The driver been late for 20 min so I…
The driver been late for 20 min so I almost missed my flight. After being late didn’t give change back!
Using this service for years but this time wasn’t happy at all
20 December 2025
Unprompted review
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Company details
Written by the company
Stansted Airport, Luton Airport , Heathrow Airport, Gatwick Airport, London City Airport, Southend Airport,
Contact info
322 Hoe Street London, Walthamstow, E17 9PX, London, United Kingdom
- 0208 520 1112
- topcarsminicab.co.uk
2.6
Poor
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made me wait 40 minutes to tell me the…
Made me wait 40 minutes to tell me the driver is still 1.5 miles away now I am late to pick up my son from evening school
3 October 2023
Unprompted review
Avoid this company!!!
Appalling service!!! Avoid this company!!!
We had a horrific experience with them. Extremely poor customer service. They didn't provide the service we payed for. They've also persuaded us into paying for a more expensive car in order to provide child seats and showed up without the required(and contracted) seats.
They didn't bother trying to solve the problem and were then very rude on the phone leaving us stranded in the middle of the night with small children trying to figure out how to get home.
29 May 2022
Unprompted review
Good smooth and safe drive
Good smooth and safe drive, compatible price with Uber too. Happy to take them when going with my family to Luton Airport.
15 April 2022
Unprompted review
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