Topdrinks Reviews 3,958

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

No problems here. I ordered a Ltr of Campari (can't buy in France now) and it was delivered a week later - as expected, delivery delays with Christmas rush. Insured by Trusted Shops who you contact i... See more

Rated 3 out of 5 stars

The order arrived a little late but that was okay. Unfortunately they delivered eggwhites that were out of date even before we ordered. When I complained, I got an automated reply and have received... See more

Rated 5 out of 5 stars

I still can’t believe I have discovered this shop only now. Have ordered 10 bottles of single malt right away (successfully received). I was not able to find anything with these price tags (even clos... See more

Rated 5 out of 5 stars

Excellent service and accurate delivery times! Loved being able to track my shipment every step of the way. Customer service was fantastic in getting a rare item to me. And handled and packaged it e... See more

Company details

  1. Off Licence
  2. Alcohol Store
  3. Beer shop

Written by the company

Topdrinks.nl - Uw online dranken specialist met ruime keuze Uw online dranken specialist. Met een ruime keuze van meer dan 9000 artikelen en scherpe prijzen, bent u bij Topdrinks altijd aan het juiste adres. Als het nu gaat om een exclusieve rum, een Nederlandse likeur, een goede gin of een lekkere champagne: we hebben het allemaal. We streven naar een goede service, daarom vandaag besteld is morgen in huis. (inclusief levering op Zaterdag) Dit kunnen we waarborgen door ruime stock posities aan te houden. Wanneer u op zoek bent naar cadeaus, weten wij zeker dat u bij Topdrinks.nl zult slagen. Kijk onder het kopje geschenken voor een overzicht van leuke producten die perfect zijn om cadeau te geven. Topdrinks is een onderdeel van Distrelux.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't use this company they don't…

Don't use this company they don't deliver my stuff and i still waiting my money it's take 2 weaks

6 July 2022
Unprompted review
Topdrinks logo

Reply from Topdrinks

Dear Sir/Madam, Thank you for your review. We are sorry to hear that your order did not arrive. We find it very regrettable. Of course we will take care of a refund and we will mail you with an appropriate compensation. Our apologies for the inconvenience. Kind regards, Topdrinks

Rated 3 out of 5 stars

Regret

I bought a Chivas Regal 21 years old on Sunday. It should be sent on Monday, yet it's Teusday afternoon and I still didn't receive an e-mail for tracking info.
Edit: I received my bottle. They were slow.

21 December 2021
Unprompted review
Topdrinks logo

Reply from Topdrinks

Thank you for your review hopefully you have received the Chivas regal 21 already if this is not the case please send us an email info@topdrinks.nl with you order number and we will sort it out right away. once again sorry for the trouble

Rated 1 out of 5 stars

Very bad website and customer service

Very bad website interface. Ordered a a drink to be delivered at a friends house but their website can’t differentiate which address is the billing address and which the delivery address. You don’t get a chance to double check either. When I noticed the mistake emailed them immediately. Also called when they were open. Got a lady on the phone that sounded like she didn’t have a clue what was going on or how to fix it. Finally got a mail back that they were going to cancel it and I’d get my money back. Then another mail that the package was delivered at the wrong address anyways. Clueless people. Horrible customer service. Save yourself the trouble. Buy somewhere else

13 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent !!!

Excellent service and accurate delivery times! Loved being able to track my shipment every step of the way. Customer service was fantastic in getting a rare item to me. And handled and packaged it extremely well. Will purchase again from Top Drinks.

5 June 2021
Unprompted review
Show reviews in all languages. (3,958 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look