Merlot & Chocolat- COTM selection for May 2024 and wow- another winning recipe from Top Shelf! The cookies arrived fresh and soft/chewy- so rich and sweet with the Dutch Chocolate as key ingredient bu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Merlot & Chocolat- COTM selection for May 2024 and wow- another winning recipe from Top Shelf! The cookies arrived fresh and soft/chewy- so rich and sweet with the Dutch Chocolate as key ingredient bu... See more
Company replied
An exceptional product that serves as a reflection of those who produce them. I recently ordered a birthday pack for my sister that she was most pleasantly surprised by, all the more-so when I told he... See more
Great Customer Service! Almost better than the cookies, if you can believe that. I placed an order to send to a family member in Alabama - then found out they were leaving for vacation a day earlier... See more
Company replied
You always deliver an excellent product. Thank you. We recently sent cookies to a friend as a thank you gift, this is what she had to say: "Either Wee people or the Faeries have gifted me more de... See more
Heather Yunger didn't take a typical path into the culinary world, it came mostly out of a crazy (but effective) superstition. A superstition for her beloved Boston Bruins meant bringing her signature cookie, Black & Golds, for every home game.
Quincy Street 196, 02125, Boston, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The company went out of their way to deliver my order after the shipping got messed up by UPS. One of the people I sent them to was very happy with them and said they were very very good! The only reason I didn't give 5 stars was because the website was difficult to navigate and I was confused about the shipping vs delivery options and ended choosing the worst option when I could have had local delivery. It's so easy to have a great website. I would highly recommend getting someone to help with making it more easy to navigate. But overall an excellent and personal experience.

Reply from Top Shelf Cookies
These are the best cookies ever!! I keep ordering them and trying new ones as they come out. Just read the ingredients. You are eating homemade cookies without having to bake them yourself. They taste like my mom used to w.

Reply from Top Shelf Cookies
Always delicious! Sampler included a lot of different flavors that everyone loved. The box arrived on time and the presentation was great. This was my third order and I will continue to be a repeat customer. Thanks!
Fast delivery & good cookies. Kosmic Brownies are excellent. Cocoverdose is very good and for a crunchy sugar cookie, the Lemon Drop is a very mild lemon flavor.
First... very cute calling it "Blue Line" and..
I like that blueberries and ginger worked really well together. Nice cookie... surprising...
All the cookies where great but not so much of the flood cookies.
3 flavors in my first order ever from Top Shelf and they were delicious!
Top Shelf makes delicious cookies, and a great gift! I recently sent a sampler box to a convalescing coworker, and it was a big hit.
Great cookies- got a subscription as a gift for my parents. Delivery was always on time and intact!
This place rocks!
Every time I place an order, it's fulfilled and shipped quickly. Their cookies are delicious, and with their Boston theme, they make great corporate gifts for customers and clients.
I recently ordered a dozen cookies from Top Shelf Cookies and I have to say, I was blown away by the quality of these treats. Each cookie was expertly crafted with high-quality ingredients and the flavors were absolutely amazing. The oatmeal raisin was my personal favorite, but I also loved the bacon and maple flavor, which was a unique and delicious combination. I will definitely be ordering from them again in the future!
These cookies are DELICIOUS! I ordered them online and sent them to Naples Florida to enjoy. YUMMY! Great selection.
#supportsmallbusiness
Your cookie of the month club was a gift for my Father. He said they are the best cookies he has ever tasted-and he’s 80, so had a lot of cookies in his life! I live in Boston so love supporting a local business.
It's been almost a year that I've been doing the cookie of the month for my godson and he loves it!

Reply from Top Shelf Cookies
I was able to order ahead and have the cookies sent to arrive on the birthday! Top Shelf Cookies are a favorite in my family!
The cookies are delicious! And the company was very helpful about changing a delivery address for me :)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.