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Top Auto Balear Reviews 487

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the friendly and professional staff who make the rental process smooth and efficient. Many appreciate the convenient pick-up and drop-off locations, including options in Palma downtown and at the airport, which are often described as quick and hassle-free. People also frequently mention the great value and low prices, often finding them to be the cheapest compared to other rental companies, with no hidden fees. The cars are generally described as clean, new, and in great condition, often matching the agreed-upon model. However, some customers also noted issues with specific vehicles, such as a slight difficulty with the gas pedal or a tire leak. A few other people also felt that the car provided was too small for their needs, despite prior communication about their requirements.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and reliability.... See more

Staff

Customers consistently note positive experiences with staff, frequently describing them as friendly, helpful,... See more

Location

Customers had positive experiences with location, highlighting the convenience of picking up and dropping off... See more

Price

People report positive experiences with price, finding them fair, reasonable, and competitive compared to... See more

Product

Clients share positive opinions on product, with many reviewers describing the cars as good, great, clean,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went perfect. Top Auto Balear offers the possibility to rent a car in Palma downtown which is advantageous vs most rent-a-car firms that offer only the possibility to pick the car up at the... See more

Rated 5 out of 5 stars

The experience was fantastic - everything worked smoothly. No surprises. - Very nice staff, good communication via email and Whatsapp. - Clean and new car with low mileage. - Car model as agre... See more

Rated 5 out of 5 stars

Fantastic experience dealing with this car rental company. Rented for 1 week. Super value, excellent communication and very friendly staff. Car as booked, quick and easy collection and we were away to... See more

Rated 5 out of 5 stars

The best rental company we’ve used in Mallorca. We got a great price and picking up and dropping off the car was really quick and simple - no taking buses to industrial estates in the middle of nowher... See more


Company details

  1. Car rental company
  2. Car rental service

About Top Auto Balear

Written by the company

⭐️We want you to rent a car with us, but most of all, we want to be a part of your holidays!

❤️We will do our best to make your experience of picking up and dropping off the car as easy and enjoyable as possible! At the airport? No problem. Would you rather leave it somewhere else? We fix it!

🏝We are not a multinational, we are travelers and we know what is most important: experience.

👍Unlimited mileage Full / full fuel tank All risk insurance with or without excess. No surprises, includes glass and tires, payment on destination and free cancellation, free additional driver...


Contact info

4.8

Excellent

TrustScore 5 out of 5

487 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good choice!

I am very satisfied by this experience.
The car was perfect and very clean,
the people very nice and precise.
I would like to rent a car here again!

9 November 2024
Rated 5 out of 5 stars

super easy to rent a car in palma (in city)

super easy to rent a car in palma /(and not at the airport) and super easy to return the car at the airport. No queue, no bad surprise, easy and efficient. Super cool staff and good price. You can choose full insurance, deposit is around 300 eur...then you just have to enjoy your ride and have fun

7 November 2024
Rated 5 out of 5 stars

Coming from France rented a Car with…

Coming from France rented a Car with TopAuto Balear in Palma,Malorca and it was one of the best experiences ever. They are cheap and flexible. I gave the car back on time and got my deposit refunded in 24h.

If i am back it will ask them again to rent a car from them.

Highly recommended.

30 October 2024
Rated 5 out of 5 stars

Truly Top Auto Rental for budget considerate tourists. 🙂

We have chosen Ford Focus as our car, which despite its age, was very well maintained.

Car was delivered to our resort with a very reasonable fee, all professional, punctual and smooth.

We were added to WhatsApp group, even before the rental start day, and communication was excellent, untill the very end.

We have opted for worry-free choice of the insurance.

It was a very good, budget friendly experience overall. Highly Recommended.

8 September 2024
Rated 5 out of 5 stars

Excellent company

Excellent company: the agent was very keen and helpful. Very easy to pick up and release the car at the end with good instructions. Very good prices and honesty of the company.

9 June 2024
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Reply from Top Auto Balear

Many thanks for the review Giordano, we are happy to help.🆃🅾🅿 🚙🏝

Rated 5 out of 5 stars

Very professional service

Very professional service, nice car, ready when needed even after delayed flight.
Recommended

24 June 2024
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Reply from Top Auto Balear

Thanks Charles! 🆃🅾🅿 🚙🏝

Rated 5 out of 5 stars

Great experience

Great experience, Fast clear, very good service

12 June 2024
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Reply from Top Auto Balear

Many thanks Eduardo❤️🆃🅾🅿 🚙🏝

Rated 5 out of 5 stars

Pick up was arranged fast

Pick up was arranged fast, no queue with the reasonable price. Guys from Top Auto were available for any urgencies by phone, that made rental even more conformable.
Car condition was also good!

6 July 2024
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Reply from Top Auto Balear

Love to read your review, many thanks Jan ❤️🆃🅾🅿 🚙🏝

Rated 5 out of 5 stars

Really professional

Really professional, the only pain was to return and park the car in Saint Catalina area on a Saturday night.

8 June 2024
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Reply from Top Auto Balear

Sometimes traffic in Palma is complicated. Thanks for your review!❤️🆃🅾🅿 🚙🏝

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