Tom Trotter Online Coaching Reviews 274

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, encouraging, and professional approach, highlighting their commitment to clients' well-being and progress. Many found the fitness programs to be transformative, helping them build healthy habits, achieve significant physical and mental improvements, and maintain motivation. The personalized guidance and responsiveness of the coaches are frequently mentioned as key factors in their success. However, some people were dissatisfied with the level of personal interaction, expecting more direct communication with the company's founder or a more tailored approach to their workout plans. A few reviewers noted that initial promises regarding workout customization for specific goals were not always met, and some felt the responses to their progress were generic.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their coaches for being supportive,... See more

Fitness

People report positive experiences with fitness, highlighting that the plans are straightforward and align... See more

Based on these reviews

Rated 5 out of 5 stars

Ben is not only an amazing coach but an incredible human!! He is so supportive and has helped me so much more than you would expect from a coach to make not only daily changes but life long difference... See more

Rated 5 out of 5 stars

Absolutely love being with TTOC. From the start communication has been great, regular, genuine check ins throughout the week. Ben is my coach and honestly can't thank him enough for the support he... See more

Rated 5 out of 5 stars

I am a 61 year old woman who has tried every diet and plan with personal trainers and everything. Never had any positive results. It was very frustrating. Until I found Tom and his team. Not only doe... See more

Rated 5 out of 5 stars

Started a few month’s ago and from the outset was made to feel part of a team Coaching from Ben has been 5 star all the way. He’s been supportive, honest, giving me advice and help whenever I have a... See more


Company details

  1. Fitness and nutrition

Written by the company

I’m here to coach you through a productive, positive lifestyle plan; effective workouts for gym or at home and wholesome, tasty nutrition, designed to fine-tune your outlook on life. Whatever your ability, let me create the perfect plan for you!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

274 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I’ve been with TTC for nearly two years…

I’ve been with TTC for nearly two years now, and for most of that time I’ve been coached by Ben. Signing up with TTC is one of the best decisions I’ve made for both my health and overall wellbeing.

Ben has played a huge role in my progress, and I truly can’t thank him enough. His genuine care and passion for his clients’ wellbeing really stand out, and it’s clear he goes above and beyond.

His knowledge and experience in nutrition have been invaluable, and I honestly don’t think my journey would have been as successful without his support.

Thank you, Ben!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Ben is amazing!

Ben is not only an amazing coach but an incredible human!! He is so supportive and has helped me so much more than you would expect from a coach to make not only daily changes but life long difference to my life & I’d recommend him to anyone & everyone!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I have Ben as a coach and it is has…

I have Ben as a coach and it is has been an absolutely amazing experience, from the time spend assisting in my journey and goals to being able to connect and feel heard, highly recommend with enthusiasm! Great coach great person!
TTC has been a positive momentum on my drive and some days my motivation to keep going!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

My overview:

The start: I joined Tom and his team the start of the year as a sort of New Year’s resolution to better myself. I had followed Tom on Tik Tok and loved his personality and how he never gives up and always gives to others.

Pricing: I know some people might look at the price and feel like it’s to much but I believe that the price is very reasonable compared to other coaching services out there and what you actually get from the plan.

What you get: once I had joined Tom after having chats with him and what I wanted out of this experience I was assigned Hass as my coach. Hass is honestly such a belssing to have as a coach, the first thing I told him was I was a rather fussy eater and that I believed eating was going to be my main struggle of this journey. Straight away Hass gave me a great meal plan, granted there was a few things I didn’t enjoy on there he was very quick to change it up. The meals are 10/10 and very quick and simple to make with an easy recipe guide !

Workouts: The workout plan that I was given was very good, the plan was very straightforward and also aligned with my goals that I had set out to achieve. I did get my workouts changed to make them more challenging, as I progressed in my journey so did my workouts.

Communication: communication throughout the journey has been great, Hass is always very quick to respond if you need anything changing or just need a bit of guidance if you get stuck with anything. You also get weekly check ins with a review of the check in at the start of the week. For me this was great because it meant that I could see how far I had actually come from the beginning. These included measurements and progression pictures so you can get a clear understanding of where you are at !

