Tokyo-Tiger Reviews 1,539

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 989 reviews, reviewers had a great experience with this company. Customers are really happy with the products, highlighting the excellent quality of the items, including the fabric and print. Many people appreciate the vibrant designs and comfortable fit, often noting that the products look even better in person. The customer service is frequently praised for being responsive and helpful, with some individuals specifically mentioning positive interactions with staff members. However, some customers experienced issues with order and delivery times, finding them longer than expected or encountering difficulties with tracking. A few people also noted inconsistencies in product quality, with some items fading after washing or having poor print quality. Sizing was another concern for some, as items occasionally ran smaller than anticipated, and a minority of reviewers expressed dissatisfaction with the customer service they received.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality,... See more

Quality

Clients share positive opinions on quality, with many praising the terrific designs, vibrant colors, and... See more

Order

Users describe ambiguous interactions with order. Many customers express satisfaction, praising excellent... See more

Delivery service

Customers had ambiguous experiences with delivery services. While many reviewers praised fast shipping, with... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the excellent and responsive customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Designs and shirt quality are terrific, no doubt about that at all. The order did take longer than I expected though and at the three-week mark I'd still only received an order confirmation but no oth... See more

Company replied

Rated 4 out of 5 stars

The designs on the long-sleeved t-shirts are gorgeous. But the quality of the one with the blue cat isn't great and it already faded after the first wash… I usually avoid buying clothes from China bec... See more

Company replied

Rated 5 out of 5 stars

Love the clothing. Comfortable and stylish. Miranda and Summer have been very helpful in customer support and respond very quickly. Only note would be to order one size up if you’re an American adu... See more

Company replied

Rated 5 out of 5 stars

The items are all great quality and the VIP WhatsApp service which trouble shoots allows you to contact someone directly with no waiting on a phone or for an email. The replacement service for items t... See more

Company replied


Company details

Written by the company

Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My Cardigan is great

1 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

So glad you love your cardigan — thank you! 😊✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great quality and interesting designs

Great quality and interesting designs. I typically don’t get comments, but did so multiple times while wearing this sweatshirt. It’s cool

14 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

That’s awesome — thank you! 😎
We’re thrilled the sweatshirt turned heads and sparked compliments. Great to hear you’re loving both the quality and the design! 💯

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

High quality

High quality, beautiful, funny. [EDIT : Forgot to mention : & very Cute !]

14 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! So glad you’re loving the quality, style, and humor — that’s exactly what we aim for! 😊👕

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Manufactured in China, but great quality and cool designs

Let's go ahead address the tiger in the room. The product is made and shipped from China. The fabric/make feels a bit like the higher end of the cheap clothing retailers... that said, the designs are amazing, shipping faster than I expected for a FB ad, and regardless of where the designers are situated (In Japan or elsewhere) I'm actually pretty happy with the shirts I got. (The baseball jerseys... although I think y'all need to clarify on the site that, they're in that kind of cut/style) They breath well enough for me to make them one of my go-to shirts here in the heat of a southern USA summer. I'm probably going to get a few more, haha. (To Tokyotiger, y'all need to look into making Hockey style jerseys)

14 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thanks so much for your honest and thoughtful feedback — we really appreciate it! 😊
We’re thrilled you’re loving the designs, breathability, and fit (especially in that Southern heat!), and totally hear you on clarifying the jersey cut upfront. Also… hockey-style jerseys? Noted — and filed under “very cool idea”! 🏒
Thanks again for giving us a try — and for seeing past the “tiger in the room” to the heart of what we’re building. More shirts (and maybe jerseys!) coming your way soon! 🙌🐯

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Bloom and Fate mesh jersey

Whilst the Bloom and Fate mesh jersey is good quality, the design and printing is not as sharp and colourful as the listing would suggest. Slightly disappointed and wouldn't buy another.

10 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you for your honest feedback — we truly appreciate you taking the time to share your experience.
We’re sorry the print on your Bloom and Fate jersey didn’t meet the vibrancy and sharpness shown in the listing; that’s not the standard we aim for, and we’ll pass this along to our production team right away.
While we’re glad the quality of the mesh fabric met expectations, we understand your disappointment and respect your decision. If you’re open to it, we’d still love the chance to make it right — just reach out anytime. customer@tokyo-tiger.com
Thanks again for your support and candor. 🙏

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Not disappointed with product

Good company and quality products!
You will be happy in dealing with them.

