Tommy Swiss Reviews 

321
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I purchased the rattan style console table & used it as a makeup desk. It is the best makeup desk I’ve ever had! Super simple instructions to assemble & it’s very sturdy 10/10 recommend!

Rated 5 out of 5 stars

Accidentally made order while looking out for orders and found you guys are located in Melbourne which caused problem. Tried to see contact but found only Gmail as to way for communication no any... See more

Company replied

Rated 5 out of 5 stars

Tommy Swiss is an amazing brand, I bought the Pablo Double bed, it’s amazing would definitely recommend, delivery was quick took about a week.

Rated 1 out of 5 stars

I would give zero stars if I could. Please be cautious about using this company. We purchased three beds, and although they were initially dispatched from Tommy Swiss in a reasonable timef... See more

Company replied

Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Living room shop

About Tommy Swiss

Written by the company

Tommy Swiss is a vertically integrated online furniture retailer shaking things up. We believe furniture prices have been too expensive for too long. By cutting out the middlemen, we are able make great quality furniture at unbelievably low prices


Contact info

3.9

Great

TrustScore 4 out of 5

321 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(321)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

SHIPPING POLICY EXTREMELY MISLEADING.

I have recently had the most frustrating experience dealing with Tommy Swiss. My impression is that Tommy Swiss is NOT a customer focussed business. I have wasted hours attempting to get a shipping issue sorted out to no avail. In the meantime one of the products I ordered re-listed as 'Out of Stock'. After compromising on the selection, I then still had to deal with an inept customer service team who quoted their responses literally by rote. Furthermore, one response contradicted the other. It was an exasperating experience to say the least and although the products look great, the customer experience is most certainly NOT.

7 November 2018
Unprompted review
Rated 5 out of 5 stars

I found this company to be very good to…

I found this company to be very good to deal with. Very professional and dwlivery was made in the time frame. Courier peolle were excellent as well and so was communication with them. The bed is very comfortable and i havent had a good night sleep like this in the last 10 years. Will be definayely buying from your company again. Thank you

1 November 2018
Unprompted review
Rated 5 out of 5 stars

Awesome product

Awesome product. Fast delivery!!! My bed was exactly as seen in the pictures. Easily to assemble! I will be getting another one for the spare room. Cannot recommend highly enough.

24 October 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic

Brought a fabric bed head it was perfect what I saw is what I got it came quickly too love it

24 October 2018
Unprompted review
Rated 5 out of 5 stars

GR8 LOOKING & VERY FUNCTIONAL BED

Really great bed, setup was a little confusing at first and didn't come with instructions, but a bit of perseverance and you'll get it setup in no time. Great design, looks good and functions really well. Really happy with this product.

9 October 2018
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. Happy with product. However I hate using courier serviice tbecause they never prearrange a date & time - they obviously think everyone just sits all day at home and don’t work! As I work 5 days a week, goods arrive when I’m not home and no ability to prearrange someone else to be there for me. Then I have to make other arrangements to collect goods from depot.

6 September 2018
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, fast delivery, easy to set up and exactly what I wanted. Love it thanks

30 August 2018
Unprompted review

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