Overview: overall I would recommend this plan for anyone who wants to make a change in their life, the biggest thing is this plan isn’t just a fitness plan it’s a lifestyle change a mindset shift you will become a better version of yourself if you stick to what Tom and his team have set out for you! I can not praise Hass enough, he has been an absolute pleasure working with, always making sure im on the right line and always making sure that everything is going smoothly ! The last thing I would like to say is this plan works because its not strict you aren’t going to be eating rice and chicken week in week out and you aren’t going to be doing any exercise that you don’t enjoy, you will get an amazing coach and an amazing plan I couldn’t recommend this enough !!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great coaching and support.

I’ve been working with Tom Trotter Coaching and my coach Hass, and the experience has been excellent. Hass has been incredibly supportive throughout and has always made himself available when I’ve needed guidance or reassurance.

What really stands out is how approachable and genuine he is. He takes the time to listen, understands where you’re coming from, and offers practical advice that really helps you move forward.

Having that kind of support makes a huge difference, and I’m really grateful for the help and encouragement I’ve received. I would highly recommend Tom Trotter Coaching, and especially Hass, to anyone looking for supportive and motivating coaching.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

18 months later..

I’ve been with TTC for around 18months- it was the best decision I’ve ever made for my health and fitness. I didn’t plan to join for so long but the support, advice and motivation exceeded my expectations.

Tom and Keaton have adapted my plans constantly to meet my needs and they check in with me regularly. I had an aim to be ‘fit for 50’ - in body and mind. I wouldn’t have achieved this without TTC. They really get to know their clients, hold us accountable and make adjustments that enable us to meet our goals. They have helped me to build healthy habits and daily routines that I can take forward.

I can’t thank Tom and my coach Keaton enough and would recommend to anyone who needs a helping hand, motivation, accountability and to work with genuinely amazing and inspirational trainers.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

A change for the better

I am a 61 year old woman who has tried every diet and plan with personal trainers and everything. Never had any positive results. It was very frustrating. Until I found Tom and his team. Not only does he have a complete and easy understanding app but the support I receive has been invaluable. I.hear from him almost every day and he is teaching me how to have a better and healthier life style. His teaching method in my case has been through kindness and much patience. My life has changed for the better in so many ways.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Started a few month’s ago and from the…

Started a few month’s ago and from the outset was made to feel part of a team
Coaching from Ben has been 5 star all the way. He’s been supportive, honest, giving me advice and help whenever I have asked and also added no pressure when things get tough. Honestly feel like training with a mate
I’m never one to leave feedback normally but when people stand out they deserve it so thanks Ben

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Supportive from the get go

Supportive from the get go, and very human. I worked with coach Ben, who saw me through my lows and celebrated my highs and never let me give up. It really feels like you have all the tools to succeed, and a genuine human on the other end who is there to support you through life’s moments. 5*!

11 January 2026
Unprompted review
Rated 5 out of 5 stars

I love this so much

I love this so much! I started with Tom and he was beyond lovely but I now have Ben. Hold on because I didn’t think it was possible as Tommy is just the best but omg Ben is the upgrade I didn’t know I needed! Great personality matching Tommy!!! I’ve been supported emotionally and physically throughout my journey. Ben switches seamlessly between tough love and softie which a massive side of put the bloody book down or learn to read and walk. The gym is still super scary BUT Ben came up with a home workout which actually makes me want to go back to the gym because it’s easier. He talks me through all my crazy diet ideas and fads (including my eating cheese idea because my dress had got to big and I needed to bloat (funnily enough he was totally against it)). I’ve never had this level of support personally never mind in terms of my fitness journey. I honestly feel like this service, in particular Ben, is absolutely what everyone is missing. Between Tommy and Ben my world is a much better place and I’ve dropped dress sizes without noticing. It’s absolutely not a quick fix but a journey for life and they are the best people to do it with.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Just recently completed 4 months with Tom Trotter

..if I could have bailed after 2 I would have!!!

