I honestly don't recall what it is your company does. I subscribed by mistake. The company has very very helpful and understanding as I have been in hospital for several months. Many thanks for y... See more
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Nikki is assisting me to get my refund for a subscription I wasn't awarw of. She has been so cool in handling this enquiry and I hope that anyone who had the same problem contact her right away. I wou... See more
I was helped immediately after submitting a complaint via e-mail. I also received two follow up replies on my query. Great service delivery, thank you!
Imani from the Escalation Team at topbabystyle.com has been very helpful in assisting me with the cancellation of my subscription and processing my refund. I appreciated her prompt communication and w... See more
4.1
Great
249 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good service…
I wrote an E-mail to this company regarding my issue,they didn't took time to respond,they do follow up,Zoe called me today she is so sweet,their service is Good
22 October 2024
Unprompted review
Refund For Subscription
The company stayed true to their process and once i cancelled my subscription - a process of refund went underway. I am glad that i can bring about how my subscription started and they understood..
15 October 2024
Unprompted review
Good customer support from Eugene
30 September 2024
Unprompted review
Tried to take money from my account
Tried to take money from my account
Haven't even ordered anything
You took a payment of just over £2
Then a few days later you tried to take over £30 until my bank stopped it
26 September 2024
Unprompted review
Reply from Topbabystyle
Dear Stuart,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@topbabystyle.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Thank you for your call appreciate
Thank you for your call appreciate
9 September 2024
Unprompted review
Topbabystyle & Toytrove both of these…
Topbabystyle & Toytrove both of these companies are the same which take small monetary values from your account then larger ones. 3 transactions all in 1 day firstly £1, then 2 transactions @ £1.74 and have now set up a Direct Debit of €43 without any authorisation from myself. DO NOT TRUST THIS FRAUDULENT COMPANY and report them immediately.
All phone numbers for both companies are not working.
A SCAM.
31 August 2024
Unprompted review
Reply from Topbabystyle
Dear Gary,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@topbabystyle.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Everything
6 August 2024
Unprompted review
Very good service
Very good service, Sama was very helpful in guiding me throughout. Thank you
19 August 2024
Unprompted review
Issue resolved
I was contacted by one of the workers at the company who resolved any issues I had.
19 August 2024
Unprompted review
Good customer service
Good customer service. Helped me with what I needed. Thank you
13 August 2024
Unprompted review
I had a positive experience and the company served me well.
I had a positive experience and the compamy was fast and effrcient. Quick delivery too.
8 August 2024
Unprompted review
I don't know you guys it's fine with…
I don't know you guys it's fine with the refund as long you do not debit anymore
29 July 2024
Unprompted review
Helpful?
Took way to long to rectify the issue but happy with the outcome 👍
15 July 2024
Unprompted review
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