Topoutdoorshop Reviews 4

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

4 reviews

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Rated 1 out of 5 stars

Unreliable seller with unresponsive customer service

I ordered a speed mask for my bike helmet. When I received it, it was missing two plastic pieces to attach it to my helmet so I couldn’t wear it. When I contacted the shop about it, they didn’t reply until I sent them several reminders. Then they didn’t believe me and when I sent them photos to prove there was no way to attach the mask to my helmet, they never replied and also haven’t reacted to follow-up emails. So now I am stuck with an expensive speed mask that I can’t wear. Very frustrated and can’t recommend this shop! I will never order from them again.

12 September 2024
Unprompted review
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