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Toms Garage Doors Reviews 

617
•
TrustScore 4 out of 5

4.2

Garage door supplier
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Review summary

Created with AI, based on recent reviews

Looking at 602 reviews, reviewers had a great experience with this company. Customers consistently praise the professional staff for being exceptionally polite, knowledgeable, and arriving precisely on time to resolve urgent garage door problems. People deeply appreciate the remarkably fast response times, smooth communication, and efficient overall service when booking emergency appointments. Some people were dissatisfied with the pricing, noting that certain repair costs and quotes felt exceptionally expensive compared to online parts. Consumers occasionally experienced situations where initial estimates were significantly reduced after discussion, or felt completely disproportionate to the brief duration of the actual work performed.

What people talk about most

Service

Clients share satisfaction regarding the service, noting that engineers arrive promptly, work efficiently,... See more

Staff

Users describe positive interactions with staff, frequently noting that engineers are polite, knowledgeable,... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers feel that the services and parts are... See more

Response time

Reviewers mention positive feedback about response time, highlighting fast replies and same-day or next-day... See more

Product

Consumers find product performance mixed, noting that technicians efficiently resolved issues like broken... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would say Door Excellent. Engineers/ Door fitters excellent. Officer OK when I could get an answer. Tried email. Several occasions. Response times to be honest not great. BUT we got there on t... See more

Rated 4 out of 5 stars

Appointment quickly made, engineer on time explained what he thought was the actual problem then gave me 3 options of repair. Costed via his office within 5mins & job sorted effectively by the engine... See more

Rated 4 out of 5 stars

Very friendly and efficient engineers.Turned up on time and initially found the cause of the problem and quickly provided the component to fix the problem. Because of the complex issue another engine... See more

Rated 4 out of 5 stars

easy to book time slot,fitter arrived on time.The replacement parts were fitted quickly. The price was on the expensive side for the Springbox when you research the parts yourself. this carries a thr... See more

Company details

  1. Garage door supplier

Written by the company

Same-Day Garage Door Repairs — Trusted Local Engineers

Contact info

4.2

Great

TrustScore 4 out of 5

617 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(617)

617 reviews in the last 12 months

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Rated 1 out of 5 stars

This company is very over priced

This company is very over priced. Advised by Horman Head office to walk away from this company and go else where. We found the engineer rather 'bullish'. Not a pleasant experience. we will not be recommending this company.
We went else where and had a very positive experience from a company in Witney.

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Our garage door now works....whooopppeeeeeee

Our double garage door was in a very poor condition and we were dreading having it repaired . Found Toms Garage Doors on line and finding it was almost local gave them a call . The engineer arrived as promised and changed the whole drivechain , brackets and reprogramed the electrics ..... BRILLIANT . We were dreading the cost BUT were amazed , less than half we expected PLUS a OAP discount . Superb service , many thanks .

19 October 2026
Rated 5 out of 5 stars

It was a pain free and informative…

It was a pain free and informative installation. No fuss just got on with the job explained the workings. Documentation and guarantee explained and swept up nice and clean. Highly recommended. 10/10

19 October 2026
Rated 5 out of 5 stars

Excellent service.

Good response to my initial contact, happy and relaxed interaction with consultant, efficient repair and explanation of the basic garage door problem.
Reliability. Thank you.

19 October 2026

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