Todd Snyder Reviews 210

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the luxurious fabrics, excellent design, and overall craftsmanship. The staff is frequently commended for their professionalism, helpfulness, and personalized approach, making the shopping experience enjoyable and efficient. Many people appreciate the outstanding customer service, noting the team's knowledge and ability to assist with styling and finding the perfect fit. However, some customers also noted occasional issues with product durability, with a few instances of items wearing down quickly. There were also isolated comments about the website needing improvement, specifically regarding product photos and the clarity of textures. Additionally, a small number of people experienced less enthusiastic greetings from staff upon entering stores.

What people talk about most

Product

People report positive experiences with product, praising the high quality, beautiful fabrics, and excellent... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, knowledge, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Service

Consumers find service to be positive. Many reviewers highlight the personalized and kind service received,... See more

Customer service

Clients share positive opinions on customer service. Many customers describe the service as amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well, I am a sucker for a bargain on beautiful clothing that fits, but was new to Todd Snyder. So I took a chance on these white, wide-whale Italian corduroy pants that were a final sale. Being 6‘5“/1... See more

Rated 5 out of 5 stars

I've been wearing TS for many years along with other brands. For last few years I have become a strictly TS guy. The materials, designs, style,.. of Todd Snyder cannot be beat. Especially if you are o... See more

Rated 5 out of 5 stars

First, customer service is outstanding. Knowing your product is key. Clothes are of beautiful fabric, seams, and cloth align from back to front, and excellent quality all around. Pieces go from one se... See more

Rated 5 out of 5 stars

Todd Snyder store in East Hampton NY is the best store ever ! Besides the quality of thr clothes the manager Nicole and entire staff are amazing they walk you through what you need and make shopping a... See more


Company details

Written by the company

Say hello to a smart way of dressing. Menswear designer Todd Snyder offers timeless essentials, statement pieces, custom suiting, and iconic accessories, all of which embody the best of modern American style.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

210 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Well, I am a sucker for a bargain on beautiful clothing that fits…

Well, I am a sucker for a bargain on beautiful clothing that fits, but was new to Todd Snyder. So I took a chance on these white, wide-whale Italian corduroy pants that were a final sale. Being 6‘5“/195 lbs, I have 56 years experience telling me that finding ANYTHING that fits correctly is a gamble, even when one knows the garment-maker. The online sizing tool was very useful in this regard, especially having multiple comparators with other makers’ sizing as a guide. The purchase could not have been easier online, and the pants arrived at hmy home here in Indianapolis very shortly thereafter. And… They fit and look amazing. The fabric is absolutely sumptuous. Thank you.

24 October 2025
Rated 1 out of 5 stars

I bought my husband a pair of shoes…

I bought my husband a pair of shoes from this company less than a year ago, and unfortunately they’re already coming apart. For the price and reputation, I expected them to last much longer. It’s disappointing to see the quality wear down so quickly. I really hope the company considers improving the durability of their products.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Almost everything in the store is my…

Almost everything in the store is my “style “ and the people working there are awesome . We didn’t even know the store was open we were just having lunch on 12 South and saw the new store . Bought an awesome pair of trousers . We will be back

25 October 2025
Rated 5 out of 5 stars

Peter is a master stylist

Peter is a master stylist. He knows how to listen to what I am on the hunt for, and creatively nugdes me out of my comfort zone into fits I wouldn’t normally try, but end up loving. Fabric quality is luxe, and I always feel on trend without standing out too much in these clothes.

28 October 2025
Rated 5 out of 5 stars

Fairly close to perfection

Quickly becoming my favorite retailer. Period. Great stuff, quick shipping, and great help on the very rare occasion something doesn’t go 100% smoothly. No notes.

28 October 2025
Rated 3 out of 5 stars

I don't think i will order again

Support was great, but I ordered a trouser and added a tank top, and got only the tank top. The reason given to me was that the trouser was in a shop and they couldn't organise international shipping..? Ended up paying for a tank top more than double its price, with the shipping cost

28 October 2025
Rated 5 out of 5 stars

Customer service on weekends and knowledge of sizing

I like that I could speak to customer service on a weekend. I like that he suggested I order a size small instead of medium(because the peacoat I ordered runs "large." However I think your website needs improvement, with better photos of products that show the textures of your products. Photos are also too dark.

25 October 2025
Rated 5 out of 5 stars

Consistently interesting

Todd Snyder puts out consistent quality. Their core products have just enough flair to be interesting, but for the most part not so much flair that they become outdated quickly. I do wish that they produced more of their line in the US.

24 October 2025

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