Toasted Magic Reviews 57

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Somethings wrong here - I placed an order 07/03 and no response from seller almost a week later (13/03). I have contacted via email three times (11/03, 13/03) and via chat 1 time (13/03). The payme... See more

Rated 2 out of 5 stars

The item had not been dispatched for ages. Even after reaching out and being promised it'd be dispatched within the week - it did not It was only when I reached out and asked for a refund that I... See more

Rated 1 out of 5 stars

Scalper pricing,try to refuse refunds on items when customers have 14 days to return anything bought online and sarcastic,rude customer service. To the reply below you told me in the first email in r... See more

Company replied

Rated 5 out of 5 stars

Super friendly and helpful company. Big fan of their booster packs subscription box as well as their vast array of products, with a lot of pre-order products available at great prices. Highly recommen... See more

Company replied

Company details

  1. Trading Card Shop
  2. Toy shop

Written by the company

Selling all things TCG Yu-Gi-Oh!, Pokemon, Digimon and much more!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

57 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Somethings wrong here

Somethings wrong here - I placed an order 07/03 and no response from seller almost a week later (13/03). I have contacted via email three times (11/03, 13/03) and via chat 1 time (13/03). The payment has been taken from my account. I’m worried about what happens next.

Edit - Requested a cancellation which came through almost immediately.

13 March 2023
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, took out of my account twice for the subscription and never sent anything and it's been almost two months.

23 January 2023
Rated 5 out of 5 stars

I had My first yugioh subscription box…

I had My first yugioh subscription box and the price for the product I received, I couldn't be happier. In the box I got the cards I needed plus pulled 4 cards that sold on ebay which made me my money back for the box

10 December 2022
Unprompted review
Rated 5 out of 5 stars

I live in north America but lately I've…

I live in north America but lately I've grown very fond of prints overseas. I ordered a large amount of product and it arrived safely to me. It was hard to pass up because of the great price. I would definitely order from here again in the future.

29 August 2022
Toasted Magic logo

Reply from Toasted Magic

Thanks Juan! We had a little issue with UPS first time around so we had to resend with DPD. Sorry for any extended duration to the delivery but glad you are happy with the package :)

Rated 2 out of 5 stars

Customer service and dispatch time could do with some work

The item had not been dispatched for ages. Even after reaching out and being promised it'd be dispatched within the week - it did not

It was only when I reached out and asked for a refund that I actually got a dispatch message - so instead of my item being cancelled because I grew tired of waiting it felt that the request was ignored

The item itself is good but customer service and dispatch time could do with some work

17 August 2022
Rated 5 out of 5 stars

Brilliant

Came quicker than I thought and packages securely

10 May 2022
Toasted Magic logo

Reply from Toasted Magic

Thanks Jonny! Much appreciated :)

Rated 5 out of 5 stars

Bought from this shop couple of times…

Bought from this shop couple of times now new go to place for Yugioh cards all orders have been packed well and arrived when expected even grouped together orders I had made separately into one delivery so everything arrived at the same time 10/10
#1489 #1512-#1515

12 February 2022
Rated 5 out of 5 stars

Toasted magic are awesome

Ordered from toasted magic before they have always been brilliant! Will definitely be doing business with you again soon!

7 February 2022
Toasted Magic logo

Reply from Toasted Magic

Thanks James! Look forward to posting more to you soon.

Regards,
Sam
TM

Rated 5 out of 5 stars

Fast and Friendly

Found the website today, made an order and picked it up 30 minutes later (Order 1465). The seller was very kind with a free pikachu plushie and discounts for card grading services!

Very good will definitely order again

3 January 2022
Unprompted review
Toasted Magic logo

Reply from Toasted Magic

Thanks Callum! Love to see local buyers on TM. Look forward to seeing you again. Please check your emails as you have quoted your order number into your review. A little gift will be waiting for you :)

Regards,

Sam
TM

Rated 5 out of 5 stars

Amazing

Communication was great, very professional and will recommend to anyone looking for Yugioh that’s what I got.

17 December 2021
Unprompted review
Toasted Magic logo

Reply from Toasted Magic

Amazing to hear George! Have a great Christmas and New Year. Hope to see you at TM again soon!

Regards,
Sam
TM

Rated 5 out of 5 stars

No issues at all

No issues at all. Quick and reliable delivery, would definitely recommend to anyone

17 December 2021
Toasted Magic logo

Reply from Toasted Magic

Music to our ears Kyle!

Regards,

Sam
TM

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