn Town Customer Service
Can you tell me if the Tn Brixton you…
Can you tell me if the Tn Brixton you have in stock do you have them ready to dispatch or do you have to source them thanks
7 May 2026
Unprompted review
Reply from Tn Town
Hi Fung,
Yes, all pairs available on our website are in stock & ready to dispatch. We currently have 1 x UK 7.5 in the Nike Air Max Plus 'Brixton' available.
Kind regards,
Tn Town Customer Service
Brilliant service and updates
1 May 2026
Unprompted review
Reply from Tn Town
Hi Kat,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Reply from Tn Town
Hi Daniel,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Excellent service
Excellent service - very efficient delivery quick fast- and the trainers spot on exactly as described… 5 stars from me highly recommend this company 👍🏻
19 April 2026
Unprompted review
Reply from Tn Town
Hi Tony,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
I’ve not ordered yet are these real…
I’ve not ordered yet are these real tns? Like is this a real business or fake stuff?
20 April 2026
Unprompted review
Reply from Tn Town
Hi,
Thanks for your review.
We’re a registered LTD company and take pride in operating as a genuine and trustworthy business. All products sold on Tn Town are 100% authentic and original.
We understand that buying online for the first time can raise questions, so if you have any concerns or would like more information, please feel free to contact us directly — we’d be more than happy to help.
Kind regards,
Tn Town Customer Service
Best selection online for a reasonable…
Best selection online for a reasonable price. Came quick and no issues, good service. As a reseller I think the shoes should be checked in detail though as few imperfections as if they was purchased from nike or footlocker they would sort the issue with refund or discount and they ain't a small amount of money.
17 April 2026
Unprompted review
Item was easy to order
Item was easy to order. The product is spot on, it was delivered on time and well packed
10 April 2026
Unprompted review
Reply from Tn Town
Hi,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Black tns green tick
Got a pair of black tns green tick , very uncomfortable , not like all the other tns I’ve had over the last 20 odd years , I’ve had them 3 weeks and only worn them 5 times , and the toes have come unstuck on both trainers and falling apart , I emailed pictures and they said sorry we won’t help you. Coast me 190 pounds definitely will not be using this site ever again I’ll stick with Nike direct , these are being mad cheap and cheerful
10 March 2026
Unprompted review
Reply from Tn Town
Hi Shane,
As stated in our terms & conditions which were accepted at checkout, Tn Town is only the reseller, not the manufacturer and therefore unable to hold any responsibility for the performance, durability or longevity of the products sold once used.
Kind regards,
Tn Town Customer Service
As allways im very nervous buying for…
As allways im very nervous buying for the 1st time but highly recommend grate quality and 100% real and thats the main thing will be buying from u again in the future
7 April 2026
Unprompted review
Reply from Tn Town
Hi Ross,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
Order #10916 bought a pair of tns have…
Order #10916 bought a pair of tns have emailed a few times and still heard nothing back from them quality was no were near what I expected shoe was cover in glue the 5 holes underneath one hole was blank with no colouring underneath not even sure they are real
7 April 2026
Unprompted review
Reply from Tn Town
Hi Aaron,
Thank you for your review.
We’re sorry to hear that you’re unhappy with your experience. We would like to clarify that your initial email was received on April 7th at 7:42pm, and we responded the following day on April 8th at 3:22pm .
While we always aim to reply as quickly as possible, this falls well within a reasonable response timeframe, and we kindly ask that adequate time is allowed for a response before concluding that support has not been provided.
Regarding your concerns about authenticity, please be assured that we are a registered LTD company here in the UK and do not sell counterfeit goods. All products sold by Tn Town are 100% authentic, including the items you purchased.
Kind regards,
Tn Town Customer Service
Great site with a lot of gems
Great site with a lot of gems
Very pleasant customer service
Trainers arrived quicker then expected and better then expected! 10/10
7 April 2026
Unprompted review
Reply from Tn Town
Hi Ricky,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
very quick delivery and extremely happy…
very quick delivery and extremely happy with the quality of the TNs 😁😁😁😁
7 April 2026
Unprompted review
Reply from Tn Town
Hi Jason,
Thank you for taking the time to leave us a review. Your kind feedback is greatly appreciated.
Kind regards,
Tn Town Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.