Toplife Reviews 326

TrustScore 2.5 out of 5

2.3

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Rated 4 out of 5 stars

The logic is simple - do the exercises each day (or rather 2 days work, one day pause) and get the fees back you paid for it. You can adjust the level according to your fitness level but for me perso... See more

Rated 1 out of 5 stars

An absolute insolence! I signed up and thought the idea was good at first. Then I'm unfortunately due to illness one day can not participate and the bet was lost. The support was the absolut... See more

Company replied

Rated 1 out of 5 stars

The business model is a total rip off. The subscription model is customer-unfriendly and a cost trap. The bonus is simply not achievable. Aside from that, the support is lousy and slow on the u... See more

Company replied

Rated 5 out of 5 stars

keeping an eye on the health is important, all the time, without any excuses! I can't got to the gym because I simply have no time but due to this service there's a chance to train at home, using int... See more

Company details

  1. Physical Fitness Programme

Written by the company

Train and get rewarded with up to $1,000.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

326 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good program

The logic is simple - do the exercises each day (or rather 2 days work, one day pause) and get the fees back you paid for it. You can adjust the level according to your fitness level but for me personally the gap between level 3 to 4 (of 5 overall) is too big and I constantly get score muscles in 4. The warm up and cool down really help for office jobs as stretching helped overall flexibility and back pain.
1 star less because the feature to move rest days isn’t working

24 May 2026
Unprompted review
Rated 1 out of 5 stars

The app no longer seems to be available

The app no longer seems to be available.. A few days ago I couldn´t see my training program anymore. I kept receiving the message that there is no internet connection. Yet there is. I have contacted the support but no response up to now. I have also contacted both of the founder. Let´s see whether they will respond.
I have participated in the fitness bet a few years ago and it worked perfectly with fast response from support and also the money after the bet was transferred without hesitation. So I really don´t know what´s going on now..

27 November 2024
Unprompted review
Rated 1 out of 5 stars

After reaching the goal I‘ve been ghosted!!

I am/was an enthusiastic of the App and the regular Workout! Great!
But since 4 days I reached the First Level of doing my Workouts 360 days After Almost 5 years! Since 3 days I‘ve been ghosted! My login doesn‘t work, resetting my password dorsn‘t work and my requests at the help&support are not answered!!!
Is this a strategy?? I am puzzled and helplass??!!??

27 November 2024
Unprompted review
Rated 2 out of 5 stars

The website is not responding anymore

I've been using the program and now I can't login any more. There is no mail when I press the "Password forgotten" button and the service of the website does not respond.

If I try to reach my training website there is alwas the info "no web connection".

30 November 2024
Unprompted review
Rated 5 out of 5 stars

keeping an eye on the health is…

keeping an eye on the health is important, all the time, without any excuses! I can't got to the gym because I simply have no time but due to this service there's a chance to train at home, using interesting training plans and I have already achieved some results. plus their enticing reward is a pleasant bonus for your effort :)
customizable and adjusted training plan is quite an appealing way to stay fit and at the same time not making unfavourable exercises.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

I use Toplife for three years now and I…

I use Toplife for three years now and I also got my bet paid out twice. Now, I’ll soon get my money back for the third time. I love Toplife, because it brought a fitness routine to my life. Also I never had problems reaching the support. It sometimes just takes a few days until you get an answer.
Because the exercises become boring after that amount of time, I’ll stop using Toplife it after I got my payment and do some different sport instead. But that’s the only disadvantage I see in this app.

10 October 2023
Unprompted review
Rated 3 out of 5 stars

Testing

By now it is Hard but ok.
I paid for the First year. You have to be stright. Only one missed day will delete your row.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Great Motivation

Am really Happy with the training having changes in the exercises each time sometimes its difficult but the motivation not to break the cycle keeps me going.always find time in all my travels to continue my routine of training. BRAVO TEAM TOPLIFE

3 September 2022
Unprompted review
Toplife logo

Reply from Toplife

Hi Pradeep,

Thanks for your feedback. We are happy that you've got motivated by our program. Keep going and have fun training! :)

Kind regards,
Team Toplife

Rated 5 out of 5 stars

This app helps me to find my limits as…

This app helps me to find my limits as I also have other trainings! I think it is a great workout especially if you don’t know what to do with your time what is happening to all of us! And I’m repeating my challenge third year, as it is hard to succeed, so don’t take it as easy task! Good luck everyone 🙌

11 June 2022
Unprompted review
Toplife logo

Reply from Toplife

Kristina,

Thanks for your feedback! It's great to hear, that you like Toplife.Zone and that it is challenging you. :)
Have fun training and good luck for your fitness bet!

Kind regards,
Team Toplife

Rated 1 out of 5 stars

Waste of money...

I thought my subscription will be over, but nope. They don't send ANY emails with any form of reminder...
So if you simply forget... they gotcha! ;)
It is funny how they wasted my last money ;)
I kindly requested my money back.
Were they a decent company, they would make decent terms and conditions. I don't want their training plan and it is worth nothing.
You'd better avoid them, do a few push-ups daily, a few crunches, and make your own little plan. I recommend making a mix of Mel B exercises, these are free on YouTube. It will turn out similarly to their plan. Then just install any free app that tracks your progress. You will have the same but free and no money wasted. That is what I did after seeing their program. But, no, no... no money back after payment... Be aware of such "companies".

