Tool Experts Reviews 390

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great communication when troubleshooting my shipping/checkout issue. Prompt response, fast delivery via FedEx and top quality products delivered. I am happy with my purchase and this company. 👌👍

Rated 5 out of 5 stars

I ordered a Zircon MT6 metal scanner to find metal hiding in my concrete foundation before drilling. They had the product accurately advertized, the price was good, the protective case it came in was... See more

Rated 5 out of 5 stars

Super helpful when I was trying to track down some replacement parts for some of my inspection test equipment, low value stuff (but they still helped) that I couldn't find but would have had to buy n... See more

Rated 5 out of 5 stars

I purchased this telescoping mirror, for the purpose of being able to see beneath the bottom of a 2'x4' rail on the bottom of my fence, because I believed I had carpenter bees gnawing away on the bott... See more

Company details

  1. Tool shop
  2. Handyman

Written by the company

WWW.SHOPPERAPPROVED.com/REVIEWS/TOOLEXPERTS.com FOR CURRENT REVIEWS WE HAVE NOT USED TRUSTPILOT TO GATHER REVIEWS FROM OUR CUSTOMERS SINCE 2018. Since 1996, Tool Experts has provided quality inspection tools, measuring equipment and testing instruments to customers in the United States and around the world. With our 40 years of experience in the home inspection, construction, and building material industries, we know our stuff! At Tool Experts we can provide you with product information and recomendations on the best products to suit your situation. We're not a big box store, we are a family owned business who values customer service, reasonable prices, and fast delivery. You can find all types of Inspection, Detection, Testing, and Measuring, Meters here at Tool Experts. We have an extensive in stock inventory. Stop by and see us. We are just west of Ruritan Rd on Old Highway 70 in Midtown, TN.


Contact info

4.8

Excellent

TrustScore 5 out of 5

390 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great retailer and products.

Great communication when troubleshooting my shipping/checkout issue. Prompt response, fast delivery via FedEx and top quality products delivered. I am happy with my purchase and this company. 👌👍

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and helpful

Found them the good old fashion Google way. Hate using the internet for purchase so called and talked to Justin. Very knowledgeable and had all the answers to my questions. Long story short ordered a hydrojet from these guys cause he earned my trust.
Thanks Justin

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Attention Contractors

I purchased a new jetter and needed some new reels and hoses for jobs I had already booked. Needless to say, everything needed to be rushed. I reached out via email ~ over the weekend ~ and they not only responded within an hour but it was definitely late on a Sat. All day Sunday we emailed back and forth and they were able to ship my order by Monday morning. I received everything in a couple of days and the order was perfect! They earned a lifelong customer based on the service alone! When you are a contractor, it's not what you buy but the service behind it!

4 February 2026
Unprompted review
Rated 1 out of 5 stars

brought a bossjetter withthem..wrote…

brought a bossjetter withthem..wrote emails called...need help with fitting that broke...

no snswers no help..terrible service....

never again

6 December 2023
Unprompted review
Tool Experts logo

Reply from Tool Experts

You ordered an electric jetter from us in 2021. We’d be happy to help but we haven’t received any contact from you other than here. Please give us a call at (865)882-3833 or email info@toolexperts.com

Rated 1 out of 5 stars

Took my money never received the…

Took my money never received the purchase total scammer order number #29754

12 September 2023
Unprompted review
Tool Experts logo

Reply from Tool Experts

This review is for a company with a similar name to ours but it is not us. From what we can tell your experience with that company is not uncommon. We would greatly appreciate if you could remove this review since it is not for our company.

Rated 1 out of 5 stars

Don’t pay for fast shipping

Ordered new boots for a job because mine are to worn out for a 12/12 roof. Ordered them on time and where shipped on time but they decided to ship it with standard shipping when I payed for 3 day shipping. They won’t arrive on time and had to buy new ones so I’ll have to return them. Not sure if they are using the whole shipping might be delayed sign on there website as scam to charge the client more for the fast shipping and they just ship it regular. So point of story, pick regular shipping that way you don’t Pay extra.

9 January 2021
Unprompted review
Rated 3 out of 5 stars

You're certainly creating a splendid…

You're certainly creating a splendid showing on the grounds that i've no longer found an expert help before nowadays that has a short response, so that you have won my heart. As a consequence of you, i'll utilize your management once more.

6 January 2021
Unprompted review
Rated 1 out of 5 stars

Don't stand behind their products pass you off

I ordered a Sentry Flow Meter from these folks. The tool is junk. I am loosing out on well inspections and tool experts doesnt want to stand begind tools they sell refered me to the instructions to return unit to 0 is by beating is sharply against wood, really? For $200 you would made better.

19 April 2019
Unprompted review
Tool Experts logo

Reply from Tool Experts

We forwarded you the manufacturer's method for resetting the unit to 0 that is in your instructions as well as the manufacturers contact information if you feel there is something else wrong with the unit.

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