Tokyo-Tiger Reviews 

2,213
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,321 reviews, reviewers had a great experience with this company. Customers frequently praise the fantastic fabric quality, vibrant colors, and unique clothing designs that stand out. People are especially pleased with the responsive support team that goes above and beyond to resolve inquiries and assist with replacements. However, some customers also noted that the clothing tends to run quite small, meaning buyers frequently need to select a larger size for a comfortable fit. Consumers additionally mentioned that international delivery can sometimes take longer than expected due to overseas shipping. A few people also experienced tracking difficulties when packages faced courier delays during transit.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the vibrant designs,... See more

Quality

Clients share positive opinions on quality, frequently praising the fantastic fabric, soft high-quality... See more

Order

Reviewers highlight ambiguous aspects of the order process, with many customers praising the easy ordering... See more

Delivery service

People report ambiguous experiences with delivery service, as reviewers are divided on shipment speeds. While... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising prompt and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really liked the options on the site but it was hard to find what I was looking for because there were too many styles. The shirts are good quality, but the kimono style shirt was a little less so a... See more

Company replied

Rated 3 out of 5 stars

While I have nothing but good things to say about Tokyo Tiger's shipment and delivery times, it was disappointing to find out that the shirts run VERY small. I had ordered a size larger than I normal... See more

Company replied

Rated 5 out of 5 stars

I ordered 4 jerseys and then 3 more once the first order shipped. The orders took about 7 days each to get from the fulfiller in China to my doorstep in the U.S. The customer service is pretty good an... See more

Company replied

Rated 5 out of 5 stars

Helpful customer service assistant Takaki, who cleared up and adjusted my order with no drama. The clothing was excellent quality and although it wasn't quick it was definitely worth waiting for. Stil... See more

Company replied


Company details

Written by the company

Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.


Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

5-star
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Replied to 99% of negative reviews

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4.0

All reviews

(2,213)

1,398 reviews in the last 12 months

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Rated 3 out of 5 stars

The sizing is clearly off

The sizing is clearly off. I ordered 3X and they say 3X, but clearly sized at XL at best. None of my shirts fit.

18 August 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
We are truly sorry to hear about the frustrating sizing experience you have received.
Our support team has already reached out to you privately to resolve this sizing‑related issue.
Please kindly check your inbox, and we will work with you to find a proper solution.
Best regards,
Tokyo-Tiger Customer Service Team

Rated 3 out of 5 stars

The quality wasn’t as good as I…

The quality wasn’t as good as I expected. The holes look much lager than in the photos.

7 September 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
We sincerely apologize that the product quality did not meet your expectations.
Please contact our official email address support@tokyo-tiger.com with your order number so we can better assist you.
Once we receive your message, we will assist you promptly.
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

T shirt arrived earlier than expected

T shirt arrived earlier than expected, and tracking my package was easy, good experience overall

6 September 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thank you so much for your wonderful review 😊!
We’re glad your t‑shirt arrived early and that you had a smooth tracking experience.
We really appreciate your support and hope to serve you again soon
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I ordered the wrong size and they were very helpful

I ordered the wrong size and they were very helpful instead of returning offered me to just pay shipping for new ones Brenna at the customer services team was amazingly helpful x

3 September 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thank you so much for this wonderful review 😊. We are glad our team, especially Brenna, could assist you smoothly with your size‑order issue.
It means a lot to us that you are happy with our service.
We hope you love your new items and look forward to serving you again soon!
Best regards,
Tokyo-Tiger Customer Service Team

Rated 1 out of 5 stars

MADE IN CHINA

6 September 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
We appreciate you taking the time to leave your feedback. We understand you have concerns regarding product origin.

We would like to learn more about your experience. Please reach out to our support team at support@tokyo-tiger.com and share your order number, so we can review your case and address your concerns properly.

We hope we get the chance to communicate with you and resolve any issues you may have. Thank you for your patience.
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Love the shirt

Love the shirt, great quality, speedy delivery

5 September 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thank you so much for your 5‑star review 😊 We are thrilled you love the shirt quality and our fast delivery. Hope to serve you again soon!
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

It was amazing and the communication…

It was amazing and the communication with the costumer amazing, thanks for following my order.

5 September 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
We really appreciate your lovely feedback! It means a lot to us that you enjoyed our communication and order follow‑up. Thank you for your support🎉
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great shirt love it .