12 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you’re happy with both our products and service — that’s exactly what we strive for! 🙌👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Well made

Well made, great quality fabric.

14 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! So glad you’re loving the quality and craftsmanship — really appreciate your support! 😊👕

Best regards,
Tokyo-Tiger Customer Service Team

Rated 1 out of 5 stars

Never got my product

Never got my product. It took forever to get here. The delivery guy never knocked. I was inside the whole time. By the time I got the late update that it had been “delivered,” it had already been stolen. Don’t order if you don’t have a secure place for deliveries. Once they get their money, they don’t care about making sure it gets to you.

22 March 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

We’re truly heartbroken to hear your package was stolen — that’s an incredibly frustrating and upsetting experience, and we sincerely apologize.
Please know: we absolutely care, and we never consider an order “done” just because it’s marked delivered. Customer safety and satisfaction are at the core of everything we do.
Could you please reach out to us directly at customer@tokyo-tiger.com with your order number? We’ll make this right — no hassle, no delay.
Thank you for holding us accountable. We’re committed to doing better, including exploring safer delivery options for all customers.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Love the Mesh Jerseys

I really enjoyed each of the 4 mesh jerseys I got. My mom really liked them too. She immediately wanted to borrow one. I showed her the site and she bought 2 mesh jerseys for herself.

2 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

That’s amazing — thank you so much! 😊
We’re so happy you and your mom are loving the mesh jerseys (and that they passed the ultimate test: instant borrow-worthy status! 👀).
Welcome to your mom—and thanks for sharing the love! 💙

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Can’t contact them to sort out problem…

Sorted problem with order and had no hesitation in sending out replacements, nice quality t shirts, only drawback is don’t expect them to be delivered in couple of days as they are sent from china.

13 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Our customer service email address is working normally, but your email may have been blocked by a spam filter or bounced due to an error. To ensure we can contact you immediately: Please try resending your email (please double-check the address), or reply directly here with your order number or the email address you used to place your order. We will investigate immediately.

If your order is not showing up in our system, it may be due to a problem in the checkout process (e.g., payment not being fully processed), but we are committed to helping you resolve the issue—you won't be left uninformed.
We take every customer's feedback seriously and are dedicated to assisting you. Thank you for giving us the opportunity to address our shortcomings.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

OMG .. FUN !!!

Omg.. I already bought 4 jerseys... so comfortable.. light and easy to wear on hot days.... great designs !!! I think im officially addicted !!! Love them !!!!!

13 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

OMG, we’re absolutely thrilled to hear that — and honored to be your jersey addiction! 😍
So happy you’re loving the comfort, breathability, and designs… four jerseys and counting?! You’re officially part of the squad! 💙
Thank you for your amazing support — wear them proud! 🏃‍♀️☀️

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

My shirts are great quality

My shirts are great quality, the cat and koi one is airy and oh so comfortable, I wore it today and I got big compliments and questions as to where I got it, I happily told them.

Thank you Miranda!!!

12 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Aww, thank you so much! 😊
We’re absolutely thrilled you’re loving your cat & koi shirt—it’s one of our favorites too! So glad it’s comfy, airy, and turning heads (and sparking conversations!).
And thank you for spreading the word—you just made our day! 💖
— Miranda & the team 🐾

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Nice jerseys

I bought an all-over print jersey, and it came out just as shown online. I love the design, and the print quality is crisp and clear.
(Updated 4/13/2026 - I'd originally mentioned a t-shirt with mediocre print quality, but later checked and it was actually ordered from another similarly-named retailer. Sorry for the confusion!)

10 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for the kind words—and for the thoughtful update! 😊
We’re thrilled your all-over print jersey turned out just as expected, with crisp, vibrant quality.
Really appreciate your honesty and support! 🙌

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Nice! 3 jerseys

I love the style and graphics of the jerseys, so cute! They look exactly like what they were advertised to be on the website, and are very light and airy, great for summer.

I bought 3 jerseys and they arrived in 12 days, shipped from China to Canada.

I bought the smallest size available, xs and I am 5'1. I was worried that despite the smallest size they would be quite oversized on me, but they fit quite well along my shoulders, a bit long on me (to be expected), but i am not being swapped in the clothing!