My 1 to 5 score is clear cut, based on did I feel like I got what I signed up to, Yes is 5, No is 1....
So why did I feel like I didn't get what I paid for, well from the get go when you log interest you're initially asked Would you be willing to spend up to £40 a week on coaching, good because then it wont be much more of a stretch to pay the £50 it actually costs, then on top of that there will be an additional "app setup fee" of 100 poundsm, this will be for the highly generic Lenus app that is promoted as Tom's custom app when in fact the only thing custom up at the app is the payment page which has Tom's name on it, everything else is like buying a picture frame from Tesco and claiming the person in the frame is your partner. Nearly all communications will be via voice note, I don't know if this is an age thing and if I'm past it but what actually happened to talking to people in a conversational format.
I do take a bit of the responsibility here, I bought the plan with Tom on a moment's notice, my wife had just bought a plan elsewhere and I wanted to be in the weight loss journey with her, Tom's ad popped up on Instagram and I went with it, had I have come here and read the reviews first I probably would have went elsewhere. I believe you'll always hear the bad stuff, the good stuff is what you pay for so no one really talks about it, it's expected, if there is bad stuff talked about at all well there's no smoke without fire, and all the negative comments mentioned similar scenarios to my own. As I told Tom at the start I was looking for accountability someone to keep an eye on me and encourage progress, that's not what I felt I was getting, I felt I was told whatever I wanted to hear to get signed on and once I'd signed up Tom brought on on coach Ben and promptly disappeared never to be seen again, perhaps I've had it spent the £150 a week on the 'gold plan' he was immediately trying to upsell before i'd even signed up to the £50 plan we might have went in all the bike rides together like he promised
Comparing the experience of what my wife was getting with her online coaching against what I was getting they were very very different, when I started the programme I filled out everything I did workouts in the workout section walks/cycling etc and the custom section, steps per day input so they'd know what I was up to. The workouts as mentioned little response the custom workouts, zero response so I stopped inputting what didn't actually auto populate from workouts in the app, as for the nutrition section again no response and I'd have imagined this was an integral part of the online coaching advising on all the foods input again if this was monitored they'd have seen very little of the suggested menu being utilised, I know menus are personal thing but the suggestions were grim if these were the "family recipes" that were advertised, It might answer some questions...
After the first two months I brought all this up, I didn't complain after month 1 as I didn't know what to expect, were they monitoring all in the background for a big end of month check-in? Nope, that didn't happen, month two was exactly the same so entering month 3 I complained, I expected Tom to respond after all it is his name above the door, instead again Ben responded, I asked do you not monitor the workout I do it certainly didn't feel like they did, I looked back through the messages they'd sent, I'm the sad guy that makes lists and categorises them, four responses to the workouts sent and they were all very generic, 4 out of the circa 24 workouts at that point. They loved calling everyone pal or legend or something equally generic presumably that the same responses could be sent to multiple people, "you're smashing it legend, another great workout".
I filled out two surveys in my first two months with them, both scathing and I had a response from neither, "would I recommend this programme to a friend" both times absolutely not, they only picked up on the surveys because they went looking after my complaint, seems a bit counterproductive having surveys if the responses aren't viewed and acted upon immediately, in fact Ben told me he did not automatically receive the response to the surveys they just got filed away in the ether.
I will give credit where credit's due, Ben held up his hands and confirmed I had valid points and he would engage differently for the remainder of the subscription and he did, month 3 was a lot better But that highlighted the training plan had been used completely wrong for the first two months with Max weights and rep ranges not being utilised correctly. ben Weaver month four's fee as a result of the complaint but going into month 4 it felt like old habits were coming back in and to be honest I had completely lost interest in trying to communicate with them.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Has Changed my whole life trajectory ✨

From the first moment of contact with Tommy and the coaches, you genuinely feel a sense of belonging and can feel the passion and knowledge behind the people. The support, encouragement and guidance from the onboarding process, to meal plans and workout programs has been so amazing. Both coach Tommy and coach Keaton have been completely accommodating to all my questions. Celebrated my wins big and small and Have been supportive in finding a program that fits into my busy schedule as a mum of two. They have kept me accountable to a point now where meal prepping working out, movement and healthy eating is now my lifestyle and I barely even think about it.. it is just part of my day without the excuses! It is such a comfort knowing I have coaches who care about my progress and support my goals and check in when I need it most. They have supported me to create so much consistency in my life. Could not recommend enough. This program has changed my whole trajectory for my future health ✨ Can safely say this program and the coaches have given me new perspectives and mindset mental clarity, physical strength, HUGE confidence boost and brought back calm and kindness into myself and my relationships. Genuinely life changing and worth the investment ❤️

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Tom and his team are very responsive

Tom and his team are very responsive, i’ve been training with them for more than a year now, they listen and are so accommodating when it comes to changing meal plans or workouts! Very happy with my experience with them.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Beyond all expectations!

