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ToolResume Reviews 

704
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the online platform extremely easy and straightforward to use, appreciating the simple steps to create professional CVs and cover letters quickly. Many customers point out that the service helps them achieve what they are aiming for in just a couple of minutes. Some reviewers were not happy with unexpected subscription fees and automatic monthly charges. People mentioned being billed high amounts without proper warning or clear information before their trial periods officially expired. Several users also noted that they experienced difficulties accessing their documents or received different versions after paying.

What people talk about most

User experience

Users describe positive interactions with user experience, noting that the platform is easy to use, highly... See more

Payment

Customers consistently note negative experiences with payment, reporting unexpected high charges after paying... See more

Subscription

Customers expressed deep dissatisfaction and frustration regarding unexpected subscription charges after... See more

Price

Clients share negative opinions on price, reporting frustration over unexpected high fees after initially... See more

Website

People report negative experiences with the website, expressing strong dissatisfaction over unexpected... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Started to make a cover letter, had to pay and then didn’t provide cover letter until I had left a review. Bit of a joke

Company replied

Rated 4 out of 5 stars

The CV maker app is user-friendly and makes it easy to create a professional CV. It provides clear templates and simple steps to add and organize experience, skills, and qualifications effectively.

Company replied


Company details

  1. Software company

About ToolResume

Written by the company

ToolResume is an online platform designed to help job seekers create professional CVs and cover letters while organizing their job search more efficiently.

Our goal is to make the application process simpler, faster, and more accessible. With a range of customizable CV and cover letter templates, combined with AI-assisted guidance, users can quickly create clear and professional application documents tailored to their experience and career goals.

ToolResume also provides practical tools to help users stay organized during their job search. From a single dashboard, users can manage their documents, track job applications, and keep an overview of their opportunities in one place.

The platform is built to be intuitive and easy to use, allowing users to focus on presenting their skills and experience effectively without unnecessary complexity.

Whether you are entering the job market, looking for a new opportunity, or improving your professional profile, ToolResume aims to support you throughout the process by providing structured tools designed to make job searching more manageable and efficient.

Our mission is to help individuals move forward in their professional journey with greater clarity, confidence, and organization.


Contact info

3.3

Average

TrustScore 3.5 out of 5

704 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(704)

194 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't use is a scam they chenge 1.90…

Don't use is a scam they chenge 1.90 them charge 34.99. Every week report to bank scam they stop the transaction.

1 December 2025
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Carlos Da Silva,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.

Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.

We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

This company is not what it seems to…

This company is not what it seems to be. DONT FALL FOR IT. They charge you a 1 off 1.90 for a covering letter. You don't even receive this covering letter. Then hidden in the fine print is the contract that says even if you paid for a 1 off purchase you are signed up for the 35 pound a month subscription. This website does not help you and is only trying to steal your money. Be careful. I am very angry with myself for falling into this trap

22 November 2025
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Fergus Caulfield,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.

Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.

We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.

If you experienced any difficulty accessing your cover letter, our team would be happy to review your situation and assist you further.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Procurement Manager

Develop and implement a procurement strategy and plan covering all areas of the University.
Manage the full procurement lifecycle using a range of sourcing routes to meet operational requirements.
Centralise purchasing across the Group for key and material contracts.
Streamline and standardise the supplier base and maintain a comprehensive third-party contract database.
Support the delivery of ESG initiatives through informed procurement choices.
Monitor procurement best practice and sourcing trends to help refine strategy.
Manage and improve sourcing and contracting processes, working with external partners as needed.
Design and deliver training and guidance for colleagues involved in procurement activities.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Beware of taking out a 7 day subscription!

I signed up for a 7 day subscription which rolled into a monthly subscription at £34.99. There was no email or warning of this although it is covered in their T&C's.
£34.99 however is a lot of money for a subscription service to help you with your CV and cover letter.
I do think they should be more transparent that this will roll over, as I only used the service to write one cover letter I fell the price of £34.99 is totally over the top. So be aware before signing up to this service.

26 November 2025
Unprompted review
ToolResume logo

Reply from ToolResume

Hello jacky,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations.

Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.

We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.

If you experienced any difficulty managing your subscription or would like us to review your situation, please feel free to contact our support team so we can assist you further.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Had the audacity to charge

Had the audacity to charge, but created a cover letter completely unrelated to my CV.

22 November 2025
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Dean,

Thank you for taking the time to share your feedback. We are sorry to hear that the cover letter generated did not meet your expectations.

Our goal is to provide a simple and efficient platform to help users create professional documents tailored to their needs. If the generated content did not align with your CV, we sincerely regret the inconvenience.

If you would like assistance or if you experienced an issue with the generated document, our team would be happy to review your situation and help you further.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Failed to generate a generic cover…

Failed to generate a generic cover letter

22 November 2025
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Tralan Agache,

Thank you for taking the time to share your feedback. We are sorry to hear that you experienced difficulties generating your cover letter.

Our goal is to provide a simple and efficient platform that helps users easily create professional documents. If a technical issue occurred during the process, our team would be happy to review your situation and assist you further.

For any questions or assistance, please feel free to contact us by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Satisfied

Satisfied ..zzz

19 November 2025
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Asher Raja,

Thank you for your positive review. We're glad to hear that our service helped you better understand what you were looking for. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 3 out of 5 stars

convenient

14 November 2025
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Malgorzata Nana,

Thank you for your positive review. We're glad to hear that you found our service convenient. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

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