Have yet to wash them, so cannot comment on the quality/durability after washing, to be determnied.

But I am very happy with my purchase!!

12 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your lovely review! 😊
We’re thrilled you love the style, fit, and summer-ready feel—and that they arrived quickly all the way to Canada!
Enjoy your new jerseys, and happy washing (they’re made to hold up well)! 🌞

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great Customer Service!

I ordered a tshirt from Tokyo Tiger and when I washed it, the design on the front disappeared. Miranda from Tokyo Tiger contacted me after I left a bad review and offered to replace the shirt for free. She had me pick out another one, it was made and sent in about a week. This is a good company that cares about its customers. I recommend doing business with them. I have bought 8 shirts from them and have not had any further issues. Cute designs and nice quality! Thank you Miranda and Tokyo Tiger!

12 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your wonderful review and for sharing your experience!
We’re truly sorry the design on your first shirt faded after washing, but we’re glad Miranda was able to make it right by sending a free replacement quickly. It means a lot that you trust us enough to come back and now own 8 of our shirts — we really appreciate your loyalty.
We’re thrilled you love our cute designs and great quality, and we’ll keep working hard to take good care of customers like you.Thank you again for your support and recommendation! 😊

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Buy from these!

My jersey is actually my favourite item of clothing. It’s lightweight, hilarious and so comfy. Delivery was fast and I can’t wait to put another order in. The only thing i would say is maybe the sizing is a little small but I am a sucker of oversized clothing.

27 March 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your lovely review!We’re over the moon that your jersey is your favorite piece of clothing — so glad it’s lightweight, comfy, and makes you laugh.
Great to hear delivery was fast too, and we can’t wait for your next order!We’ll note your feedback about the sizing feeling a bit small, especially for anyone who loves an oversized fit.
Thanks again for your support! 😊

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

The mesh jerseys appear to be less…

The mesh jerseys appear to be less generously sized than the T-shirts. Therefore, I would suggest considering a larger dress size. The material is of excellent quality, and I particularly appreciate the distinctive slogans and the lovely Japanese-inspired aesthetic.

27 March 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your thoughtful feedback!
We really appreciate you pointing out that our mesh jerseys fit a bit slimmer than our regular tees—we’ll definitely pass along your suggestion to consider sizing up to our team.
We’re thrilled you love the excellent quality material, as well as the unique slogans and beautiful Japanese-inspired aesthetic.Hope you enjoy wearing your jersey and we’ll keep working to improve our sizing for you!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Good quality fabric and good quality…

Good quality fabric and good quality prints. 4 ⭐ only because the t-shirts I've bought a bit too long for me (right width at the same time).

31 March 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your 4-star review and honest feedback!We’re really glad you love the good quality fabric and prints.We’re sorry the shirts are a bit too long for you even though the width fits perfectly.We’ll pass this along to our design team to look into better length options for future styles.Hope we can get a perfect fit for you next time!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Poetically timeless

I've been looking at designs on this site for a while and finally took the plunge. I'm so glad I did. I bought both a jersey and a washed shirt and the quality is incredible. The designs themselves have a look that's automatically iconic and in person, they're even fresher.

I'm absolutely going to try their shorts and hoodies and skirts.

11 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thank you so much for your amazing review!We’re absolutely thrilled you finally placed your order and love both your jersey and washed shirt—so glad the quality and iconic, fresh designs exceeded your expectations.
We can’t wait for you to try our shorts, hoodies and skirts next!Hope you love everything just as much 😊

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Very happy with the quality and sizing…

Very happy with the quality and sizing of 3 mesh shirts. So much so I ordered 3 more. A reasonable delivery time from China although local UK couriers are not the most reliable and though my 2nd order was "delivered", it seems to have blown away in the wind. Not the first time and a major problem for me ordering from abroad.

11 April 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your feedback!We’re thrilled you love the quality and sizing of your mesh shirts, and really appreciate you coming back to order 3 more!
We understand delivery from China takes a reasonable time, but we’re very sorry your second order marked “delivered” appears to have gone missing — that’s incredibly frustrating, especially with unreliable local couriers in the UK. We know this isn’t the first time it’s happened, and we take this issue seriously.
We’ll reach out to you directly to help resolve this as quickly as possible.

Best regards,
Tokyo-Tiger Customer Service Team

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