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TopCashback USA Reviews 13,755

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform easy to use, appreciating the straightforward process for earning and redeeming cashback. Many highlight that the cashback rates are often higher than competitors, providing excellent value for money on everyday purchases. The payment process is generally smooth, with various flexible options for cashing out, including direct deposits, gift cards, and virtual cards, which are often processed promptly. However, some people mentioned issues with transactions not being tracked correctly or cashback being denied, requiring them to contact support to resolve these discrepancies. A few other people also felt that the login process could be cumbersome, with multiple verification steps.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with many finding the process easy and convenient for... See more

Website

Users describe ambiguous interactions with the website, with many recommending it for earning money back on... See more

User experience

People report positive experiences with user experience, finding the platform very easy to use and navigate,... See more

Refund

Reviewers highlight ambiguous aspects of refund, with many customers expressing satisfaction with receiving... See more

Value for money

Customers consistently note positive experiences with value for money, often highlighting that the cashback... See more

Reviews shaping this summary

Rated 5 out of 5 stars

L❤️VE TopCashback!!! They're by far the best platform for cashback and its next day NOT until the following month like alot of the other competitors. They've earned a lifetime client in me. Just cashe... See more

Rated 5 out of 5 stars

I make a couple of hundred dollars shopping with TCB every year. It's easy to use, the cash adds up quickly, they always have the best deals, and I've never had a problem cashing out (and getting a bo... See more

Company replied

Rated 5 out of 5 stars

I use several cash back platforms but TopCashback is by FAR my favorite. I always compare cashback rates, and 8 out of 10 times TopCashback has the best rate. They also make it easy to cash out, and y... See more

Company replied

Rated 5 out of 5 stars

TopCashBack always has fast support. While some vendors do not pay their commissions, TopCashBack always tries their best to get the funds. So far, I have over $2,000 in lifetime earnings with them. W... See more


Company details

  1. Cashback provider
  2. Financial advisor

About TopCashback USA

Written by the company

Promo Image Logo

TopCashback is America’s highest-paying cash back website that’s entirely FREE to join. It also features store coupons and special offers, so you can shop guilt-free at over 7,000 online retailers, including Best Buy, Walmart and Macy’s.

An average TopCashback member earns over $400 a year. That’s extra money you can put toward bills, gifts, trips, home improvements, swim lessons or everyday necessities. The sky’s the limit! Once your cash back is payable, you can cash out at any time. TopCashback offers 15+ payout methods, including PayPal and ACH Bank Transfer.

So, how does cash back work? It’s simple. After you create a free account (with only an email address and password), you can search any store on TopCashback and click the “Get Cash Back” button. That action will take you to the store website, where you can shop like normal. TopCashback will track your transaction and notify you when your cash back is pending, confirmed, and then payable!

TopCashback doesn’t keep any of the cash back that members earn. It gives 100% of your earnings to you. Instead, TopCashback makes money via sponsored advertisements and promotions seen on site. Retailers may even pay the company a bonus if it succeeds in driving customer traffic.

Check TopCashback often for increased cash back events, extra cash back bonuses, giveaway opportunities and more. You’ll be building a rainy day fund in no time.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Rated 1 out of 5 stars

My negative user experience

I requested a withdrawal of 50 bucks to a Virtual Visa debit card. As soon as I clicked the button 'Confirm' they asked me to leave a review on the Trustpilot website about how 'wonderful' their service was. Since I hadn't received any money yet, I ignored their offer.
The next day I received an email where they inform me that a ticket was created and my account was banned. But I can't post any reply because I can't login my account, I can do nothing.
I guess that's because I didn't give them a positive review.

Let each person judge for himself whether it is worth it to get involved with such a petty company.

So, this is my review of the company. Of course, it's not what Topcashback.com wanted and begged for, but it's fair.

21 May 2026
Unprompted review
TopCashback USA logo

Reply from TopCashback USA

Hi Jason,

We’re sorry to hear about your experience and understand why this situation felt frustrating.

TopCashback does not suspend or close accounts based on whether a member leaves a review—positive or negative. Requests to review our service are automated and completely optional, and they have no impact on account status or withdrawals.

Account closures are handled independently by our Quality Team when activity is identified that requires review under our Terms of Service and security procedures. We appreciate that being unable to access your account while this is happening can feel concerning.

We’d genuinely like the opportunity to look into this properly for you. Please contact our support team directly at uscustomercare@topcashback.com with the email address associated with your account, and we’ll ask the relevant team to review the case.

We value all feedback, including critical feedback, because it helps us improve our service.

