Very disappointed. Signed up to the app. Then got an email saying that due to a technical fault I had been charged twice and that a refund would be processed. Three months later realised im still g... See more
Company replied
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See what reviewers are saying
I messaged Tom direct trying to buy tickets for the Edinburgh show , he replied almost immediately saying he would see what he could do. The following day Dominic tried to source tickets but unfort... See more
I went to a wine tasting competition hosted by Tom and his team last night. It was delightful in every way - a lot of fun, educative (well, for me anyway) and there was a great esprit de corps within... See more
Company replied
Another great wine challenge. I've had the pleasure of attending many of Tom's events over the years, and couldn't recommend him highly enough. His energy and enthusiasm for wine is outstanding, and... See more
Company replied
Company details
- Event management company
- also in
- Business-to-Business service
- Corporate entertainment service
- Entertainment agency
- Event Planning Service
- Wine wholesaler and importer
Written by the company
We run bespoke and unique wine events to allow you to connect with clients and deliver money can't buy experiences to those who are important to you and your business.
Contact info
United Kingdom
- 07966308004
- events@tomgilbey.com
- tomgilbey.com
4.5
Excellent
456 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I loved being at your first wine party
I loved being at your first wine party! The whole thing was really well put together but in such a relaxed and friendly way. Great advice and recommendations through the evening as well as the lovely wines and cheeses you sent in advance. A thoroughly enjoyable evening. Well done to you and Fred!
12 April 2024
Unprompted review
Reply from Tom Gilbey Ltd
Thanks J, it was a complete joy to have you at the party, I'm so glad you enjoyed it too!
Superb service and superb wine
Superb service and superb wine! I love watching your instagram reviews of wines and then trying them myself. Bravo sir!
20 March 2024
Reply from Tom Gilbey Ltd
Thanks L, I'll keep trying new things and I hope you will too.
The quality of the wine is excellent…
The quality of the wine is excellent and the service seemless. I watched Tom's reviews and he's not wrong, he definitely knows his wine. I'll will be buying again.
27 March 2024
Reply from Tom Gilbey Ltd
Thanks N, sounds like you know your wines too.
The only place to buy amazing wine!!!
20 March 2024
Reply from Tom Gilbey Ltd
Thanks M, I'm so glad you like my wines!
Reply from Tom Gilbey Ltd
Cheers P, I am so glad you're enjoying the wines.
Fabulous customer service & marvelous…
Fabulous customer service & marvelous selection of wine 🍷
19 March 2024
Reply from Tom Gilbey Ltd
Thanks M, I think you're fabulous too!
Reply from Tom Gilbey Ltd
Thanks A, hope you love your wines!
I bought a number of the wines…
I bought a number of the wines recommended from the website and didn’t enjoy any of them!
11 March 2024
Reply from Tom Gilbey Ltd
So sorry to hear that Kim, I pick wines that I personally love and think are amazing but they can't always be to everyone's personal taste. If you'd like some help figuring out which wines you like and personalising your next order to get a better result please get in touch!
Wines delivered safely and securely
Delivered the order quickly and importantly the bottles were packed safely and securely.
The wines themselves have been superb. Majority purchased after watching the tasting reviews on Instagram .
19 March 2024
Reply from Tom Gilbey Ltd
So glad you've liked the wines Graham!
Reply from Tom Gilbey Ltd
Thanks so much D, if there's any way my team and I could improve please let me know!
Reply from Tom Gilbey Ltd
So glad you're happy J!
The wine is as good as his videos!
I had the great pleasure of attending a tasting that Tom ran. I was impressed then, and equally impressed when I took delivery of my first case. Great quality wines and great service.
11 March 2024
Reply from Tom Gilbey Ltd
Thanks Neil, glad you're happy and hope to catch you at another event soon!
Reply from Tom Gilbey Ltd
Made my day Rosie!
Firstly Tom’s instagram account helps, on to something new …
Firstly Tom’s instagram account helps understand the selection ,
Choice of wine to date have been outstanding , with various wines to suit the pocket ..without going into depths of review , pick up half a case and give him a bash
6 March 2024
Reply from Tom Gilbey Ltd
Thanks so much S, keep bashing!
Enjoying trying some new wines
Enjoying trying some new wines of good quality. Quick delivery too which was a bonus.
4 March 2024
Reply from Tom Gilbey Ltd
Thanks S, glad you like the wines.
Reply from Tom Gilbey Ltd
So glad you like them M
All round quality of service
All round quality of service - knowledge of product , value for money and speed of delivery - impeccable
4 March 2024
Reply from Tom Gilbey Ltd
Thanks S, when you're happy I'm happy.
getting back into Burgundy
Joy
starting to get back into Burgundy
great to find some affordable & outstanding options
1 March 2024
Reply from Tom Gilbey Ltd
Thanks D, I'm very glad you're enjoying the Burgundy.
Great Product
Great Product, Great Delivery and delighted to have discovered this gem
28 February 2024
Reply from Tom Gilbey Ltd
Thanks CT, I'm glad you've discovered me too.
Great advice and help
The suggestions and advice Tom gave me on his Instagram prior to my purchase. The wine he recommenced was just as he suggested and very enjoyable.
26 February 2024
Reply from Tom Gilbey Ltd
Thanks A, please feel free to ask any time.
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