Top Armor Reviews 

86
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I don't usually write reviews, but they need recognition. Ordered from the quick ship tab at about 1am on a Sunday fully expecting processing on Monday, Tuesday at the latest. Well later that day I ha... See more

Rated 5 out of 5 stars

Ordered on a Friday night, received shipping notification on a Saturday, and received the product by Tuesday. And when I opened the box everything came very securely protected and packaged. Oh and al... See more

Rated 5 out of 5 stars

Purchased a pair of side plates from Top Armor. Couldn't be happier with my experience. My items arrived incredibly quickly and were very securely packaged. Will definitely be coming back to them for... See more

Rated 5 out of 5 stars

TopArmor’s customer service is excellent. Connor worked with me to make sure my helmet fit well and they even handled all shipping charges for size exchanges. Will definitely continue to do business h... See more


Company details

  1. Protective clothing supplier

Written by the company

Top Armor is an online distributor of ballistic personal equipment and storage solutions from a variety of leading brands and manufacturers. Top Armor is an authorized partner and dealer of HighCom Armor and Leading Technology Composites (LTC).


Contact info

4.9

Excellent

TrustScore 5 out of 5

86 reviews

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4.9

All reviews

(86)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my purchase of Highcom…

Very happy with my purchase of Highcom products through Top Armor. Best prices I could find and great options to choose from. Only advice I could give, and this is by no means a ding on Top Armor at all, is to be aware that if you order two products with different shipping dates that you may have to wait for the longer wait time item for the both products. Which is standard for most items in this industry. I would definitely buy from Top Armor again!

14 November 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. Shipped extremely quickly and packaged very well. I would highly recommend top armor to others.

9 September 2024
Rated 5 out of 5 stars

Top Armor Experience

This company was the only one that I’ve found to carry the plates I’ve wanted at a good price. The service was good and they shipped my plates quickly. Would recommend

21 August 2024
Rated 5 out of 5 stars

Shipped quick

Shipped quick, still havent recieved package yet but when i asked a quick question, i had a response in less than 5 minutes. Not used to getting such prompt answers so this place is awesome

9 August 2024
Rated 5 out of 5 stars

Phenomenal

Ease of use on the website, got my plates cheaper than I could find anywhere else along with the military / LE discount. Plates were at my door less than a week after purchase. Very happy overall will definitely buy from them again

16 July 2024
Rated 5 out of 5 stars

Good price, fast shipping

Ordered a helmet and I could not be happier with the product. The shipping was quite speedy and the price was extremely fair. I can not speak to the customer service as I had no issues start to finish and never had to speak with a person regarding my order. Highly recommended.

14 May 2024
Rated 5 out of 5 stars

Great customer service

There was some confusion with my order, they contacted me immediately and corrected the problem and I received my order a couple days later.
Great customer service and proactive

19 March 2024
Rated 3 out of 5 stars

Never got shipping email or email to…

Never got shipping email or email to track my package. Just the confirmation when I bought them. Although I did receive my package safely in a weeks time I would have like to track it in case I was unable to be there for delivery.

13 February 2024
Top Armor logo

Reply from Top Armor

Thank you for your feedback. We're sorry to hear your experience was not in line with what you were expecting.

We provide each order with a shipping confirmation and tracking number via email as soon as it ships. Additionally, we will send further email notifications when your order is out for delivery and delivered. Our records indicate a shipping confirmation with tracking number for your order was delivered on February 13 at 4:19 PM EST to the email provided at checkout.

If you have no record of receiving these emails, please get in touch with us at sales@toparmor.com and we'll help make things right.

Best wishes,
Top Armor

Rated 5 out of 5 stars

Very Satisfied with Top Armor. Highly Recommend.

Top Armor was extremely helpful and knowledgable when it came to purchasing my plates. I had a bit of confusion regarding sizing and different cuts, but my email was responded to quickly and with everything I needed to know. The pros and cons were explained to me and based on my build, I ended up going with the Highcom Large SAPI 4S17M.

As the purchase occurred between Christmas and New Years, Highcom was out until January. This as well as the lead time was explicitly stated on the website as well as told to me in the email. Fantastic communication on Top Armor's part.

Overall, I am very satisfied with my Top Armor experience. The plates arrived on time and in good condition. Top Armor also had the lowest price out of any other company at the time. The advice given to me was very transparent and tailored to me, which is far different than I experienced with other companies (and what's being said online). Most of the time I was told to go with Medium sized plates because it works for "80% of the people," and it always came across as a quick answer that didn't really answer the question in regards to fit and purpose.

I am happy I reached out with questions and I'm even more happy the way Top Armor responded. The fact that they're a newer company based in the US is just icing on the cake. Highly recommend. I will be using them for future purchases

4 January 2024

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