TT's team is just unbelievably encouraging, professional and kind! I am lucky to have coach Keaton as my main coach and he has been accommodating beyond words. I work in war torn countries with little access to food and internet and Keaton has been tailoring my program countless times based on the things available to me. (This man has the patience of an angel!) And let me tell you, with all the encouraging words and support I received, I managed to build a proper routine and keep incorporating movements into my daily - very chaotic - life and environment. I'm so much stronger, sleep so much better and my mental health couldn't be better (especially given my complex line of work, I have never felt better overall). I'm so so thankful to the team and would recommend the program to anyone! Whatever your situation and constraints, count on the coaches to make it work for you and carry you through it! Oh and... ask for coach Keaton! 😁🫶 For reference, I had tried similar programs before and never got through more than a couple of months. It has been over 6months with TT's program for me now and I am hoping to continue basically forever 😂

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Honestly really disappointed with this

Honestly really disappointed with this. It was sold as a proper 1:1 personalised coaching plan with tailored workouts and meal plans, but it’s nothing like that at all. I was told it was £200 for 16 weeks, then got invoiced £300 with a “setup fee” I hadn’t been told about.

I explained I’d already lost 2 stone and mainly needed help with meal ideas while travelling through different countries, and was told it would all be tailored to that. I also said my partner would be doing the same plan but with muscle gain goals and was told they’d add bits in for him too — but they didn’t.

The meal plan I got was just a handful of generic options, most of which had foods I’d said I don’t like. The workouts were also totally generic, and the “weekly check-ins” were clearly AI messages that didn’t even match what I’d said the week before.

Lovely guys and all, but I’ve basically paid £300 for something I could’ve found free online. Definitely not what was advertised and I’ll be asking for a refund.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Join now!

Absolutely love being with TTOC.
From the start communication has been great, regular, genuine check ins throughout the week. Ben is my coach and honestly can't thank him enough for the support he gives! He's made changes to my plan to better suit my lifestyle and offers solid advice with anything I need from him.
I feel SO much better in myself. Massive thankyou Ben 😀

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Tommy and Team

I highly recommend Tommy and team if you’re serious about changing your fitness lifestyle!

I used to be a collegiate runner and had to have hip surgery that pretty much ended my running career. I’ve since been on again off again training with not much of a structure. I came across Tom’s Instagram... He really makes the point of training is not just about physically showing up, it’s your mindset, diet, etc. I’ve had the pleasure to train with Tom and Keaton the past few months. Both are very responsive and will adapt/change my plan if needed quickly. They are personable and hold me accountable… when I forget to do my weekly check ins 🙈 I wish we could in person train together at times. However, I know I’m coming away from this training experience with more educated recipes, training plan, positive mindset, changing for the better body, and new friends. You get out what you put in, and I definitely got more than what I could’ve asked for :)

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Change your life - do it here!

This programme came at a time when I most needed it, and it has been a joy of a journey.
The energy, the commitment, the hype, the accountability from the TTC crew is fantastic. You're not wanting to do complete the workouts or eat right because of the consequence of disappointment, but because of the forward focused mindset of how great movement and the right fuelling can be for the body, mind, soul and spirit.
It's about the ride, not always the results.

If you are looking to get healthier in all the right ways, choose TTC!!

I can't thank you enough!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Helping me hit my targets, with a positive vibe

Have been working with Tom and the team for the last couple of months.

I used to be very active but found my some quite mindless in the gym, with no strict plan or method.

Since signing with Tom this has changed completely. The app works exactly how I want it to, clear programmes with videos to show any exercises I’m unclear on.

Communication has been very good with adjustments made to my programmes quickly and with good discussion on what works well for me.

Whether it’s Tom himself, or a member of the team, the energy in the community is top notch, ensuring a mental well-being as well as a physical one.

I’ve signed up to a 16-week programme and can already see myself staying on longer.

💪🏼💪🏼💪🏼

24 June 2025
Unprompted review

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