Lacey was really helpful finding me the item I needed by even going into the stock room to find additional items. I’ve not been to the shop before so will consider going again thanks to her positive &... See more
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Company details
- Outdoor clothing and equipment shop
- Activewear shop
- Children's clothes shop
- Fashion accessories shop
- Men's clothes shop
- Ladies' clothes shop
Written by the company
TOG24 stands for “Truth Over Glory Everyday”. We’re not about the “Glory” side of the outdoors; Planting flags on mountains or skiing down sheer ice walls, we’re about the “True” outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar. Based in the Spen Valley town of Heckmondwike, initially produced footwear, branched into sports bags and football kits in the 70's before finally landing on waterproofs and fleeces. As the brand grew in popularity skiwear and casual clothing were added. We manufactured all our clothing in the head office we still own today, however, to ensure we stayed competitive and to keep our doors open, it was with a heavy heart that we began producing overseas. Whatever the product was, it had to fit into our motto... TOG24 are a product of our location in the Spen Valley, Yorkshire; we try to do things right, we don’t believe in the marketing hype that’s out there and everything we make represents quality and value for your hard earned pound. And while we no longer manufacture here (that stopped in 2010) all our products are still proudly designed in the Spen Valley TOG24 began with the factory shop in Heckmondwike. Originally carpeted in off cuts of fleece and selling seconds and ends of lines out of cardboard boxes, the store did so well that we stopped trying to sell TOG24 to other people’s shops and set up our own chain of stores. TOG24 now sells from over 60 outlets across Britain and Ireland, (and for the biggest bargains you can still visit us at our original factory shop in Heckmondwike).
Contact info
Mileta Sports Ltd, Spen Vale Mills, Station Ln, WF16 0NQ, Heckmondwike, United Kingdom
- customerservice@tog24.com
- tog24.com
Replied to 52% of negative reviews
Typically replies within 1 week
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Padded summer jacket
Love the padded summer lightweight jacket . I have been looking for a while perfect powder blue colour .
The assistant was very helpful too . I have had tog 24 clothing before and it is good quality clothing at very reasonable prices that always fit correctly and look smart even though it’s casual wear.
Visited the TOG24 outlet Clacton
Recently visited the TOG24 outlet at Clacton.
Store was lovely and clean. All items displayed neatly and in size order.
Could easily find what was needed without assistance. Staff were present if needed. Decided on two waterproof jackets.
Callum B served me at the till and he was polite, friendly and efficient.
Sales assistant very helpful
Sales assistant very helpful, with a good knowledge of the available products in the store, and an good understanding of what would fit. Bought two coats due the attentive assistant.
Great team and really helpful and…
Great team and really helpful and helped me find just what I need ..
Useless beautiful jacket that traps moisture inside and leaves you wet
I've have had the Keld Women's Softshell Long Jacket for over a year after comparing many different ones. I chose this one because the length was perfect, it was lightweight, and it was minimalistic. I could not imagine that would be the biggest waste of money I ever made. While the jacket is waterproof, it traps moisture inside, leaving you wet and smelly. Thus, it contradicts TOG24 description when it claims it is "breathable". I can only use it for 5 to 10 minutes because, after that, my clothes get wet and I will get a cold. It also takes a whole day to dry from the inside, which is very inconvenient. So I would not recommend buying it to anyone.

Reply from TOG24
Received excellent service in tog 24…
Received excellent service in tog 24 street, I wish I could remember the girls name but thank you.
I love my new coat and the quality is excellent
I love this jacket
I love this jacket. It feels really soft and has a muted blue colour. There is a fleecy lining so no need to wear anything else. It's light and the cuffs can be loosened or tightened depending on the weather. Love the hood too an actual one not a roll out one. Just love it. Simple but effective
Excellent service helpful staff good…
Excellent service helpful staff good advice quick but patient service
Excellent staff and great product
Excellent staff and great product - thanks. Friendly and very helpful l.
I was greeted very warmly by this…
I was greeted very warmly by this gentlemen called robby who showed me these great quality clothes which i ended buying and this wonderful lady kat served me and she was so kind and sweet !
great range of stock
great range of stock, and super helpful sales lady
Excellent quality T-shirt with a good…
Excellent quality T-shirt with a good fit and a great price
Being at the right place at the right…
Being at the right place at the right time for the sales was a bonus.
Staff were very helpful and happy to serve making it a pleasant experience. Not making you feel like it’s an effort to serve you. 10 out of 10 guys
Super super fast service
Super super fast service! Ordered Monday afternoon, arrived Tuesday morning! Excellent
TOG 24 at Filey.
TOG 24 at Filey.
Very friendly always very helpful. The chap always remembers you. Good stock in and reasonable prices.
A good company …
Bought a lovely men's gilet for a gd price. Quick delivery with royal mail and it was processed my order very quickly and efficiently. I nearly got put off with the reviews not being higher but I am very impressed and will definitely order again from tog 24 without hesitation.
Keswick store purchase
I bought my two jackets from the Keswick store and the two lady assistants were very helpful. Really pleased with my purchase
Stop misselling with completely inaccurate sizing
Sizing is absolutely ridiculous. I have s tiny 7 year old and he could barely get the 8-9 jacket on. It irks me that when a product is described incorrectly and is not fit for purpose that I am still paying the shipping fees and therefore only get a partial refund. Not worth the risk. I hope someone with more time on their hands legally forces Tog24 to refund shipping costs because I'm fairly certain that it is illegal to missell in this way.

Reply from TOG24
Lightweight jacket
Love Tog24 everything is well made, quality is brilliant, get warmth and comfort
Emily was very informative
I bought a jacket from Tog24 Livingston shop and when I went to the counter to pay Emily told me that if anything went wrong with my new jacket in the first year, I was to take it back to the shop and they would try and fix the problem and if they could not fix it I would get a new jacket! This is the first time that I have ever had this advice from any shop when buying a jacket. I will definitely be back to this shop.
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