For the same cover as other providers the price was the deciding factor. The end of the holiday when we’re back home will truly decide if the 5 stars are a true reflection.

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Company details
- #35 of 68 best companies in Travel Insurance Company
- #107 of 230 best companies in Insurance agency
- #57 of 139 best companies in Insurance company
About TopDog Travel Insurance
Written by the company
Written by the company

Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- topdoginsurance.co.uk
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The person I was dealing with over…
The person I was dealing with over phone was very helpful making the whole process quick and mostly straight forward.
Very easy questionair to fill in
Very easy questionair to fill in, especially medical side of things.
Easy to apply
Easy to apply
No issues or further things todo when i identified medical issues
Holiday insurance
Excellent service ver easy to follow instructions will definitely use them in future
when someone has medical conditions
when someone has medical conditions, it is difficult to find an insurance site that is easy to use. Top dog was easy to navigate .Thank you.
Holiday insurance
Site was easy to use got a good price for our holiday insurance very pleased.
May use AI-assist with repliesRead more
Unknown as yet
I'm always suspicious when insurance companies want immediate reviews. They took my money OK, how helpful they are in the event of a claim I don't know!

Reply from TopDog Travel Insurance
Always swift and good service.
Very good prices
easy to use good price
I received an email from them stating
I received an email from them stating, "We’ve missed you! After a little break, we’re thrilled to announce that TopDog Insurance is back online and ready to support and protect your travel adventures once again." When setting down my age as 81 I was informed that Unfortunately, we are unable to offer a quotation for your combination of trip duration, age and destination of choice. WHAT A CROCK.
Robert Cowley
12:53 (1 minute ago)
to Trustpilot
Hello, I have resubmitted the Quote for single-trip insurance and the reply was the same, Due to age restrictions we cannot offer insurance.
Regards Bob.
Quote Summary
Quote number: 807922554
Policy type: Single Trip
Destination: Turkey
Start date: 28/05/2025
End date: 12/06/2025

Reply from TopDog Travel Insurance
So easy to do online
So easy to do online, received the document straight away via email and they covered everything I needed to be covered
Great service
Very good customer service
Simple and Efficient.
Highly recommend! We had to cancel our holiday due to…
We had to cancel our holiday due to testing positive for Covid. The refund process was quick and easy. We got our refund within a few days of claiming. Would recommend
Easy to insure
Service was good
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