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Rated 5 out of 5 stars

Hi, I was shooping here 3 times. Reason is that I am happy with their offer, speed of picking and packing. I am living close by, so I am choosing picking myself. Its enormous fast. for ex: today after... See more

Rated 1 out of 5 stars

Worst experience ordering online we have ever had. They list products that they know they cannot deliver or even order then make it hard to cancel and get your money back. We will never use this co... See more

Rated 5 out of 5 stars

Very good prices, wide range of products - good choice of prices and quality. Short time of delivery. The paper used for wrapping looks like recycled - eco friendly and it's not too much used - this i... See more

Company details

  1. Events & Entertainment

Written by the company

Tonerweb.no en av Norges største leverandører innen blekk, toner og kontorrekvisita. Med over 40.000 varelinjer og over 200.000 fornøyde kunder fra bedrifter, skoler og privatpersoner. Alt du trenger til kontoret på ett sted. Fri frakt over 400Kr.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Replied to 18% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good expirience

Hi, I was shooping here 3 times. Reason is that I am happy with their offer, speed of picking and packing. I am living close by, so I am choosing picking myself. Its enormous fast. for ex: today afternoon you buy via web and tomorrow morning, before lunch, you can go and pick up. Awesome! Prices are always competitive. cheers!!!

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience ordering online we…

Worst experience ordering online we have ever had.
They list products that they know they cannot deliver or even order then make it hard to cancel and get your money back.
We will never use this company again.
Avoid like the plague

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Totally disappointed..

Totally disappointed... First time they send me the wrong items. Second time it is missing some items in the package. When you contact with the customer service, you have a feeling that you are talking with some kids.

0/10

17 April 2024
Unprompted review
Rated 3 out of 5 stars

Complicated order process

Complicated order process. Takes too much time to handle order and even slow shipping

1 August 2023
Unprompted review
Tonerweb logo

Reply from Tonerweb

Hi,we are so sorry to hear that!
It would be nice if you could send us an email and explain the problem. We are always interested in making the order process as good as possible for our customers, so we would welcome your feedback very much.

Best regards
Jane

Rated 4 out of 5 stars

IFFY

Good/fast delivery, BUT, you did not state that the new toner cartridge needed me to go through a whole menu of settings before it would work!
ONLY after I bought it was this pointed out!
You say "Compatible".....but it's NOT unless you void the HP warranty.
My Citroen 2CV is "compatible" with roads, but seems to need a "BIOS and many other upgrades" to function as it was purchased!
Good price, but I wish I bought genuine!
Let's see how it works?!?!!
W, T, F, with a ? after. (Gotta best the AI sometime!)
I purchased from my personal email account, and now I must use the Googly one that I don't even read anytime?!?!?!
STUPID system!
YOU send me a mail asking for a review, and then won't accept the mail addy YOU sent it to?!?!?
I'm VERY happy with your service....can you tell???

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfying shopping

Very good prices, wide range of products - good choice of prices and quality. Short time of delivery. The paper used for wrapping looks like recycled - eco friendly and it's not too much used - this is important. That was my first transaction - I am now going to buy more things I need.

6 March 2023
Unprompted review

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