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Topper by Uphold Reviews 

2,138
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 968 reviews, reviewers had a great experience with this company, expressing strong satisfaction with the overall service provided. Customers frequently mention how remarkably simple and quick it is to buy crypto, making it a fantastic choice for beginners navigating the platform for the first time. Users warmly appreciate the clean interface, noting that their crypto purchases process quickly and work smoothly without encountering unexpected complications. However, some people mentioned that transaction fees can occasionally feel surprisingly high and somewhat difficult to calculate accurately beforehand. A few reviewers also reported experiencing frustrating delays with processing times or encountered minor obstacles during the identity verification checks.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very easy to... See more

Payment

Users describe ambiguous interactions with payment, as some reviewers report that crypto purchases process... See more

Service

Customers consistently note positive experiences with service, highlighting fast, reliable exchanges and... See more

Price

People report ambiguous experiences with price, as some reviewers note that the cost per transaction is... See more

Product

Reviewers highlight ambiguous aspects of product, with some consumers praising the best prices and ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I still do not fully understand your charges, especially when the debit card fee is 7.4%, but seems higher sometimes. Also do not fully understand how the bitcoin price fluctuations affect my purchase... See more

Rated 4 out of 5 stars

The fees is my concern on my end and fees for receiver. I never know how much to send to cover fees. I do on my end but receiver are always much more.

Rated 4 out of 5 stars

A great service and all inside my Trezor Wallet. The only fault i have experienced is slow responses to my recent mail for help- but the product is great . If not for the reponse to help i would of sa... See more

Rated 5 out of 5 stars

The new interface is an improvement, once I learned to use it. I do like the quick processing times. Price per transaction is reasonable, and that is the biggest reason I keep using the platform


Company details

  1. Cryptocurrency Service

About Topper by Uphold

Written by the company

Topper is a seamless fiat-to-crypto on-ramp and off-ramp designed to make buying and selling digital assets fast, flexible, and user-friendly. Developed by Uphold, a trusted Web3 financial platform, Topper stands out with higher approval rates and broader crypto support than other on-ramp providers—supporting over 200 cryptocurrencies including Bitcoin, Solana, stablecoins, and meme coins.

Topper is built for both ease and efficiency. Users can instantly buy crypto with a range of payment methods including debit cards, credit cards, Apple Pay, Google Pay, and even PIX. Selling is just as smooth—U.S. and European users can off-ramp directly to their Visa or Mastercard debit cards, with global Visa support expanding access to more users​.

With a simple process—select your amount, choose your crypto, enter your wallet address, and go—Topper puts full control in users’ hands. It's compatible with self-custodial wallets, giving crypto buyers the freedom to manage their assets their way.

Backed by Uphold’s reputation and regulatory reliability, Topper provides a fast, secure, and accessible way to onramp and offramp crypto, helping projects and users alike unlock the full power of Web3 finance.


Contact info

4.1

Great

TrustScore 4 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(2,138)

977 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I made a mistake on a transaction

I made a mistake on a transaction. You immediately noticed it and sent me an email. There was a link in the email to use for me to get my funds back. However, that was four days ago and no one I've talked to knows anything about it. They also can't figure it out

4 September 2026
Rated 5 out of 5 stars

Efficient!

Problem free, easy to verify my account and purchase crypto with my Apple Pay method. Fast and efficient transactions. Also low fees for buying crypto. Never had any issues.

3 February 2026
Rated 5 out of 5 stars

Topper Makes it Easy to Buy Crypto

The promps made it easy to follow to buy my XRP and Flare. My only complaint is that often my tax preparer Koinly doesn't record the purchase of my crypto and they treat it as if I got the crypto for free which is a taxable transaction.

5 September 2026
Rated 5 out of 5 stars

Addresses problems quickly

I put my info in and Google changed it when I tried to do Gpay so the app locked me out. Topper was helping and in contact took care of problem. I was going to abandon but waited and they had me going quickly. Thanks for being painless.

4 September 2026
Rated 1 out of 5 stars

Possible fraud/theft

I paid €4,545.36 for USDC through Topper on 1 September 2026. My SEPA payment was completed and the funds reached the recipient bank, but Topper immediately placed my order under manual review.

I was told I would receive an update within the next business day. Almost 48 hours later, and after two business days, I still have neither my USDC nor my money back.

Topper has acknowledged the transaction and provided a ticket, but I have received no meaningful resolution. Being told not to create another ticket because it could supposedly put me “back of the queue” is extremely frustrating when the original promised response time has already passed.

For a €4,545.36 transaction, this level of communication is unacceptable. I simply want Topper to either release my USDC or refund my money.

I hope Topper resolves this urgently. I now fear the funds have been stolen

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Slow service

It's been over a day since I put in the order and I haven't received it yet. While I'd understand if the verification process took some time as that's common enough. It says the verification is done, and now I've just been waiting for order fulfillment for over a day. Which I can't understand how a process that should be mostly automated could ever take so long.

2 September 2026
Rated 1 out of 5 stars

They took the amount outta the amoubt i…

They took the amount outta the amoubt i wanted to send and was short 8 dollers in the total amount that was to be sent . It was to be 100 usd and nit bitcoin but they tooke the 140 can and put it as usd then into bitcoin and it was only 92 usd by the time they sent ut ro the wakket it was nent for so now i am out the 149 can thanks to you taking the 8 dollers in usd fubds and then sending the remining 92 not 100 in usd as bitcoin ot usd fiat funds. So thanks for screwung me ovw r and makjng my deposit wothlwss qne ya might ass well kust takem it all as it was lost to where it wss going not being enough thanks to your fuckery with your fubds 8 stipide doller s. Dumnass's

29 August 2026

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