Toby's Treats logo
Visit website

Toby's Treats  Reviews 118

•
TrustScore 3 out of 5

3.1

Confectionery
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Don’t sign up for subscription with Tokyo treats..as they will take money from your bank account without your authorisation after signing up for three month subscription,only. Today I checked my bank... See more

Rated 5 out of 5 stars

Amazing deals! All ways shop here. Offer great products at low prices. Super friendly and accommodating staff. Free sameday/Next day delivery. There is no on else offering such an amazing service.... See more

Rated 2 out of 5 stars

A few cheap items and sometimes a really good selection, but I do find the shop in its self always looking a mess and feeling like the floors need a good clean, the pic and mix I brought £6 worth all... See more

Company replied

Rated 1 out of 5 stars

First time I got delivered items I only received half of my order. After contacting the shop I was refunded for most of the remaining items except one which was supposed to be delivered the next day.... See more

Company details

  1. Confectionery

Written by the company

Toby's treats home delivery service

Contact info

3.1

Average

TrustScore 3 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent staff and great service for delivery

I have visited both stores on numerous occasions and found the staff to be great, I have also placed some orders online also and have never had a issue with orders either. Delivery driver friendly also. If you want goodies delivered and for a very reasonable price also please take a visit tobystreats you will be surprised at some of bargains to be found

1 April 2021
Unprompted review
Rated 2 out of 5 stars

Dusty pic and mix

A few cheap items and sometimes a really good selection, but I do find the shop in its self always looking a mess and feeling like the floors need a good clean, the pic and mix I brought £6 worth all tasted stale and like they had a layer of dust. Not sure if it’s the sweets or the bag they put them in.

1 April 2021
Unprompted review
Toby's Treats logo

Reply from Toby's Treats

Hi, thanks for your review

Our floors are cleaned daily, and our sweets are delviered every day, however we like all feedback good and bad. Can you email me sam@tobystreats.co.uk and let me know which shop you purchased from, and what date so I can look into this further for you.

Rated 5 out of 5 stars

Brilliant Bargain Store

Friendly and helpful staff, always great prices and every so often they have ‘special stock’, like the Whittards, which was amazing! Doesn’t matter if your order is big or small, service is the same, and they do their best to accommodate special requests.

31 March 2021
Unprompted review
Rated 5 out of 5 stars

Alway fantastic prices

Alway fantastic prices, great delivery service as can’t get to their shops.
Good customer services, would highly recommend them (and have done so )

31 March 2021
Unprompted review
Rated 5 out of 5 stars

Perfect

Absolutely love Tobys treats cheap and affordable snacks and drinks love the varying range perfect for families and have only got better with the option of delivery as well as in stores

30 March 2021
Unprompted review
Rated 5 out of 5 stars

Great place to order from

I’ve had a few orders from Tobys treats and I have never been disappointed they always deliver when they say they will,any problems with my online order and they were straight in contact with me.
There’s lots of yummy treats to choose from sometimes i can’t decide what to order.I would defo recommend these guys!!!!

30 March 2021
Unprompted review
Rated 5 out of 5 stars

Amazing deals

Amazing deals! All ways shop here. Offer great products at low prices. Super friendly and accommodating staff. Free sameday/Next day delivery. There is no on else offering such an amazing service. No big stores can match that!
Quality throughout. This family business has got it spot on! Understands the customer and their needs! Well done Toby's Treats!!

18 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look