top-smileReviews 

505
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product's effectiveness, noting its ability to remove plaque and stains with ease, often achieving significant results after just one or two uses. Consumers frequently highlight the product's quality and user-friendliness, emphasizing that it is painless and simple to operate, even for those with sensitive teeth. The customer service also receives high praise, with many reviewers commending the helpfulness, responsiveness, and efficiency of the support team, particularly when resolving issues like lost parcels. However, some customers also noted issues, such as a product breaking after a short period or not turning on, and a few experienced slow communication from customer service. A small number of people reported that the product did not work as expected or caused an unpleasant scratching sound, leading to a rough texture on their teeth.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight and satisfaction with its... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight with the effectiveness of... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the product is easy... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the excellent, brilliant, and... See more

Value for money

Reviewers mention positive feedback about value for money, with many considering their purchases to be worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After buying lots of gimmick items seen advertised in past, I was very sceptical about yet another item that won’t live up to what they say. Boy how wrong was I this machine is excellent does exactl... See more

Rated 5 out of 5 stars

This is amazing! Totally blew my mind how well this works folks! It removes plaque and stains with ease and the best part it didn't cause any discomfort or pain AT ALL i have sensitive teeth and I hav... See more

Rated 5 out of 5 stars

Fab! Had some tea and coffee stains and some staining around each tooth I was embarrassed about. This thing sorted my teeth on first and second go. Delighted saved an expensive trip to hygienist and... See more

Rated 5 out of 5 stars

One online product that really works. I was totally surprised with the outcome of Top-Smile Ultrasonic Tooth Cleaner. I am a smoker and a tea drinker and it took tartar and stains off the first... See more


Company details

  1. Beauty product supplier

Written by the company

At-home dental teeth cleaning system designed to effectively remove plaque, tartar, and other teeth build ups to maintain healthy oral hygiene. Introducing the all new Ultrasonic Tooth Cleaner with a smart sensor. It uses high frequency waves to remove stains and polish your teeth.


Contact info

4.8

Excellent

TrustScore 5 out of 5

505 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(505)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I took a chance and bought my Top-smile…

I took a chance and bought my Top-smile after seeing the add on Facebook. I had a stain from smoking that was annoying me (not enough to stop smoking). Within a minute of using it, it disappeared. Trust me this works and is very easy to use. Just buy it folks it’s amazing.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great purchase

After seeing on face book people that had purchased plaque removal with this great gadget and read reviews and saw videos I thought I would try myself. Well I was amazed with the result on my teeth in one go no more hygienist treatment for me. After years of dental treatment this will save me money . I would highly recommend to family and friends.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed!

The tooth powder had sold out and I queried when it would be available. Yam was so helpful and kept me updated, I’ve received it today, very happy with my order and impressed with the service! Thank you so much!

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Best buy…

Fast delivery it really does work easy to use you can see results after first use really worth the money gets rid of all tartar buildup

9 September 2025
Unprompted review
Rated 5 out of 5 stars

5* item, cannot fault it!

Absoloutly brilliant item and fast delivery, removed all plaque from my teeth in minutes, i was worried it was just a gimmic but it removed everything my dentist had left behind. Im due to have composite bonding and this has prepped my teeth perfectly!

1 September 2025
Rated 5 out of 5 stars

Just brilliant. Highly recommend

This product is excellent. I live with Leukamia and since diagnosis I have had a mare with my teeth. They have cost me thousands in cleaning in past 3 years until I found this. Unfortunately, I lost the attachments and ordered another one but got the companies mixed up and got a replacement from smile therapy which was absolute rubbish. The difference between the two products is immense. Top smile provides a machine with different speeds/settings. It recognises the tooth from gum and only starts when in contact with the right area. The 'other' replacement i bought was so harsh, constantly runs and hurt to use. I immediately threw it and have another replacement on way from Top smile.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Yam from customer services instant response.

Yam took up our problem immediately and kept us up to date almost daily when our package went missing. They were in constant communication with the delivery company, and when the package couldn’t be found, Yam organised another to be sent, it was with us within 2 days.
Excellent customer communication and service.
If you have a problem get in touch with their customer service team, they are definitely on the ball.
Well done top-smile.
Regards.
Bev & Brian

4 September 2025
Unprompted review
Rated 5 out of 5 stars

One online product that really works

One online product that really works.
I was totally surprised with the outcome of Top-Smile Ultrasonic Tooth Cleaner.
I am a smoker and a tea drinker and it took tartar and stains off the first time I used it, my teeth definitely look brighter.
It was simple to use, it didn’t hurt my gums or teeth.
Top-Smile Ultrasonic Tooth Cleaner was delivered within 36hrs of purchase online and the team at TopSmile have been amazing with their after purchase care making sure the product satisfied my my expectations.
It’s a 10 out 10 for me, I’ll be telling all my girlfriends and family.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Purchased mine on 2 may 4 of may…

Purchased mine on 2 may 4 of may arrived excellent product im very happy
I smoke cigarettes and the stain my teeth this product removed the stains in one go couldn't be happier i recommend to anyone who needs it 🥰🥰

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

They may have grown too quickly, but my experience has been very poor. Very slow to respond to queries and issues and appear to have internal process issues. I ordered the product at the start of August & after lots of frustrating, unresponsive & unproductive customer service, I’ve ended up with nothing - although they have given me my money back. I wouldn’t recommend unless you have a lot of spare time to chase things & you’re prepared to stay at home for 2 weeks in case they try to deliver when you’re out!

28 August 2025
Unprompted review
Rated 5 out of 5 stars

It works

It works
Have been using for a week, every other day along with flossing and although my teeth were not mega bad on the bottom it did get rid of plaque and staining which was present. So for me it has worked.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Surprisingly effective!

Surprisingly effective!
I wasn't expecting much given the low price, but it removed months of coffee stains in seconds! Well worth having and I'm glad I got one.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Fab!

Fab!
Had some tea and coffee stains and some staining around each tooth I was embarrassed about. This thing sorted my teeth on first and second go. Delighted saved an expensive trip to hygienist and as usual struggling to find an NHS dentist it’s a great tool to have between long appointments!

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Great customer sevice

Hi i received my cleaner and it was faulty.I contacted support and received an email from customer support advisor named Yam. He was amazing.I told him what the problem was ,he asked me if i wanted a refund or a new unit sending which I agreed to.The new unit was posted before they even got the old one returned.Great customer service and my new cleaner is working as it should.Happy days😊

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Value for money

You only need a tiny bit of the whitener on a damp toothbrush so this pot will last for ages. I have noted a real sparkle! I also have the ultra sonic tooth cleaner and that is amazing. Not needed a hygienist appointment for years!

1 August 2025
Unprompted review

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