Topp Language Solutions Reviews 

10
TrustScore 4.5 out of 5

4.4

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Company details

  1. Legal Services & Government

Information provided by various external sources

Topp Language Solutions (TLS) is a specialist British Sign Language (BSL) provider, delivering interpreting services to Deaf and hard of hearing members of the community. We operate on a national basis providing a high quality bespoke interpreting service tailored to your needs in order to improve communication ensuring EQUAL ACCESS for all Deaf people. We work with you, offering free advice and support to meet your needs. Our team of talented individuals are qualified and registered with the National Register of Communication Professionals with Deaf People (NRCPD), Regulatory Body for Sign Language Interpreters & Translators (RBSLI) or Institute of Translation & Interpreting (ITI) and may also be members of professional associations such as the Association of Sign Language Interpreters (ASLI), or Visual Language Professionals (VLP). We listen to what our interpreters tell us and we put our Deaf clients as a priority. We do all the work from sourcing the correct interpreter for the assignment right through till completion and payment of interpreter.


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4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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4.4

All reviews

(10)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Wigan Deaf Support Services

The team at TOPP Language Solutions continue to provide a 1st class service to Wigan Deaf residents. The dedicated office team provide an additional layer of support over and above the provision of qualified BSL interpreters.

6 December 2022
Unprompted review
Topp Language Solutions logo

Reply from Topp Language Solutions

Hello Paul,
Thank you for your wonderful feedback. We love supporting Wigan's Deaf Residents and working closely with you in the council. Your comments are very much appreciated.

Rated 5 out of 5 stars

Fantastic service

We used your services based on a recommendation. The support, knowledge and level of communication throughout the booking process we received was fantastic.
The interpreters provided for us on the day did an outstanding job and we will now be using your services on a regular basis
Thank you

26 February 2020
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with and very understanding and professional. The communication and support from the administration team was fantastic. Highly skilled staff that matched our needs perfectly. Will be utilising your services on a regular basis in the future.

21 January 2020
Unprompted review
Rated 5 out of 5 stars

Professional, enthusiastic and reliable!

All interpreters were professional, enthusiastic and reliable. We were all extremely impressed by how each interpreter acted throughout their time at the UCI Road World Championships and we would absolutely love to work with them again in the future. Being a very busy company, we needed people who would be able to pick up the work/ script quickly and effectively and that is exactly what all interpreters did and we couldn't have been happier!

7 October 2019
Unprompted review
Topp Language Solutions logo

Reply from Topp Language Solutions

Thank you! We were really pleased we were able to assist. We look forward to working with you in the future.

Rated 5 out of 5 stars

Highly recommended!

Our experience of this company was excellent, helped us to set up two gifted interpreters under tricky circumstances with no problem at all, office staff so kind and helpful. And the Interpreters who arrived were so adaptable, generous and friendly, a real assert in the room. Thank you so much!

11 March 2019
Unprompted review
Rated 5 out of 5 stars

Friendly team

Friendly team, knowledge and expertise, worked with my time frame, kept me posted, would use again, highly recommend

1 August 2017
Unprompted review
Rated 5 out of 5 stars

Professional friendly staff

The staff provided were professional, friendly and helpful. The feedback from our guests was all positive and we hope to use Topps Language Solution's services for future events.

31 July 2017
Unprompted review
Rated 5 out of 5 stars

TLS Delivered when we needed them most!

We have used TLS for some years now, whenever we have a client that is deaf/hard of hearing. Recently we had an urgent last minute requirement for an interpreter and TLS went out of their was to help us out at the last minute when we had a customer that was facing some difficult circumstance and required their property sold in 5 days!
They had a qualified interpreter there on the same day of the request and then back again the next day to run through all the solicitors paperwork with them. The feedback we got from our customer was glowing. They highly commended the interpreter going out of their way as they went with them to the solicitors office to get their ID certified as well as meeting them at a rental property they had to go and view nearby.
They said the interpreter was clear and easy to understand the whole time. TLS have been nothing but excellent, professional as always and will also do whatever they can to help.

10 April 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Found this company to be prompt, reliable and communicated in BSL to a high standard at our User group meeting

27 March 2017
Unprompted review

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