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Rated 5 out of 5 stars

The product selection was ok, and the prices were competitive, which influenced my decision to choose them. Fast delivery, smooth payment process. Website in Slovenian is ok. Impressed by the customer... See more

Rated 3 out of 5 stars

I did not recieve anything yet, messy process. PS: I recieved my order. My feedback: TOO MANY EMAILS. One of them was "Your order was changed "even though nothing was changed. The merchendise seem... See more

Rated 4 out of 5 stars

I got what I ordered, but the process was not as simple as I would expect it. Couldn't pay online - the provided paying option didn't work, so I needed to pay at delivery with cash. Also the deliver... See more

Rated 5 out of 5 stars

The customer team is very frendly. I bought one item, but it wasnt by my expetation ( even though nothing wrong with the item). The customer team replyed very quickly and return my money with no probl... See more

Company details

  1. Toner cartridge supplier

Written by the company

Temelje spletne trgovine TonerPartner smo - po dolgoletnih izkušnjah pri trgovanju s tonerji - postavili leta 2014 v Ostravi. Istega leta smo prišli do lastne blagovne znamke alternativnih kartuš, leto kasneje pa smo se razširili v tujino. Preko Slovaške so naši koraki vodili na Madžarsko (2018) in Poljsko (2019). Leta 2020 smo se razširili v dve državi hkrati - v Nemčijo in Romunijo -, leto kasneje pa smo dodali še hrvaški trg. Dnevno opravimo več kot 2500 pošiljk, število paketov pa še narašča.


Contact info

3.9

Great

TrustScore 4 out of 5

164 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Awful customer service

Awful customer service - took 2 weeks to inform me about unavailability of certain items in my order, despite showing those items as in stock upon ordering.

24 February 2026
Rated 3 out of 5 stars

so-so

I did not recieve anything yet, messy process.
PS: I recieved my order.

My feedback: TOO MANY EMAILS. One of them was "Your order was changed "even though nothing was changed. The merchendise seems ok. I ordered two different photo papers and received two of the same kind. Amaterish feeling. But I like Czechs nontheless

4 January 2026
Rated 5 out of 5 stars

I was very surprised (positively)

The customer team is very frendly. I bought one item, but it wasnt by my expetation ( even though nothing wrong with the item). The customer team replyed very quickly and return my money with no problem.

20 October 2025
Rated 1 out of 5 stars

I got a message that the package is to…

I got a message that the package is to be delivered, and then, on the next day, I got another message that the delivering will be delayed a few days. So I still do not know when and if the package will be delivered.

24 September 2025

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