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Topglobe Reviews 2

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TrustScore 3.5 out of 5

3.6

Lighting Shop
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Company details

  1. Lighting Shop
  2. Homewares Shop

Contact info

3.6

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 5 out of 5 stars

Granddaughter 6yrs unfortunately…

Granddaughter 6yrs unfortunately dropped globe broke bottom pivot /light unit,don't know purchase place as son brought it.on off-chance message Topglobe customer service,what can I say,fast positive response,part arrived first thing today Monday...didn't message until Friday last..no charge!!!Happy Granddaughter, please grandad who saved the day,thanks Charlie and Topglobe makes a refreshing change to get and be able to thank good customer service...

19 April 2024
Unprompted review
Rated 3 out of 5 stars

Ordered the interactive globe for my…

Since writing this original review my daughter managed to contact this seller and my grandson received a new globe within three days.

Ordered the interactive globe for my young grandson at Christmas. When he opened it .. unfortunately it was cracked round the centre joint. I have written to the company three times and tried to contact them on Facebook but I have had absolutely no response and there is not a telephone number anywhere. I am totally unsatisfied and would ever recommend this company. My next move is to contact Trading Standards.

25 December 2023
Unprompted review

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