Tooxt Reviews 446

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its fun, interesting, and unique qualities, often highlighting the professional layout, entertaining storylines, and realistic personalization. Many people found the books to be excellent and memorable gifts, with recipients loving the creative concept and high quality. The user experience is frequently described as wonderful, with customers appreciating the ease of creating the books and the impressive final results. However, some customers experienced issues with their orders and delivery, particularly during busy periods like Christmas, with some books arriving late or not as expected. A few other people also felt that the quality of their book was not up to par, mentioning spelling mistakes or dissatisfaction with the generated content.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers praise the books as fun, interesting, and a great... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Quality

People report positive experiences with quality. Customers consistently praise the superb quality of the... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report fast and easy delivery,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and the engaging process of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

While I had a few issues with the website, customer service was wonderful and worked with me to get everything resolved. I can't say enough great things about them. The books are fun and interesting.... See more

Rated 5 out of 5 stars

When we discovered there was some missing text from the chapter we had been reading from, the customer service rep ( Jane) was quick to respond with multiple options offered that were unexpecte... See more

Rated 5 out of 5 stars

My book did not come out like I expected. Frankly it was boring. There was no humor, which I expected due to the advertisements. However, two different customer support representatives contacted me an... See more

Rated 5 out of 5 stars

The book looked terrific. The cover was professionally laid out and the storyline was funny and entertaining, it even had "reviews" from other "authors" on the back cover. I ordered at a very busy tim... See more


Company details

Written by the company

We create personalized AI-generated books that make unforgettable gifts. Each book is custom-made to order, which means production takes 10-14 business days. Have a question about your order? Please email us at hello@tooxt.com before leaving a review - we're here to help and want to make things right if there's any issue with your order.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

446 reviews

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Replied to 76% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent quality BOOK

Excellent quality content. Beautifully bound and beautiful cover. MY DAUGHTER LOVED THE BOOK!
I WILL PURCHASE ANOTHER. LOVE THIS COMPANY.
HIGHLY RECOMMEND!!!!!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

The book you created for me as a…

The book you created for me as a present to my brother is amazing. I love how you sssisted me by asking numerous questions and then you brilliantly made a story by using all of my answers. Thank you so much.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I was amazed to see how the story came…

I was amazed to see how the story came to life. I did a fiction book for a friend and was thrilled about how the storyline flowed through each Chapter. My wife got me a book for Christmas and I was in tears of laughter while reading it. I knew my I had to get one for my friend and it did not disappoint. Plus I think it would be a funny family heirloom to pass down. Great job by the folks that put this together.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a book as a gift

I purchased a book as a gift. He absolutely loved it! The quality of the book is excellent! The formatting and print are easy on the eyes.

They ask you several questions about the gift recipient. The answers show up in the book (in my case) in very humorous ways. The custom book cover is a great touch.

The person I bought this for told me that it is one of the best gifts he ever received! That is a great feeling!

I will definitely purchase more in the future! Thanks to everyone at tooxt com. You guys rock!!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

I had concerns in the original story…

I had concerns in the original story about missing information. When I expressed those concern. Tooxt responded quickly offering to redo story at no additional cost which I accepted. Very professional and caring team.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality. My Husband LOVED his book!

My husband LOVES the book I had created for him for Valentine’s Day! The cover picture is spot on, and the book looks just like a hardcover book you’d buy at a quality bookstore. I will definitely be ordering again in the future.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

When I made this book I guess I did not…

When I made this book I guess I did not say my name so they just inserted a name so they were saying my husband was married to Anna and I am Renee LOL I reached out to them and said that it was incorrect and they immediately sent me a code to remake a new one. I am very happy with this company and I will continue to purchase through them.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love it!!

The ordering process was flawless. You
answer some simple questions and they compose a book all about the person, their likes, friends, adventures, etc. I love it, and I'm sure my bestie will, also. Thank you.

16 February 2026
Unprompted review

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