Tommy's Yard Reviews 

59
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Do not use this company!! They took our money and then we never received the goods! They no longer pick up the phone and are ignoring us. It is a scam!

Rated 2 out of 5 stars

my name is Charles white aplas plastering sent for 3 packs of thin bead got one pack week later got one more haven't got third pack after ringing several times also emailed not good

Rated 1 out of 5 stars

I placed an order with Tommy's yard over the weekend. It said that delivery would take 3-4 business days, so I anticipated receiving the delivery on Wednesday at the earliest. I have recei... See more

Rated 1 out of 5 stars

if paying for something and not getting it is the experience you are looking for, this is the place for you!

Company replied

Company details

  1. Construction company

Information provided by various external sources

The sole aim for Tommysyard.com is to create a service for professional Tradesman and DIYers to use when purchasing materials within the construction and DIY industry. The thinking is supported by a wealth of experience from within the Construction Industry. Knowing who our customers are and what they want is key to decision making and company thinking. The original site went through several iterations before settling on its current look and functionality. The company itself is forward facing with a can do attitude. Embracing change comes with the territory, successfully managing it is down to dedicated staff members.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

59 reviews

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1.3

All reviews

(59)

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Rated 5 out of 5 stars

Excellent

Great price and service

3 December 2016
Unprompted review
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Reply from Tommy's Yard

Thank you for your kind review have a great christmas from everyone at tommy yard.

Rated 5 out of 5 stars

Puka service, great prices, defo using again

Really happy with the service that Sam and his team has given us. Prices are always keen and the delivery is spot on as well.

Puka service all round and will be using you guys for all our materials now on.

26 November 2016
Unprompted review
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Reply from Tommy's Yard

Thank you for your kind review have a great christmas from everyone at tommy yard.

Rated 5 out of 5 stars

The price of Wood!

Wanted a piece of 6 x 2 treated timber.

Ordered on Friday, delivered on Monday.

Excellent price, delivered by Travis Perkins at 2/3rds of the price.

Will use again.

1 November 2016
Unprompted review
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Reply from Tommy's Yard

Thank you for your kind review have a great christmas from everyone at tommy yard.

Rated 5 out of 5 stars

Tommy's Yard

Extremely efficient, fast delivery and could not have been more helpful. Will definitely be using them again.
Tom (also a builder but no relation!)

24 October 2016
Unprompted review
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Reply from Tommy's Yard

Thank you for your kind review have a great christmas from everyone at tommy yard.

Rated 5 out of 5 stars

Excellent!!!!!

Excellent service, excellent product, excellent price, excellent delivery, in a word EXCELLENT.....................will definitely use Tommy's Yard again

18 October 2016
Unprompted review
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Reply from Tommy's Yard

Thank you for your kind review have a great christmas from everyone at tommy yard.

Rated 5 out of 5 stars

Brilliant

Great service, knowledgeable and brilliant prices.

18 October 2016
Unprompted review
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Reply from Tommy's Yard

Thank you for your kind review have a great christmas from everyone at tommy yard.

Rated 4 out of 5 stars

Best Price, Quick Delivery

I needed a power shower pump in a hurry and after much Internet research, Tommy's Yard was the best price (and one of the only suppliers of the replacement unit I needed). Ordering was easy and delivery was very quick and well within the promised time.

I wouldn't hesitate to recommend them and the only reason for the missing star is that they delivered the wrong pump at first. It was no problem arranging a replacement, which came within the next day. The wrong one was collected a few days later.

Good company, good service. I will certainly be using them again.

Nice one Tommy!

18 October 2016
Unprompted review
Rated 5 out of 5 stars

Good Choice

Although the first order was the wrong item, the customer care team were excellent and arranged for the wrong item to be collected and the right item delivered without any fuss.

18 October 2016
Unprompted review
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Reply from Tommy's Yard

Thank you for your kind review have a great christmas from everyone at tommy yard.

Rated 5 out of 5 stars

Excellent service

Super quick delivery, off loaded where we wanted and tracked throughout

18 October 2016
Unprompted review
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Reply from Tommy's Yard

Thank you for your kind review have a great christmas from everyone at tommy yard.

Rated 5 out of 5 stars

Value for money and very efficient

Ordered sheets of plywood. Best price I could find on the net. Free delivery and fast delivery 5*

18 October 2016
Unprompted review
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Reply from Tommy's Yard

Thank you for your kind review have a great christmas from everyone at tommy yard.

Rated 1 out of 5 stars

Cowboy Traders

I placed an order with Tommy's yard over the weekend. It said that delivery would take 3-4 business days, so I anticipated receiving the delivery on Wednesday at the earliest.

I have received no communication from Tommy's Yard. Not even confirmation of my order, let alone any information about when I would receive my order.

On Tuesday I returned hone to a confused neighbour who had turned away a delivery that sounded to be much larger than what I had ordered.

I attempted to call Tommy's yard to find out why I had not been contacted and re arrange delivery. "Sam from Tommy's Yard" voicemail instructed me to call the office, which I did, only to get the same voicemail message.

I have left 3 voicemails over the past 3 days and I have still heard nothing. There is no one in the office at any time of day and Sam doesn't answer his phone.

To conclude, the saving isn't worth the hassle. Presuming of course that Tommy's Yard is even a real company and not just a con.

6 October 2016
Unprompted review
Rated 5 out of 5 stars

Wow.

Fantastic service. Delivered as promised and the cheapest by far.

Keep up the great work.

Cheers.

Les.

2 August 2016
Unprompted review
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Reply from Tommy's Yard

Thank you leslie have a great day

Rated 5 out of 5 stars

Very impressed.

Great value, very helpful & friendly when you ring up + fast delivery.

1 August 2016
Unprompted review
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Reply from Tommy's Yard

Thank you declan

Rated 5 out of 5 stars

Great service and prices

I've bought some kiln-dried sand and some 2x3 treated timber from Tommy's Yard. Prices were fantastic -- the sand was about £1 cheaper than elsewhere and the timber came to 50p a metre. Prices were transparent -- included VAT and delivery -- and were ultimately delivered by Travis Perkins.for both orders I also received calls by TY to check if they had arrived.
The sole problem is in the range of available products. I wish there were more.I really love the business model and hope they succeed in getting more traders & products onboard (due to the benefits to me).

7 July 2016
Unprompted review
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Reply from Tommy's Yard

Thank you for your support

Rated 4 out of 5 stars

Delivery

Great Products at a good price, delivery was quiet quick, the only reason it was not 5 stars was because, the driver would not take items round the back of my house, so I had to shovel sand into bags and carry it round.

5 July 2016
Unprompted review
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Reply from Tommy's Yard

Thank you sorry to hear about the carrying issue sometimes if the drop is to far away the driver is not liable to take them.

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