5 September 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thanks for your wonderful review🙂 We’re happy you like your new shirt. Enjoy wearing it!
Best regards,
Tokyo-Tiger Customer Service Team

Rated 2 out of 5 stars

Bought this as a gift

Bought this as a gift, checked the size with the recipient prior to ordering. Sizing is off and couldn’t be used by the recipient. Disappointed to say the least.

19 August 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
We are truly sorry to hear the item you purchased as a gift did not fit as expected. We completely understand how disappointing this is, especially when you double‑checked the size with the recipient before placing your order.

Please contact our official email address support@tokyo-tiger.com with your order number so we can better assist you.

We hope we have an opportunity to resolve this unpleasant experience for you via email. Thank you for your understanding.
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Fantastic

Fantastic! Exactly what I was hoping to get!! The shipping was a bit slow but that’s to be expected from overseas. Very happy!

20 August 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thank you so much for this wonderful five‑star review 😊 We’re glad the item matched your expectations. We appreciate your understanding regarding overseas shipping times. Hope you enjoy your purchase!
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Shirt arrived in stated time and the…

Shirt arrived in stated time and the tracking was very helpful. Product received is exactly as advertised, can't wait to wear it out.

25 August 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
We really appreciate your great feedback! Happy to hear your order arrived on schedule with useful tracking, and that the shirt matches our listing perfectly. Have fun wearing it!🎉
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Bought for son who loves it

Bought for son who loves it! He is 25. Totally his vibe. Great quality and very artistic. Esthetically a happy fun addition.

4 September 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
What lovely feedback! We are thrilled your 25‑year‑old son loves this artistic‑style shirt and that it fits his vibe. Thank you for recognizing our quality. Enjoy this fun piece!🙂
Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

The shirt nice, arm holes small

The shirt was great, the only problem I have is that that arm holes are a little small, not uncomfortable, but not right.

18 August 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Glad you love the shirt — and we hear you on the arm holes. 😊
A little snug but not uncomfortable? We'll take that as a good sign and a helpful note.
Thanks for the honest feedback! 🙌✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 1 out of 5 stars

The shirt started peeling after first…

The shirt started peeling after first wash .
Very disappointing.

31 August 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
We are truly sorry that your shirt began peeling after the first wash and for the disappointment this has caused you. We have already contacted you regarding this matter.

We take print‑durability feedback very seriously and will forward this issue to our product quality team for review.

Please check your message inbox for our full communication. We are ready to work with you towards a suitable resolution.
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

A very fun shirt

A very fun, well-made shirt. The quality is high, the printing clear and the image amusing.

2 September 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thank you for your wonderful review 😊.
We are glad you find the shirt well‑made with sharp printing and entertaining artwork.
Hope you enjoy wearing it and we look forward to your next purchase.
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great jersey cool designs very pleased!

1 September 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Many thanks for your positive feedback 😊.
We’re delighted you are pleased with your jersey and our cool designs.
Hope to welcome you back soon
Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Beautiful shirts of good quality

Beautiful shirts of good quality, only the size chart doesn't really match reality. A large fits me well, but next time I would go for a 2XL because I prefer a looser fit. So definitely order a size larger to be safe.

24 August 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thank you very much for your honest review 😊.
We are happy you like the quality of our shirts. Thank you for pointing out that our size chart does not fully match real‑world fit.
We will take your tip about sizing into account to improve our product information for future customers.
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

It's a beautiful shirt and a great…

It's a beautiful shirt and a great conversation piece! I love the quality and style! I would definitely purchase anthoer item from the company.....thanks!

1 September 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Many thanks for your lovely feedback 😊.
We are thrilled that you love the shirt’s quality and style, and that it makes such a fun talking piece.
We really appreciate you wanting to shop with us again and hope to see you soon!
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Service was great and shipment status…

Service was great and shipment status excelente and timely. Only issue I had is that the 2xl size is smaller than 2xl and does not fit right.

11 August 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thank you for your great comment 😊.
We are glad our customer service and shipment tracking worked well for you. We do apologise that the 2XL did not fit as expected.
Your feedback on sizing will be noted to help us optimise our sizing guide.
Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

I needed to return the shirt I ordered

I needed to return the shirt I ordered. Brenna was very helpful.

26 August 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thank you for your review 😊.
We’re glad Brenna was able to assist you smoothly with your return request.
We appreciate your trust in our support team and hope to serve you again in the future.
Best regards,
Tokyo-Tiger Customer Service Team

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