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Rated 1 out of 5 stars

I ordered a Smartmi Bidet Seat, expecting a brand-new product, but what I received was clearly used, unhygienic, scratched, and the wrong version (I ordered the upgraded version). It’s shocking th... See more

Rated 5 out of 5 stars

Purchased in the online store "Tomtom" in August last year: Xiaomi Red menace 4X smartphone 4G Phone 5.5 inches FHD 4GB RAM 64GB ROM support OTA update SKY:PZ0020B-US-64 color: black Order No.: AN17H0... See more

Rated 1 out of 5 stars

Ordered a model RC airplane. told order was processed. Just received email asking for 14 dollars for shipping costs. Strange a UK company asks for payment in dollars. Dodgy stay away. Stated free post... See more

Rated 1 out of 5 stars

website showing item in one price and then just before last click to complete transaction the price automatically goes up much higher then advertised .If you don't notice it you will be robbed and pr... See more

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1.5

Bad

TrustScore 1.5 out of 5

511 reviews

5-star
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Rated 5 out of 5 stars

no complaints!

In my country in Russia there is problem with availability of some gadgets or if you find them somewhere, they are overpriced. Therefore, I buy some goods in foreign online stores. My latest positive experience was with the Tomtop store. My Order No: AN18J12I2616-V004UQ. I have ordered Colorfly C10 32GB Pocket Lossless HiFi Music Player with a special discount offered from Tomtop. Also, I have asked a few questions about this player. Tomtop Support answered me all my questions scrupulously and fully. My parcel was sent on the next day and came to Russia after 2 weeks. It was well packaged and protected from damage, which is very important for us, given the poor performance of the postal service in our country (Tomtop does not skimp on packaging, unlike Girbest). In the end, the product was genuine and of excellent quality. I think that Tomtop is a great store.

15 November 2018
Unprompted review
Rated 5 out of 5 stars

Great place for online shopping

After several purchases on Tomtop I can rating is as very good.
Pros.
1. Payment by Paypal.
2. Very quick delivery sometimes within EU, and as result Tax Free.
3. Trustworthy Seller.
4. Competitive prices.
Cons- none.

13 November 2018
Unprompted review
Rated 5 out of 5 stars

Best offers ever.

Best offers ever.
Tomtop besides best offers on most of the products offers great communication when needed and great report on products delivery .

11 November 2018
Unprompted review
Rated 1 out of 5 stars

Criminals with fake reviews.

Fake reviews.
I believe that TomTop is counter-acting the bad reviews by publishing fake good 5* reviews from people who have not purchased a product from TomTop, and who are likely being paid or asked to do so by Tom Top. Please compare the detail of the bad reviews with those of the good reviews. The good reviews are short, misspelled, and contain little or no detail of purchases. The bad reviews are very detailed and clearly personal.
Added to this, there are multiple entries from the same good reviewers with little variation in the reviews.
I have notified Trustpilot of this activity.
Do not buy from TopTop as they sell counterfeit (illegal) goods which I had first-hand experience of when buying toys for my daughter.
I have reported them to Trading Standards and Border Control UK.
DO NOT BUY ANYTHING FROM THESE CRIMINALS as you will be supporting the black market which has a long-reaching damaging effect on everybody.

7 November 2018
Unprompted review
Rated 5 out of 5 stars

TomTop is a very good shop

TomTop is a very good shop. I strongly recommend.
Products are cheap.

Some products are free shipping and also the website is very secure.

Order Nº: CN18J17W5856-3AHVL3

7 November 2018
Unprompted review
Rated 5 out of 5 stars

Thumbs up for it's customer service

Amending my shipping address was well taken care of and products arrived as scheduled. It looks as advertised. No setup needed, just plugged in and got connected in a few seconds. Awesome experience buying from Tomtop.com.

5 November 2018
Unprompted review
Rated 5 out of 5 stars

Best for me

I have never had a problem with any order, and everything has always been okay.

5 November 2018
Unprompted review

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