Best,
Erica

Rated 1 out of 5 stars

Paranoid cashback provider

I was going to make some online purchases. So I chose Topcashback. In 1 day they banned me. They didn't explain why.
OK. I will use another cashback provider which is not so paranoid.

21 May 2026
Unprompted review
TopCashback USA logo

Reply from TopCashback USA

Hi Alex,

We’re sorry to hear you’ve been disappointed by your experience.

Account closures are not made lightly and are handled independently by our Quality Team in accordance with our Terms of Service and security procedures. For privacy and security reasons, we’re unable to discuss specific account details publicly.

We understand this may be frustrating, especially when you were intending to use the service, but these processes are in place to help protect both our members and our platform.

If you would like the team to review your case further, please contact us directly at uscustomercare@topcashback.com using the email address associated with your account.

Best,
Erica

Rated 1 out of 5 stars

Way too many log in etc

Way too many log in etc

22 May 2026
TopCashback USA logo

Reply from TopCashback USA

Hi Karen,

I'm sorry to hear you've had this experience. Could you please send an email to uscustomercare@topcashback.com and elaborate so I can assist you further?

Best,
Erica

Rated 5 out of 5 stars

TopCashbackUSA

Great company! Easy to navigate website and they process things quickly. Also have fun sweepstakes!

22 May 2026
TopCashback USA logo

Reply from TopCashback USA

Hi Shawn,

We're so glad you found our website easy to use and appreciate your kind words about our sweepstakes!

Best,
Erica :)

Rated 5 out of 5 stars

They’re great

They’re great. They just reminded me also to cash out. sometimes I can’t believe I’m getting money back for buying things that I need. I would have a lot more money if I remember every time to use it I have to. I have to remind my family to start using TopCashback. Wow just by what you need and get cash back great. And it’s so easy to get paid.

22 May 2026
TopCashback USA logo

Reply from TopCashback USA

Hi Ada,

We're so happy to hear you're enjoying getting money back on your every day purchases! It's wonderful that you find our service easy to use and beneficial. We appreciate you sharing your positive experience and recommending us to your family!

Best,
Erica :)

Rated 1 out of 5 stars

they claim to offer you a rebate but…

they claim to offer you a rebate but you have to chase it down and half the time you don't get it because they blame the merchant. rakuten never has a single issue. never. top cash back has an issue every single time. RetailMeNot is somewhere in the middle. they miss it half the time but they always give you the money at the end.

21 May 2026
Unprompted review
TopCashback USA logo

Reply from TopCashback USA

Hi Daniel,

We’re sorry to hear this has been your experience. We understand how frustrating it is when Cash Back doesn’t track as expected, and we know comparisons to other Cash Back sites come from wanting a service you can rely on consistently.

While Cash Back tracking ultimately depends on information provided by the merchant, we don’t want members to feel like they’re left chasing missing rewards on their own. That’s why we have a claims process in place and a dedicated support team that works directly with retailers to investigate and resolve issues whenever possible.

Every Cash Back platform works with many of the same merchants, but each site has its own tracking systems, support processes, and retailer relationships. At TopCashback, we aim to offer some of the highest payout rates available, while also advocating for our members when transactions don’t track correctly. We know there’s always room to improve, and feedback like yours helps us continue working toward a more reliable experience.

We’d like the opportunity to look into your specific concerns further. Please contact us at uscustomercare@topcashback.com with your account details and any affected transactions, and our team will be happy to assist.

Best,
Erica

Rated 5 out of 5 stars

The user experience is very easy to use…

The user experience is very easy to use and they offer various ways to redeem your cash back

20 May 2026
Unprompted review
TopCashback USA logo

Reply from TopCashback USA

Hi there,

We're happy to hear you find our user experience easy and appreciate our Cash Back options.

Best,
Erica :)

Rated 5 out of 5 stars

cash out

Getting my earnings to my Venmo account was really easy. I was able to buy something from Sephora and basically get my money back, making it free. Awesome deal!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

My favorite online shopping rewards program BY FAR!

I have been using TopCashBack for many years and it is by far my favorite online shopping rewards program! I have received several hundred dollars, simply clicking on TopCashBack while doing my regular shopping. It's easy and a great way to save and earn a little extra. 5 STARS!!!

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Generic denials after big purchases and after months of waiting for reponse

Generic denials after big purchases

19 May 2026
Unprompted review
TopCashback USA logo

Reply from TopCashback USA

Hi Rodrigo,

We’re sorry to hear about your experience and understand how frustrating it is to wait months only to receive a denial, especially on larger purchases. That’s never the experience we want for our members. Please reach out to us at uscustomercare@topcashback.com with your account details and purchase information so we can take a closer look into this for you and see how we can help.

Best,
Erica

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