31 May 2022
Unprompted review
Toplife logo

Reply from Toplife

Hi Partrycja,

Thanks for your feedback. It's a pity that you didn't like the program.
In our terms and conditions and Q&As is written, that the subscription will get renewed if it wasn't cancelled before. When it gets cancelled you can still use the program for the time period you've paid and probably get a payout. After that the subscription will deactivate itself automatically.

Kind regards,
Team Toplife

Rated 1 out of 5 stars

SCAM!

An absolute insolence!
I signed up and thought the idea was good at first.
Then I'm unfortunately due to illness one day can not participate and the bet was lost. The support was the absolute impudence. Not at all a support! In addition, another contingent of money was debited without giving any info beforehand. The money was gone!
all in all - a scam club!!!

Eine absolute frechheit!
Ich habe mich angemeldet und fand die Idee erst gut.
Dann bin habe ich leider krankheitsbedingt einen Tag nicht teilnehmen können und die Wette war verloren.. Der Support war die absolute Frechheit. Keineswegs eine Unterstützung! Zusätzlich wurde noch ein weiteres Kontingent an Geld abgebucht, ohne vorher eine Info zu geben. Das Geld war weg!
all in all - ein Betrügerverein!!

18 February 2022
Unprompted review
Toplife logo

Reply from Toplife

Hi Paul,

Vielen Dank für dein Feedback. Wenn du krank wirst, kannst du bei uns jederzeit eine Krankmeldung eintragen. Damit verlierst du deinen Fortschritt nicht und hast weiterhin die Möglichkeit deine Fitnesswette erfolgreich zu absolvieren. Falls du jedoch aber keine Krankmeldung einträgst und einen Trainingstag verpasst, musst du von vorne starten. Wir versuchen das Problem dann immer zu lösen. Wenn aber auf "erneut versuchen" geklickt wird, können wir deinen Fortschritt leider nicht wieder herstellen.
Wir hoffen auf dein Verständnis!

Liebe Grüße
Dein Toplife Team

Rated 5 out of 5 stars

Health nudge

A nice way of applying behavioural science to exercise. The app is simple and effective and fun as well.

7 February 2022
Unprompted review
Toplife logo

Reply from Toplife

Hi Tim,

Thank you very much! Have fun training! :)

Kind regards,
Team Toplife

Rated 5 out of 5 stars

Effective and motivating training

Effective and motivating training, great customer support! and a funny concept. If you like challenges, do it.

7 February 2022
Unprompted review
Toplife logo

Reply from Toplife

Hi Tine,

Thanks for your feedback & have fun training!

Kind regards,
Team Toplife

Rated 1 out of 5 stars

Pure waste of money with no effect!

The business model is a total rip off. The subscription model is customer-unfriendly and a cost trap. The bonus is simply not achievable.

Aside from that, the support is lousy and slow on the uptake.

The workouts aren't really effective. You train more from the constant up and down between sessions than from the exercises themselves.

Pure waste of money with no effect!

3 February 2022
Unprompted review
Toplife logo

Reply from Toplife

Hi Tim,

Thanks for your feedback. We are sorry that you had a bad experience and that it took a couple of days to answer your request.
It is possible to receive the payout within 3, 6 or 12 months - depending on the subscription period you are choosing. If you get sick you can fill in a sick leave so you don't loose your progress and still have the chance to get a payout.

Kind regards,
Team Toplife

Rated 1 out of 5 stars

Subscription Trap and Bad Customer Service, Unfortunate Experience in the End

Sadly I have to say that my experience with Toplife has greatly reduced after I completed a full year and was hit with a $180 subscription fee that customer service claims is clearly disclosed (it is not, look at the other bad reviews). I have now completed a full year and instead of extending the bet, I chose to receive the payout that I am now anxious will not arrive because of the sneaky setup of this program. I will see how the second year goes given that I was not granted a refund, by the way, the payout is still only $150 for me, which is now less than the fee I was charged. I also find it suspicious that I was able to pay for the program via PayPal and was also charged the subscription fee through PayPal, meanwhile, to receive my payout I could only provide an IBAN. I do not have confidence at all that I will receive my payout and if I do not, I plan to seek legal action and report fraud.

11 January 2022
Unprompted review
Toplife logo

Reply from Toplife

Hi Valentina,

Thanks for your feedback. The subscription cost 15 dollars per month. For the first subscription period you got a 50% discount for the 12 months subscription. As you can read in our terms and conditions the subscription will extend after the chosen period automatically if it has not been cancelled beforehand. We really hope for your understanding.

Your payout will be on your bank account in a couple of days - congratulations on your successful bet.

Kind regards,
Team Toplife

Rated 4 out of 5 stars

Great app with potential for improvement

I really like the app so far but it would be great if there were some tips in the beginning for muscle ache. Or if the evaluation of the training came later thought the day so one can Include muscle ache in the evaluation, which might not be apparent right after a session.

3 January 2022
Unprompted review
Toplife logo

Reply from Toplife

Hi Alin,

Thanks for the feedback!
We are happy that you enjoy the fitness bet. We are always trying to improve our app and try to include feedback from our users.
Keep going and have fun training! :)

Kind regards,
Team Toplife

Rated 5 out of 5 stars

I love it but I try my best the 15 time…

I love it but I try my best the 15 time to get started its so hard if you miss training out

11 December 2021
Unprompted review
Toplife logo

Reply from Toplife

Hi Ella,

Thanks for your feedback. Don't give up, you can do this! :)

Kind regards,
Team Toplife

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